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No power in half the room. Ac and heat had no power, lights by bed had no power, shower had no hot water unless it ran for 4 mins. Water flow was rediculously little.
Breakfast was cold, coffee was too strong, no milk first day.
Greg
Stayed 2 nights in Nov 2024
2/10 Terrible
Burgundi
Travelled with partner
10 Nov 2024
Disliked: Staff & service
Staff at the front desk were extremely rude to me. I called the front desk regarding fees and was given misinformation. I spoke to two ladies and I had to cancel my reservation at 3pm check in because of that and I just didn’t feel comfortable staying there.
My phone was dying so I went to charge my phone outside the facility in order to look for another room. The staff began to yell at me from inside as soon as I plugged the phone up. They told me that I needed to leave now and that the outlets are for guests only.. being very hostile.
I have never experienced being treated like that and I didn't expect it cause the interaction was less than 3 mins between each other. I will not even think to book with this hotel ever.
I have stayed here before and I love the quiet soundproofing rooms, they make my stay more enjoyable and comfortable by not hearing conversations or TV from the next room