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Pumakala Hotel

3.5 star property
Family-friendly 3.5-star hotel near Lake Titicaca

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pumakala Hotel

Front of property
Lobby sitting area
32-inch LCD TV with satellite channels, TV
32-inch LCD TV with satellite channels, TV
32-inch LCD TV with satellite channels, TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
Panamerica Sur Km. 18, Prolongacion Tarapaca #153, Chucuito, Puno, 2100
  • Inca Uyo Ruins
    4 min walk
  • Lake Titicaca
    6 min walk
  • Chucuito Cathedral
    8 min walk

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Shower, rainfall showerhead, free toiletries, hair dryer

Standard Double Room

  • 18 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

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Pet-friendly
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The price is CA $49
per night
CA $54 total
6 Dec - 7 Dec
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About the area

Chucuito

On lake.Your stay at this Chucuito hotel places you within a 10-minute walk of Lake Titicaca and Inca Uyo Ruins. Chucuito Cathedral and Chucuito Plaza de Armas are also within half a mile (1 km).

What's nearby

  • Inca Uyo Ruins - 4 min walk - 0.4 km
  • Chucuito Plaza de Armas - 8 min walk - 0.7 km
  • Puno Plaza de Armas - 15 min drive - 18.8 km
  • Puno Port - 15 min drive - 19.0 km
  • Puno Cathedral - 16 min drive - 19.2 km

Getting around

  • Puno Station - 29 min drive
  • Juliaca (JUL-Inca Manco Capac Intl.) - 86 min drive

Restaurants

  • ‪Pushka - ‬7 min walk
  • ‪Restaurante Su-Sazón - ‬5 min walk
  • ‪Restaurante Campestre "Cajas Reales - ‬6 min walk
  • ‪Tio Julio - ‬6 min drive
  • ‪Restaurante Don Juan - ‬5 min drive

About this property

Pumakala Hotel

Family-friendly 3.5-star hotel near Lake Titicaca
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Pumakala Hotel. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Chucuito hotel.

  • 1 building
  • 33 guestrooms or units
  • 2 levels
  • Built in 2013
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Pumakala Hotel offers 33 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. These individually decorated and furnished accommodations have separate dining areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Separate dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Free offsite parking within 328 ft; reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6 AM–9 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Dining room

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 4 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per person (one way)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas for unvaccinated guests.

Property Registration Number 20448045227

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pumakala Hotel Puno
Pumakala Hotel
Pumakala Puno
Pumakala
Pumakala Hotel Hotel
Pumakala Hotel Chucuito
Pumakala Hotel Hotel Chucuito

Pumakala Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

giulissa, Ilo.

Liked: Staff & service, room comfort
Hotel in a quiet place
They dont have a buffet breakfast like they said. And there lsnt a restaurant Also
Stayed 1 night in Jun 2017

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was incredible for us, the staff was very friendly, the tranquility of the environment and the views of the room, the breakfast was good, I will return.
Stayed 1 night in Oct 2023

10/10 Excellent

Pablo Isla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice calm place with very kind people
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra, België

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi nieuw hotel, vraagt nog afwerking aan de buitenzijde. Zeer hulpvaardig personeel. Mijn vriend was ziek en heeft ons goed geholpen met medicatie en aangepast eten.
Stayed 1 night in Nov 2018

10/10 Excellent

Julian D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De Visita en Tticac y en la Isla del Sol
Quedamos gratamente sorprendidos por la calidad de las instalaciones y por la ubicacion que nos permitio ahorrar tiempo de viaje para visitar la Isla del Sol en la frontera Boliviana del lago Titicaca. Defiitivamante un sitio adecuado para un merecido descanso en los alrededores del Titicaca
Stayed 1 night in Sep 2017

8/10 Good

Sergio Luiggi

Liked: Cleanliness, property conditions & facilities, room comfort
Tuvimos una bonita esperiencia en el Pumakala
Nos fue muy bien, pero con problemas con el WiFi en la habitación (la señal no llega) y el agua caliente en horas de la mañana, muy temorano (entre 6 y 9 am).
Stayed 3 nights in Jul 2017

10/10 Excellent

Gerardus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi, rustig gelegen. Goede prijs/kwaliteit verh.
De eigenaar van het hotel is bijzonder vriendelijk en behulpzaam. In de lobby hangt een foto van hem met de (vorige) president van Peru Humala Tasso. Het ontbijt was goed verzorgd. Het (grote) bed lag heerlijk, goed matras. Ruime kamer, met terras. Bovenal: een uitstekende prijs/kwaliteit verhouding.

8/10 Good

Anónimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas condiciones
Todo estuvo bien, nosotros sólo pasamos una noche. El personal amable. Buenas limpieza. Lugar tranquilo para descansar.

6/10 Okay

patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Très décevant. Nous avions écrit à l'hôtel pour avoir un transfert par taxi. Réponse positive avec prix à l'appui. Personne à la gare routière. On prend donc un autre taxi et arrivée à l'hôtel...... fermé. Au bout de 10 minutes, on nous ouvre mais personne n'était au courant de notre arrivée..... L'eau est froide pour la douche même si on nous indique qu'elle est chaude. De plus, nous étions les seuls dans l'hôtel. Pas très réjouissant. Lors du départ, le propriétaire nous réclamait un surplus pour 4 personnes alors que sur la réservation, était notifié, 3 adultes et 1 enfant de 16 ans.... Sans commentaire. Nous n'irons plus jamais.