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Stoneridge Estate

5.0 star property
Luxurious 5-star lodge with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stoneridge Estate

Retreat, Lake view
Cottage, Lake View | Terrace/patio
Premium bedding, free minibar, in-room safe, individually decorated
Cottage, Lake View
Lodge, Lake View

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Free airport shuttle
  • Hot tub
  • Breakfast included
  • Spa
  • Pool
  • Room service

Explore the area

Map
756 Lake Hayes -Arrow Junction Highway,, RD 1,, Lake Hayes, 9371
  • Amisfield Winery
    6 min walk
  • Queenstown Event Centre
    7 min drive
  • Alpine Cuisine
    3 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    9 min drive

Room options

View all photos for Cottage, Lake View

Cottage, Lake View

Cottage, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lodge, Lake View

Lodge, Lake View

Lodge, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Retreat, Lake view

Premium bedding, free minibar, in-room safe, individually decorated

Retreat, Lake view

  • Lake view
  • Sleeps 3
  • 1 King Bed

About the area

Lake Hayes

Near the airport.Within a 10-minute walk of the lodge, you'll find Amisfield Winery and Amisfield. Arrow River and Lakes Hayes Walkway are also within 3 miles (5 km).
View more Lodges in Lake HayesOpens in a new window

What's nearby

  • Amisfield Winery - 6 min walk
  • Queenstown Event Centre - 7 min drive
  • Millbrook Resort Golf Course - 7 min drive
  • Kiwi and Birdlife Park - 15 min drive
  • Skyline Queenstown - 15 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Airspresso Airport Cafe Queenstown - ‬9 min drive
  • ‪Manaia Lounge - ‬9 min drive
  • ‪The Fork and Tap - ‬7 min drive
  • ‪Billy’S Espresso & Sandwiches - ‬6 min drive
  • ‪The Komunal Cafe Nz - ‬9 min drive

About this property

Stoneridge Estate

Luxurious 5-star lodge with outdoor pool
Stoneridge Estate offers its guests 2 spa tubs, an outdoor pool, and a sauna. Public spaces have free WiFi. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). Spa services, a terrace, and multilingual staff are also featured at the luxury Stoneridge Estate. Self parking is free.

Smoking is allowed in designated areas at this 5-star Lake Hayes lodge.

  • 10 guestrooms or units
  • Meeting rooms
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
Stoneridge Estate offers 10 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, and complimentary toiletries.

This Lake Hayes lodge provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–10 AM
  • Room service available
  • Hosted evening meal available for a fee of NZD 182.50

Things to do

  • 2 spa tubs
  • Outdoor pool
  • Private picnics
  • Sauna
  • Spa services
  • Wine tasting room

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 75
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: NZD 75
Express check-out available

Special check-in instructions

The property charges 4 percent for credit card payments
The front desk is open daily from 7:30 PM - 9:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.0 per stay.
  • Cribs (infant beds) are available for NZD 50 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of NZD 347.50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: NZD 75 (subject to availability)
  • Late check-out fee: NZD 75 (subject to availability)
  • Crib (infant bed) fee: NZD 50 per stay
  • Rollaway bed fee: NZD 50.0 per stay
  • Hosted evening meal: NZD 182.50
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Stoneridge Estate B&B Lake Hayes
Stoneridge Estate B&B
Stoneridge Estate Lake Hayes
Stoneridge Estate
Stoneridge Estate Lodge
Stoneridge Estate Lake Hayes
Stoneridge Estate Lodge Lake Hayes

Stoneridge Estate Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 48 out of 53 reviews" "
Rating 8 - Good. 3 out of 53 reviews" "
Rating 6 - Okay. 0 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Travelled with family, Travelled with partner
Disliked: Staff & service
Unfortunately we didn’t make it to Stoneridge as my husband got Covid on the morning we were due to fly to QT. The response we received regarding our booking was sympathetic but unhelpful as it’s premium accommodation we didn’t get to use. Watch out for cancellation policies as everyone on our trip was very accommodating. We won’t try and rebook another time.

10/10 Excellent

Soonjung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay with Stone ridge was exceptional with cheeseboard, a glass of house wine and breakfast available each day ! We would definitely consider coming back here.
Stayed 3 nights in Dec 2022

10/10 Excellent

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well maintained. The rooms are clean and spacious, and the service is very friendly and warm. The location affords visitors the opportunity to see lake views and wineries, but still be a short drive from Queenstown.
Stayed 2 nights in Nov 2022

10/10 Excellent

Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the cottage - worth every dollar. Incredible ambience and decor, with fantastic views and food/service. Will be back!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and facilities, friendly staff and very attentive to all our needs.
Stayed 1 night in Jul 2022

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Yiwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Daniel

Stayed 1 night in May 2022

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it. We don’t want to stay anywhere else in the region if we go back it was amazing
Stayed 2 nights in Feb 2022

10/10 Excellent

darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with amazing views
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great views, our private cottage was absolutely beautiful, very private, well set out and tastefully decorated. We took advantage of having a private chef cook for us onsite with a 5 course 'trust the chef' dinner which was amazing.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet couples retreat
Beautiful, quirky property with excellent views of Lake Hayes. Great breakfast, nice touches with complimentary minibar and daily cheese plate with glass of wine.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 srar facilities, great views.Exellent food, amazing architecture with lovely ambience
Stayed 3 nights in Mar 2021

10/10 Excellent

Ashley Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible customer service in the midst of covid
My husband and I were supposed to stay with Stoneridge for our anniversary bit an impromptu lockdown meant we couldn't travel. Stoneridge were incredibly accomodating refunding our dinner and organising a date transfer for our accomodation. Excellent and respect for customers in uncertain times.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing accommodation and service!! The pictures do not do it any justice. Our amazing host Lucas was wonderful, the food to die for and the service out of this world! I would HIGHLY recommend and will most definitely be back as often as possible 😁
Stayed 2 nights in Feb 2021

10/10 Excellent

Zhi Yon Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views and stay. The staffs made it awesome too especially lucas and shruti. The only disappointment was we stayed for 6 nights at the hotel paid quite a lot. Requested for a late check out but was declined.
Stayed 6 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special place for a special occasion. We stayed in the cottage. Relaxing, beautiful setting, great management and staff. We also organised a degustation dinner which was superb and made us feel very special. Thank you to the Stoneridge team.
Stayed 3 nights in Apr 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special property
My wiife and I stayed here for 3 days on our month-long honeymoon to NZ. It was the highlight of our trip. The setting of the Estate high up on a hill over looking Lake Hayes was simply stunning. The service from both Giselle and Emily was fantastic, personal and attentive. We met the owner, who gave us a lift to collect our rental car. She was so welcoming and offered many suggestions of things to do in the area. We stayed in the Coronet Suite which had a balcony that opened onto the stunning view of Lake Hayes and the surrounding mountains. I would highly recommend this room. The room also had a raised window seat, allowing us the opportunity to sit and take in the beautiful views each day. The estate also provides a pool and outdoor hot tub which was a lovely touch. On our final day we strolled the grounds, the quaint chapel and gardens to the winery, where we enjoyed a beautiful cheeseboard & accompanied wines. I could not recommend this property more highly. It’s located 20 mins outside the thronged streets of Queenstown (which we loved) but a car would be advisable as a result, as a taxi would be upwards of $40 one way.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view, gardens, airport shuttle service, staff and breakfast.
Stayed 1 night in Nov 2018

10/10 Excellent

JosephRacz, Naples Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of the charts regarding each and every aspect of a hotel stay. The superlatives go on forever!! No one could ask for more from any type of vacation/holiday property!
Stayed 1 night in Oct 2018

10/10 Excellent

Leigh, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Very close to both Queenstown and Arrowtown. Staff brilliant and in regular contact with us. Dined at Stoneridge the first night of our stay was equal too if not better than any other meal while in NZ and we rated NZ restaurants/cafes very highly.
Stayed 4 nights in Sep 2018

10/10 Excellent

Rabia, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking
What a beauty! Situated out of town calm and away from noise. Breathtaking sunrise and sunset. We loved our stay,the staff were great. The breakfast was amazing worth our stay
Stayed 1 night in Sep 2018

10/10 Excellent

T, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great way to end our trip
We had a lovely time at Stoneridge. Complimentary cheese and wine on arrival, minibar. Room was beautiful, spacious, comfortable and of course can't beat the views. We had 5 course Chef menu dinner which was devine. It was just the two of us so we felt extra special. Breakfast was also delicious. Staff are very attentive and professional. Loved our stay and would recommend to our friends.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean accommodation, lovely scenic views from the room & venue. No issues with the wifi and a very nice breakfast.

8/10 Good

Yvette, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stunning view across lake and mountains
Property is stunning and just like all the photos and better. Amazing intricate details in the gardens with iron and wood work and pristine. We had the very large room downstairs next to pool (even though we had booked upstairs as other reviews mentioned people using pool so would never recommend this in summer) and yet even though we were there in Autumn and it has a sign saying 'private guests only' visitors were walking past in the morning when we were in bed... We did have our cheese platter (cheap basic crackers were a disappointment) and glass of wine served at the hot tub as sun went down which was a lovely experience - however we have to take our own towels and therefore then ask for more towels for bathroom as you only get 1 towel each. When asked the staff for 4 towels in total the reply was 'we will try' - ? Rather than of course no problem. Breakfast was below expectations - served frozen hash browns which were undercooked, fatty slice of undercooked bacon, never asked if we wanted anything else or how it was, never asked if we wanted another coffee or tea - both days the same. Little things in room, the cheap towels, 1 small bathmat, cheap toiletries, cheap tissues just in their box (not in a nice cover), dressing gowns nice but not really warm. Despite it being my Birthday on the day of 1 of the stays and letting this be known in advance there was zero acknowledgement of this on the day. The whole thing left us feeling very flat sadly.
Stayed 2 nights in Apr 2018