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Hotel Embajador Puno

3.0 star property
3-star hotel near Naval Museum

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November 2024

Photo gallery for Hotel Embajador Puno

Exterior
Reception
Breakfast served, Peruvian cuisine
Free daily full breakfast
Street view

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Jr. Los Incas N° 289, Puno, 0051
  • Enrique Torres Belon Stadium
    2 min walk
  • Pine Park
    5 min walk
  • Puno Central Market
    5 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    63 min drive

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room

Double Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

About the area

Puno

City center stay.Within a 5-minute walk of the hotel, you'll find Naval Museum and Pine Park. San Juan Church and Puno Plaza de Armas are also within half a mile (1 km).

What's nearby

  • Pine Park - 5 min walk
  • Puno Central Market - 5 min walk
  • Puno Plaza de Armas - 9 min walk
  • Puno Cathedral - 13 min walk
  • Puno Port - 15 min walk

Getting around

  • Puno Station - 5 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 63 min drive

Restaurants

  • ‪Ricos Pan - ‬7 min walk
  • ‪Rupha Cafe - ‬8 min walk
  • ‪Restaurante Remembranzas - ‬6 min walk
  • ‪Pollos el Rancho - ‬6 min walk
  • ‪La Choza de Oscar - ‬7 min walk

About this property

Hotel Embajador Puno

3-star hotel near Naval Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at Hotel Embajador Puno.

This 3-star Puno hotel is smoke free.

  • 27 guestrooms or units
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel Embajador Puno offers 27 accommodations with safes and designer toiletries. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Puno hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 8 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts debit cards and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 10023878670

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Embajador Puno
Hotel Embajador Puno
Hotel Embajador Puno Puno
Hotel Embajador Puno Hotel
Hotel Embajador Puno Hotel Puno

Hotel Embajador Puno Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 6 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 4 out of 17 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Sarah

Liked: Staff & service
Convenient location
The staff was really helpful and friendly. Convenient location. Older hotel and I suspect there is sewage problems because there was a not so nice smell to the bathrooms.
Stayed 1 night in Feb 2019

8/10 Good

JUAN PABLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
decent cheap hotel
The hotel was fine, no maid service, breakfast included, had an internet terminal. Staff was helpful for finding buses, tours, etc. Good location, close to train, super market, and walking distance to the main tourist area (bars/clubs). There was a problem with the water pressure and one day we did not have hot water because the pumps failed. This was a frequent occurrence.

6/10 Okay

Verified traveller

Liked: Cleanliness
Not a 3-star hotel
Was definitly more like a hostal than hotel, miles away from 3 stars (internationally at least). The room was comfortable. Location not the best for tourists but a walking distance from the 'center'. Misrepresenting marketing and therefore didn't live up to our expectations.

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

4/10 Poor

Marcos

Disliked: Property conditions & facilities, room comfort
Insatisfação
Hotel mal conservado. Cheguei pela noite e informei que tinha uma reserva e as duas atendentes ficaram em silêncio. Depois de algum tempo perguntei: “E..?” Elas então disseram que não havia ninguém reservado e que não havia quarto disponível, sem acrescentar alguma alternativa. Perguntei o que poderia ser feito e elas nada. Então chegou outro atendente e esse sim consultou algo no computador e depois de algum momento liberou um quarto pra mim (não falaram que não havia disponibilidade de quarto? 🤔). O hotel é antigo e com aparência de mal conservado. Falaram que me levariam uma toalha de banho, coisa que só consegui na manhã seguinte descendo pessoalmente à recepção. A ducha estava gelada e depois de descer reclamando disseram que iam ligar o boiler (já não deveria estar ligado?🤔🤔). Mesmo tempos depois tomei um banho não mais gelado mas frio, em um frio de 7 graus. Meu conselho: gaste um pouquinho mais e vá pra outro lugar.
Stayed 1 night in Feb 2019

2/10 Terrible

Annika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dåligt hotel
Mögel i rummet svårt att andas hela natten, fläckar på väggar och mattan, sängkläder lukta illa, rent ut sagt äckligt, fanns inte något att köpa, fanns inga gafflar, personalen verkade inte vilja ha gäster, undermåligt med tanke på vad det kostar, jag checkade ut efter en natt.
Stayed 7 nights in Sep 2018

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia em Puno
O hotel é super bem localizado, os funcionários foram muito cordiais e agradaveis. Fizemos o check out as 10, porém precisavamos deixar nossa bagagem no hotel e os funcionários a guardaram com toda segurança.

2/10 Terrible

Claudio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrível
hotel péssimo, parece abandonado, de manhã o funcionário fica dormindo e o mesmo se quer prepara o café da manhã na hora marcada por eles, péssimo atendimento, água quente só pedindo o tempo todo, péssimas toalhas, não recomendo
Stayed 2 nights in May 2017

6/10 Okay

SW, Korea

Liked: Cleanliness, room comfort
가격 대비 그럭저럭 괜찮습니다.
야간 버스 타고 푸노에 도착해서 택시타고 도착했는데 문 잠겨 있고 셔터 내려져 있어서 당황했어요. 다행히 일찍 체크인 해주긴 했는데 직원들 영어가 안 통하고 스페인어로 해야 되요. 뜨거운 물은 평소에는 보일러 안 켜놓는 것 같고, "Agua caliente, por favor"라고 요청하시면 보일러 켜줍니다.ㅎ

8/10 Good

Mariel, Québec, Canada

Liked: Staff & service
Situé en plein centre, l'accès aux restaurants, banques et boutiques est facile à pied. Les résidents de la chambre voisine sont arrivés tard la nuit. Bruyant , mal isolé. Les vitres des fenêtres qui donne sur la petite terrasse sont vraiment sales.

6/10 Okay

Yaren Elizabeth, Lima

Disliked: Cleanliness
Podría ser mejor
Ubicación muy conveniente, cerca de los principales puntos de la ciudad. Desayuno incluido rutinario y básico. No limpian el cuarto a menos que lo solicites. Al c/ in no nos explicaron que si no lo solicitabas no te limpiaban nada. Cuarto comodo para descansar lo suficiente. Tv antigua sin buena señal. Agua caliente solo cuando ellos quieren. Cuando indique que no salía agua caliente me dieron como respuesta que el chico que ve eso no estaba. Ese día toco bañarse con agua fría considerando el clima frío de puno. Personal amable en líneas generales, no supieron darme razón Cúando solicite algunas indicaciones e información turística pero por lo menos no te contestan mal!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel con buena ubicación
Un hotel que se encuentra cerca del centro, estación de trenes, terminal terrestre y con muy buen ambiente.

2/10 Terrible

Réal, Montréal, QC, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
À ne pas recommander à personnes.
L hôtel était très bien située mais aucun confort , la pluie entrait de partout, il a fallu s acheter du papier hygiénique car ils disaient ne pas en avoir,les serviettes semblaient avoir été utilisé sans lavages,,, Aucune lumières le soir dans les corridors surtout au troisième étage.

6/10 Okay

Verified traveller

立地はすごく良かったが、この程度のホテルとしては普通。特に特記することはなし。

10/10 Excellent

GUILLERMO, POPAYAN COLOMBIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUENA ATENCION
Los dos días que nos hospedamos en el Hotel Embajador fuimos muy bien atendidos y el desayuno fue oportuno en el tiempo y bien servido gracias GUILLERMO