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Quality Inn

2.5 star property
Motel near Sight and Sound Theatre in Smoketown

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Photo gallery for Quality Inn

Lobby
Lobby
Seasonal outdoor pool
Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
170 Eastbrook Road (Route 896), Smoketown, PA, 17576
  • American Music Theatre Lancaster
    ‪2 min drive‬
  • Amish Farm and House
    ‪3 min drive‬
  • Dutch Wonderland
    ‪5 min drive‬
  • Lancaster, PA (LNS)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About the area

Smoketown

In shopping district.You'll find Sight and Sound Theatre and Dutch Wonderland within 3 miles (5 km) of this Smoketown motel. Lost Treasure Mini Golf and American Music Theatre Lancaster are also within 2 miles (3 km).
View more Motels in SmoketownOpens in a new window

What's nearby

  • American Music Theatre Lancaster - 2 min drive - 2.3 km
  • Rockvale Outlets - 2 min drive - 2.3 km
  • Amish Farm and House - 3 min drive - 2.6 km
  • Tanger Outlets Lancaster - 4 min drive - 4.0 km
  • Dutch Wonderland - 5 min drive - 4.2 km

Getting around

  • Lancaster Station - 14 min drive
  • Lancaster, PA (LNS) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Golden Corral - ‬4 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Quality Inn

Motel near Sight and Sound Theatre in Smoketown
As a guest of Quality Inn, you'll find a seasonal outdoor pool, a vending machine, and gift shops/newsstands. Public spaces have free WiFi. Quality Inn also features a television in a common area and a microwave in a common area. Free self parking is available. A complete renovation of Quality Inn was completed in April 2024.

This Smoketown motel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Wedding services available
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • 1 conference room
Quality Inn offers 52 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Smoketown motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Languages

English

Similar properties

Exterior

Days Inn & Suites by Wyndham Lancaster Amish Country

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,001 reviews
The price is CA $96
CA $106 total
includes taxes & fees
Apr 6 - Apr 7
Days Inn & Suites by Wyndham Lancaster Amish Country

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (12:30 AM - midnight)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector in each accommodation.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 11:00 AM to 8:00 PM.

Property is also known as

Mill Stream Country
Mill Stream Country Inn
Mill Stream Country Inn Lancaster
Mill Stream Country Lancaster
Mill Stream Country Inn Smoketown
Mill Stream Country Smoketown
Mill Stream Country Hotel Smoketown
Country Inn Smoketown
Smoketown Country Inn
Quality Inn Motel
Quality Inn Smoketown
Mill Stream Country Inn
Quality Inn Motel Smoketown

Quality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 126 out of 361 reviews
Rating 8 - Good. 91 out of 361 reviews
Rating 6 - Okay. 69 out of 361 reviews
Rating 4 - Poor. 40 out of 361 reviews
Rating 2 - Terrible. 35 out of 361 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Dec 2024

6/10 Okay

Jeffrey

Disliked: Cleanliness, staff & service
The room updates were an improvement over the previous decor, but there are still some issues. Firstly the way it was recovering in hand prints as much as, which should be cleaned by housekeeping along with the white shower bottom (bleach and elbow grease go a long way). The mini fridge froze everything, so it needs a revamp. If I hadn't notice, I would have had busted soda canceled over the fridge. Housekeeping is done every 3 days unless requested more frequently, but I was only given enough towels for 2 days. Someone needs to learn how to count. I called for more towels on my second day and reported the broken toilet seat. When I return, I had additional towels on washcloss on the spare bed (not the amount I asked for, so again, someone needs to learn how to count), and the toilet seat was down but still not fixed. The pamphlet in the room claims the quality and has plush blankets, pillows, and salt beds. Nope. The beds are hard, the pillows are flat, and the blankets are thin. The toilet is a standard round one, so gentleman, be cautious when using it. Considering the handprint, smudges and dingy shower bottom, One can only wonder about the cleanliness of the toilet (protect the Johnson). The bathroom is too small for an oval toilet, but that would have made a significant difference. When they refurbish the room, they should have extended the wall by 6 in to accommodate an oval toilet. Check in and check out we're slow.
Stayed 2 nights in Dec 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to cancel this booking but Expedia was/is unable to get ahold of the hotel to try to see what they were able to do. Google reviews were way worse than Expedia reviews. Drove past this hotel on our travels and so glad we chose not to stay here. It looks very sketchy!
Stayed 1 night in Dec 2024

10/10 Excellent

JYH FEN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Dec 2024

10/10 Excellent

Enny

Stayed 1 night in Dec 2024

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, the white walls were covered in handprints and smudges, which should be cleaned by housekeeping, along with the white shower bottom (a bit of bleach and elbow grease would help). The mini-fridge froze everything, so it needs a revamp. If I hadn't noticed, I would have had busted soda cans all over the fridge. Housekeeping is done every three days unless requested more frequently, but I was only given enough towels for two days. Someone needs to learn how to count. The pamphlet in the room claims the Quality Inn has plush blankets, pillows, and soft beds. Nope. The beds are hard, the pillows are flat, and the blankets are thin. The toilet is a standard round one, so gentlemen, be cautious when using it. Considering the handprints, smudges, and dingy shower bottom, one can only wonder about the cleanliness of the toilet (protect the Johnson). The bathroom is too small for an oval toilet, but that would have made a significant difference. When they refurbished the room, they should have extended the wall by six inches to accommodate an oval toilet.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

4/10 Poor

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Kayla

Travelled with partner
Liked: Cleanliness
It is newly renovated and the room looked decent. This motel does not have 24hr desk service which was inconvenient. Breakfast choices were limited. The bed was SUPER hard and uncomfortable.
Stayed 2 nights in Dec 2024

8/10 Good

Douglas

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Molly

Stayed 2 nights in Dec 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Bathroom toilet didn't flush well.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay!
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Stayed 3 nights in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some improvements, but nice. The staff are very friendly. The only thing bad thing about my stat that i disagree with was my toilet got stopped up. I ask 4A plunger, and they brought me a snake and I had to do it. Wow, no maintenance on staff other danette.I really enjoyed my stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 1 night in Nov 2024

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Renovated, nice job, comfortable, good price, difficult to communicate with the staff, need to add a couple items to the breakfast.
Stayed 3 nights in Nov 2024

6/10 Okay

Tim

Stayed 1 night in Nov 2024

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

8/10 Good

Gabrielle

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

2/10 Terrible

Paul

Liked: Cleanliness
Disliked: Staff & service
Never going back !
We saw many problems during our first time at this motel. When I signed in I was asked to give them $50 over the cost of the stay which I got back at when checking out! What the hell that all about?? When we got to the room my wife noticed that the closet was build wrong and all of the hangers were hanging at an angle, see photos. When I looked for a USB plug to charge my phone, it was in a high lamp. I could only charge my watch on it. See photo. The toilet besides having an oval shape on a round bowl, was too close to the wall. When one who is righted needs the get some tissues to do a wipe, reaching back there with right hand knocks the extra toilet paper of the holder! The water at the sink faucet was to powerful for that type of spout, there spraying over the front edge of the sink and onto whatever one is wearing. There was no was to reach out from the bed and turn on a light. So the way we had to be ready for getting up to use the toilet in the dark, we had to leave the bathroom light on. We could find no fire alarm, so how would we be warned in case of a fire !!!! There was something on the door frame as an extra lock for security, but it seemed to be frozen in place with no explanation of how it was to be used. There were only a few rooms in use from the amount of cars out front, so why were we put in the very next room that was occupied? If they would spread occupants apart, they could all sleep soundly. The only downside the staff would have to walk extra steps!
Piss poor design or workmanship!
See above.
Wrong although fancy, but not for high water presure.
MISPLACED!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Bryan

Stayed 2 nights in Sep 2024