Holiday Inn Express & Suites Lancaster, an IHG Hotel

2.5 star property
Lancaster guestrooms with free WiFi

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Lancaster, an IHG Hotel

Exterior
Suite, 2 Queen Beds, Accessible (Accessible Tub)
Hallway
Suite, Multiple Beds
Seasonal outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
1861 Riverway Dr, Lancaster, OH, 43130
  • Ohio Glass Museum
    4 min drive
  • Frisch's Big Boy
    2 min walk
  • Columbus Bus Station
    33 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    36 min drive

Room options

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Communication, Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Lancaster

In Lancaster .You'll find Rising Park and Georgian Museum within 3 miles (5 km) of this hotel. Ohio Glass Museum and Sherman House Museum are also within 3 miles (5 km).

What's nearby

  • Ohio Glass Museum - 4 min drive
  • Sherman House Museum - 5 min drive
  • Rising Park - 5 min drive
  • Fairfield Medical Center - 7 min drive
  • Hocking Hills State Park - 28 min drive

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 36 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Nancys Scoops - ‬4 min drive
  • ‪Sonic Drive-In - ‬10 min walk
  • ‪Dairy Queen - ‬4 min drive

About this property

Holiday Inn Express & Suites Lancaster, an IHG Hotel

Lancaster guestrooms with free WiFi
Holiday Inn Express & Suites Lancaster, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Lancaster, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Lancaster hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • No smoking on site
Holiday Inn Express & Suites Lancaster, an IHG Hotel offers 63 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 6 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Lancaster
Holiday Inn Express Lancaster
Lancaster Holiday Inn Express
Holiday Inn Express Lancaster Hotel
Holiday Inn Express Suites Lancaster
Holiday Inn Express Suites Lancaster an IHG Hotel

Holiday Inn Express & Suites Lancaster, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 582 reviews" "
Rating 8 - Good. 181 out of 582 reviews" "
Rating 6 - Okay. 56 out of 582 reviews" "
Rating 4 - Poor. 37 out of 582 reviews" "
Rating 2 - Terrible. 15 out of 582 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

William

Liked: Cleanliness
Had to take an ice-cold shower. Room should have been discounted. Hot water tank was down according to receptionist.
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable room. Courteous staff and hot coffee really early in the morning ☺️
Stayed 2 nights in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t get there till late but room was nice. Didn’t get to enjoy it very long since we had to leave early next day.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Grace

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. CLEAN room. No bad odor at all and I’m sensitive for odors. Great continental breakfast, even had gluten free bread and muffins.
Stayed 1 night in Oct 2024

6/10 Okay

Breanna

Stayed 1 night in Aug 2024

8/10 Good

Robert, Greenwood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 2 nights in Sep 2024

8/10 Good

Sharice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience to restaurants and shopping
Stayed 2 nights in Sep 2024

6/10 Okay

Rupendrasingh

Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved this property for the location, because breakfast was included and it had a pool. Upon checking in I learned that the pool was under construction and closed. I feel this is something that needs to be disclosed before check in. Other than that, our stay was wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay! Staff is always friendly & helpful! It’s very clean & the remodel is great!
Stayed 1 night in Aug 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Trip stay
Close to a wedding we were attending.
Stayed 1 night in Aug 2024

8/10 Good

Manmohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfortable hotel
The hotel location is nice and the room cleanliness was great the breakfast choices were good but limited over all the property was clean the room was comfortable and I would visit this place again
Stayed 3 nights in Aug 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean newly renovated, breakfast ok but opening time a little late. The place is under renovations so none of the other amenities were open no pool no exercise room. image showed an indoor pool didn't see it , there was an outdoor pool under renovations so that wasn't open there was no out door patio to sit at. Price for the rooms were pretty high with all things shut down .I don't recommend till all their renovations are finished.
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
’s - Nice, updated. -‘s - handicap room not well thought with bathroom door AND apparatus charged some $25 incidentals while I was sleeping. For what? All I did was come in and go to bed. No snacks, extra anything.
Stayed 1 night in Aug 2024

4/10 Poor

William

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When i recieved my confirmation email it stated that check in time was 3pm, but when i got here to check in was told the room wouldn't be ready to check in till 4pm
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tad bit noisy of a hotel
Stayed 1 night in Jul 2024

10/10 Excellent

aaron

Travelled with family
Place is under constitution but the room is really nice and updated
Stayed 1 night in Jul 2024

10/10 Excellent

Mary, Wheeling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit pricey, but everything was very good
Stayed 1 night in Jul 2024

4/10 Poor

Milan

Disliked: Cleanliness, amenities
The staff was ok, but the cleaning of the first day was very poor.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Ron

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Salam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Mateus, Lebanon

Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Jun 2024