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Tru by Hilton Lancaster East

2.5 star property
Hotel near Dutch Wonderland in Lancaster

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking
Exterior
Lobby
Indoor pool
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Laundry
  • 24/7 front desk

Explore the area

Map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Amish Farm and House
    8 min walk
  • Dutch Wonderland
    8 min walk
  • Rockvale Outlets
    9 min walk
  • Lancaster, PA (LNS)
    21 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

avid hotel Lancaster, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1004)
The price is CA $200
per night
CA $222 total
includes taxes & fees
17 Jan - 18 Jan
avid hotel Lancaster, an IHG Hotel

About the area

Lancaster

In shopping district.Within a 10-minute walk of the hotel, you'll find Dutch Wonderland and Amish Farm and House. Rockvale Outlets and Tanger Outlets Lancaster are also within half a mile (1 km).

What's nearby

  • Amish Farm and House - 8 min walk
  • Dutch Wonderland - 8 min walk
  • Rockvale Outlets - 9 min walk
  • Tanger Outlets Lancaster - 10 min walk
  • American Music Theatre Lancaster - 12 min walk

Getting around

  • Lancaster Station - 14 min drive
  • Philadelphia Intl. Airport (PHL) - 85 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Golden Corral - ‬4 min walk
  • ‪Sonic Drive-In - ‬15 min walk

About this property

Tru by Hilton Lancaster East

Hotel near Dutch Wonderland in Lancaster
Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free.

This Lancaster hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Built in 2017
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch Smart TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1011 reviews" "
Rating 8 - Good. 235 out of 1011 reviews" "
Rating 6 - Okay. 85 out of 1011 reviews" "
Rating 4 - Poor. 43 out of 1011 reviews" "
Rating 2 - Terrible. 27 out of 1011 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID, copiague

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy my stay at this hotel.
Stayed 1 night in Nov 2024

8/10 Good

Gina

Stayed 1 night in Sep 2024

6/10 Okay

Chris

Stayed 3 nights in Sep 2024

10/10 Excellent

Jeff

Stayed 1 night in Sep 2024

6/10 Okay

michael

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Carl E

Stayed 2 nights in Sep 2024

2/10 Terrible

Fatima

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Waiting time 100min to get a room
Stayed 1 night in Sep 2024

8/10 Good

Joyce

Check-In Attendant very courteous.
Stayed 1 night in Sep 2024

10/10 Excellent

ROBIN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean hotel with a very comfortable bed. Friendly and helpful staff. Walkable to several chain restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Harrison

Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the pillows were horrible!!! Worst pillows ever!!
Stayed 1 night in Sep 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming, friendly, modern, clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Back entrance
After receiving a text asking us how our stay was (we had only been there and hour or so) I responded that the back entrance door was not working correctly. Then I received a reply, “I apologize for that, I will take a look!” Later that night we checked the outside door. We did not even need a key to let ourselves in. Therefore we did not feel safe. Anyone could have come in so I did not feel secure that night. When we left the next morning, I mentioned it to 4 TRU workers walking in to work. They said it’s been causing problems and needed fixing. I thought, YES, it does for safety reasons. Just shocked it wasn’t a priority for TRU.
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Stayed 4 nights in Aug 2024

10/10 Excellent

sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and neat but you hear the room next to you talking and more mirrors are needed
Stayed 1 night in Sep 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were great as was the room. Only issue we had was with the people above us. They made noise all night.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Stayed 1 night in Sep 2024

4/10 Poor

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Convenient to Sight and SoundThe staff at night was alone but was on top of everything. She was so sweet. The rooms need to be cleaned better. It’s the details that make a place special and be revisited. The lobby furniture needs to be replaced or at least cleaned.
Stayed 1 night in Sep 2024

10/10 Excellent

Marcy

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jowanda

Stayed 1 night in Aug 2024