8/10 – Bien
Nick C.
20 mars 2025
Points forts : Propreté
Nice little studio apartment
The property and room were perfect for our overnight stay. Everything was clean and comfortable. The location was approximately 20 minutes from the outskirts of the Lancaster area which made it easily accessible. We did have some issues though. First the host forgot she had us booked and the room wasn't cleaned at 5pm when I showed up for checkin. I got nothing more than the original email stating thanking for booking and they were looking forward to our stay. I called and within a few minutes got a callback and an apology. The host refunded me the cleaning fee and sent me a Venmo to go have coffee for an hour while someone cleaned the room. She was not in the area at the time to do it herself. It made us late for our dinner but not much could be done there Also after bringing our things to the room the electronic lock would not lock the door from the outside. I informed the host and the process she gave me did not work. The know on the outside spun totally free meaning something mechanically in the lock was not operable. Since we had no choice, we were already late for dinner, we left out bags in the room and made sure nothing of major value was left. Nothing happened of course. It's a remote home and no one was around. But if we were staying more than 1 night that would have been a major issue for us. The deadbolt locked from the inside manually and so did the knob lock so we were comfortable in the evening. Not a neg review just want to share our experience
Nick C.
Séjour de 1 nuit en mars 2025