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Holiday Inn Lancaster by IHG

3.5 star property
3.5-star hotel near Lancaster County Convention Center

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Photo gallery for Holiday Inn Lancaster by IHG

Terrace/patio
Exterior
Interior
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

Map
26 East Chestnut Street, Lancaster, PA, 17602
  • Central Market
    ‪6 min walk‬
  • Lancaster Marriott at Penn Square
    ‪6 min walk‬
  • Lancaster County Convention Center
    ‪7 min walk‬
  • Lancaster, PA (LNS)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Lancaster Marriott at Penn Square

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1004)
The price is CA $214
per night
CA $238 total
includes taxes & fees
2 Mar - 3 Mar
Lancaster Marriott at Penn Square

About the area

Lancaster

Historic Downtown Lancaster stay.With a stay at this Historic Downtown Lancaster hotel, you'll be within half a mile (1 km) of Lancaster County Convention Center and 2 miles (3 km) of Franklin & Marshall College. Tanger Outlets Lancaster and Dutch Wonderland are also within 6 miles (10 km).

What's nearby

  • Central Market - 6 min walk
  • Lancaster Marriott at Penn Square - 6 min walk
  • Lancaster County Convention Center - 7 min walk
  • Franklin & Marshall College - 19 min walk
  • Dutch Wonderland - 9 min drive

Getting around

  • Lancaster Station - 7 min drive
  • Harrisburg Intl. Airport (MDT) - 40 min drive

Restaurants

  • ‪The Imperial - ‬1 min walk
  • ‪Queen Street Bistro - ‬1 min walk
  • ‪Square One Coffee - ‬1 min walk
  • ‪Marion Court Room - ‬1 min walk
  • ‪Yorgos Restaurant & Lounge - ‬4 min walk

About this property

Holiday Inn Lancaster by IHG

3.5-star hotel near Lancaster County Convention Center
Holiday Inn Lancaster by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 13 meeting rooms are available. Event space at this hotel measures 22000 square feet (2044 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Lancaster by IHG. For a fee, parking is available.

This 3.5-star Lancaster hotel is smoke free.

  • 215 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Lancaster by IHG offers 215 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 7-20 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Holiday Inn Lancaster by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 437 out of 898 reviews
Rating 8 - Good. 265 out of 898 reviews
Rating 6 - Okay. 109 out of 898 reviews
Rating 4 - Poor. 51 out of 898 reviews
Rating 2 - Terrible. 36 out of 898 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

leo

Stayed 2 nights in Nov 2024

8/10 Good

Gale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

irene

Stayed 1 night in Nov 2024

2/10 Terrible

Jeffrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a platinum member, the clerk did not great me, did not offer water or any upgrades. The local drug dealer was sitting out side the front entrance. The restaurant staff ignored us. I will never return.
Stayed 1 night in Nov 2024

8/10 Good

Gale

Stayed 1 night in Nov 2024

6/10 Okay

Lauren

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Julie, Hendersonville

Travelled with family
Liked: Cleanliness, amenities
Clean and nice staff!
Stayed 1 night in Nov 2024

6/10 Okay

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was not able to check in until 4:30pm Loud party outside our room late at night
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Stayed 7 nights in Oct 2024

4/10 Poor

irene

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Amy

Liked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Harry

Stayed 1 night in Sep 2024

4/10 Poor

Anne

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel presented me with a bill at the end of my stay that showed that my room cost $50 less than Expedia charged my credit card. I am not happy.
Stayed 1 night in Oct 2024

8/10 Good

Amber

Stayed 1 night in Oct 2024

4/10 Poor

Ramona

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best hotel
This stay was part of a longer business trip. We stayed in 2 other holiday inns during this trip and this particular one was horrible compared to our other stays. I will say the location is excellent. The room was run down, air conditioner was not working right, when asked if we could move rooms because of the noise level from neighbors we were denied, there was an issue with our breakfast tickets and we need a printed receipt for work and we are still having trouble getting it. We travel to Lancaster for work multiple times a year and we will never stay here again.
Stayed 5 nights in Oct 2024

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Toilet and air conditioner in room where broken. Too many bums outside to walk around. Connected restaurant expensive and messes up order then yells at you. Front desk staff was very nice though.
Stayed 5 nights in Oct 2024

10/10 Excellent

Leslie

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was huge, perfect for a trip with 2 teens and the dog. Staff was helpful with suggestions for where to walk the dog. Very convenient for all the Lancaster shops & restaurants. We'll be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 2 nights in Oct 2024

8/10 Good

Stanley

Stayed 2 nights in Oct 2024

10/10 Excellent

Yitzchak

Stayed 2 nights in Jun 2024

8/10 Good

joan e boppel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
We received very poor service at the Imperial Restaurant, specifically from the bar tender. He was polite, however, the drinks were made poorly, incorrectly, and one (a simple vodva martini) tasted like something other than vodka was in it. He also made a couple of drinks at a time for my party of eight, and then woul make drinks for other people, and then came back to finishing our order - this happened a few times so it took 15-20 minutes before we all had a drink.
Stayed 1 night in Oct 2024

8/10 Good

Janice

Liked: Staff & service, property conditions & facilities
We were there for one night. Front desk staff were friendly and efficient. Rooms were spotless beautifully decorated, comfortable bed. We would highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

sandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our weekend getaway. Will definitely come back.
Stayed 2 nights in Oct 2024