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Casona Plaza Hotel Puno

3.5 star property
3.5-star Art Deco hotel perfect for exploring Puno

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Photo gallery for Casona Plaza Hotel Puno

Premium bedding, down comforters, pillowtop beds, in-room safe
Buffet
Reception
Combined shower/tub, deep soaking tub, rainfall showerhead
Bar (on property)
Reviews
8.2

Very good

Popular amenities

  • Breakfast included
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

12:00 PM

Check-out time

11:00 AM

Explore the area

Map
Calle Arequipa Nro 655, Puno, PUNO, PE
  • Popular LocationPuno Plaza de Armas1 min walk
  • Popular LocationPuno Cathedral2 min walk
  • Popular LocationPuno Port2 min drive
  • AirportJuliaca (JUL-Inca Manco Capac Intl.)68 min drive

Room options

View all photos for Basic Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Basic Double Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

  • 81 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Quadruple Room, 1 Bedroom, Private Bathroom

Classic Quadruple Room, 1 Bedroom, Private Bathroom

Classic Quadruple Room, 1 Bedroom, Private Bathroom

  • 85 sq m
  • City view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room
Casona Plaza Hotel Centro
Breakfast included
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (238)
The price is CA $71
per night
CA $71 total
includes taxes & fees
13 Jul - 14 Jul
Casona Plaza Hotel Centro

About the area

Puno

City center stay.At this hotel, you'll be steps from Puno Plaza de Armas and Puno Cathedral. Casa del Corregidor and Carlos Dreyer Museum are also within half a mile (1 km).

What's nearby

  • Puno Plaza de Armas - 1 min walk
  • Puno Cathedral - 2 min walk
  • Puno Central Market - 3 min walk
  • Pine Park - 4 min walk
  • Puno Port - 2 min drive

Getting around

  • Puno Station - 9 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 69 min drive

Restaurants

  • ‪La Casona - ‬3 min walk
  • ‪Machu Pizza - ‬3 min walk
  • ‪Mojsa Restaurant - ‬1 min walk
  • ‪La Casa del Corregidor - ‬3 min walk
  • ‪La Hacienda Restaurant - ‬2 min walk

About this property

Casona Plaza Hotel Puno

3.5-star Art Deco hotel perfect for exploring Puno
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and a meeting room. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Casona Plaza Hotel Puno. A cruise ship terminal shuttle and a train station pick-up service are free.

Smoking is allowed in designated areas at this Art Deco Puno hotel.

  • 1 building
  • 60 guestrooms or units
  • 5 levels
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Casona Plaza Hotel Puno offers 60 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with cable channels and first-run movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Offsite parking within 1640 ft (PEN 12 per night), from 6:00 AM to 9:00 PM; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free cruise terminal shuttle

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 21-inch TV
  • Cable channels
  • First-run movies

Bedroom

  • Bed sheets
  • Down comforter
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casona Plaza Hotel Puno

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PEN 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 210 per vehicle (roundtrip)
  • Nearby parking fee: PEN 12 per night (1640 ft away; open 6:00 AM to 9:00 PM)
  • Rollaway bed fee: PEN 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club.

Property Registration Number 20406473091

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casona Plaza
Casona Plaza Hotel
Casona Plaza Hotel Puno
Casona Plaza Puno
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Casona Plaza Hotel Puno
Casona Plaza Hotel
Casona Plaza Puno
Hotel Casona Plaza Puno
Puno Casona Plaza Hotel
Hotel Casona Plaza
Casona Plaza
Casona Plaza Hotel Puno Puno
Casona Plaza Hotel Puno Hotel
Casona Plaza Hotel Puno Hotel Puno

Casona Plaza Hotel Puno Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 30 out of 76 reviews" "
Rating 8 - Good. 27 out of 76 reviews" "
Rating 6 - Okay. 15 out of 76 reviews" "
Rating 4 - Poor. 3 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, property conditions & facilities
La adecuada ubicación del hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Martin

Stayed 1 night in Jan 2024

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel with a friendly staff but unfortunately it has horrible Internet. If you are a tourist staying one night, it is a fine place. We were there for business and it has a lot of policies that are unfriendly to business travelrrs in addition to the Internet, which is often unusable. And instead of a managed WiFi they have five routers and you just have to find one that works We booked a larger room so we could have some private meetings only to find out that no guests are allowed in the room, which was never disclosed at booking. They did offer to let us meet in the common space but it was not as private. The breakfast is really nice and the rooms are spacious and modern.
Stayed 5 nights in Dec 2023

10/10 Excellent

Patrycja

Liked: Cleanliness, staff & service, room comfort
Highly recommend this hotel. The staff is extremely nice - they helped us out with with our reservation issue. Delicious breakfast, clean rooms. Perfect location.
Stayed 1 night in Oct 2023

10/10 Excellent

Rodrigo, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised how nice this place is , been a budget hotel. It is less than two minutes walk to main square. Front desk crew is so charming and helpful. Place offers a great breakfast buffet .
Stayed 1 night in Jul 2023

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautifully decorated and even has an elevator. The room was very spacious for a triple room. The front desk staff was accommodating and very helpful.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
I felt that the room was too dark aside from that I must say that they provide excellrnt service. I had altitude sickness and they call a doctor who came to my room. Their prices were very reasonable when it comes to the refreshments in the in room refrigerator.
Stayed 2 nights in May 2019

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casino Plaza...not a shopping centre, but a nice H
A great location, just off the Plaza de Armas. A beautifully presented Hotel. Clean, comfortable and friendly staff. Spacious common areas, with a variety of seating. A reasonably priced restaurant, with nicely prepared food. The room was clean, comfortable bedding...with a functional private bathroom. We can recommend this Hotel, which is close to all amenities.
Stayed 1 night in Mar 2019

6/10 Okay

Mark

Liked: Staff & service
Stayed 2 nights in Dec 2018

6/10 Okay

Heidi, Olympia

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location was good. The breakfast was adequate. We were also able to get our laundry done for a fair price. The room was nice. The only issues were that the room refrigerator did not work. The room internet was not working for all three days we were there. We had to go to the lobby for internet.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Close to one of the main city squares
Stayed 1 night in May 2018

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lauren, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in ideal location
My friend and I have been traveling in Peru and have lucked out in all the hotels we've stayed in thus far. We booked through Expedia and when we got off the bus, they said they didn't have a room for us...but when I arrived with our confirmation in hand, they got things going. The staff were friendly, informative and helpful. The beds were comfortable, though a bit dark in terms of lighting. This hotel was in a great location right near everything in Puno and we were happy we stayed there...and would definitely come again!
Stayed 1 night in Apr 2018

10/10 Excellent

Zappito, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Good Location and Great Calue
Nice, clean, centrally located hotel in Puno with a very helpful staff. Betsy at the front desk was extremely professional and helpful. Rooms are in good condition and comfortable. Highly recommended for the discerning value travelers.
Stayed 2 nights in Apr 2018

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Central location, very nice staff,excellent service. Large and comfortable room. Nice breakfast buffet. Only negative comment is the lukewarm shower. Overall a great value. Would recommend.
Stayed 1 night in Oct 2017

6/10 Okay

Sandra

Liked: Room comfort
Underwhelming hotel with good location
Casona Plaza was an ok choice for Puno where choices are limited. It was quite dated but overall fairly clean and comfortable and our room (king suite) was spacious. There was a heater which was much appreciated as it was quite cool in September. The breakfast was average. The location was good for exploring Puno, close to restaurants, markets and the plaza with the cathedral. Puno overall felt safe to walk around. We were able to walk to the train station but would not advise it if you have luggage as the streets and sidewalks are uneven. Taxis were available and reasonable. Luckily we got a discounted rate for our room which made it a fairly good value. At full price I would have considered it way overpriced. There were a couple of negatives. There was no bottled water provided except through purchase at the minibar. In every hotel we stayed in for a month in Peru water was provided because the water in Peru is not drinkable. This is obviously standard practice in Peru hotels. Also the staff at the hotel, especially the front desk, seemed unfriendly, bordering on rude. Not sure what was going on but we would probably try a different hotel if we stayed in Puno again.
Stayed 1 night in Sep 2017

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Noisy, but clean
A lot of street noise. Windows not sealed to keep out noise & cold. Internet not the best. Clean & comfortable room.
Stayed 2 nights in Sep 2017

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience, they suck more money out of m
Horrible, they charge additionaly 20 dollars because my wife was with me and at check out they try to charge me again (I already pay in full) have to call the manager because they did not let me go.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel. It was comfortable and well located.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
An option to stay at Puno
Reception helps to answer a lot of questions. Only 1 minute distance to the plaza de armas. But the water supply is not stable (sometimes hot, sometimes cold)

8/10 Good

Verified traveller

Liked: Staff & service
Nice staff, average room
The location is great but the hardware facility is a bit old and shall focus more on cleanness. However, the reception is very nice and help to solve problems during our stays!

8/10 Good

Alan, Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very adequate. WiFi spotty in rooms. Breakfast good. Staff very helpful.

10/10 Excellent

Jennifer, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
This was a very nice and well-run hotel close to the center of town. Breakfast was very good and the staff was helpful and friendly.

6/10 Okay

Gabriel, Seattle

Liked: Staff & service, property conditions & facilities
Casona Plaza - good enough.
The hotel is good, the room was fine and the buffet breakfast was acceptable. The people in the hotel are helpful and nice. Now... The room I got was super noisy, you could her everything. I was on the second floor and I could hear conversations the receptionist was having. Not ideal when all you want a hotel for is to rest after hiking/walking/exploring. I decided to have a "hot" shower late at night and there was barely any hot water. Buy your own soap - the one they give you is laughable. Don't buy the water from the minibar, it's 75% cheaper in a small store 2 blocks left once you geet out of the main hotel entrance.