Holiday Inn Express Hotel & Suites Charlotte by IHG

2.5 star property
Enjoy the indoor pool at this Charlotte hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Charlotte by IHG

Exterior
Indoor pool
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed with Sofa bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
500 Meijer St, Charlotte, MI, 48813

Room options

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Similar properties

Holiday Inn Express Hotel & Suites Charlotte by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 241 out of 528 reviews
Rating 8 - Good. 152 out of 528 reviews
Rating 6 - Okay. 59 out of 528 reviews
Rating 4 - Poor. 46 out of 528 reviews
Rating 2 - Terrible. 30 out of 528 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Dottie

It is out dated carpet is dirty musty smell and needs paint touch ups on the corners. Mostly just professional carpet cleaning would do wonders staff friendly and breakfast good
Stayed 1 night in Nov 2024

6/10 Okay

Tristan

Travelled with family
Disliked: Amenities
The hotel is very outdated. Some parts were clean, some were not. Never could find the person at the front desk for help.
Stayed 1 night in Oct 2024

4/10 Poor

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Richard

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room next to me was being renovated along with outside no One said anything when i registration
Stayed 1 night in Oct 2024

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay!
Stayed 2 nights in Sep 2024

8/10 Good

Catherine

Liked: Staff & service, room comfort
Very disappointed when we got to the hotel there was no king rooms available, which we reserved
Stayed 1 night in Oct 2024

2/10 Terrible

Carlos

Stayed 2 nights in Sep 2024

6/10 Okay

Alex

Just average, nothing impressive.
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, staff & service
Light over sink did not work. I asked the desk to get it fixed. 24 hours later, not fixed. No oven one day so we had no hot breakfast.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Disappointed
Wish we had researched before booking but we were told the hotel is scheduled for renovations and it is in poor shape. The bathroom did not have a fan and the musty smell was not inviting. The exterior looked ok but deceiving. The mattress was comfortable and the limited staff members were friendly and did not complain but I feel they are probably overworked.
Stayed 1 night in Aug 2024

10/10 Excellent

Vicki

Business traveller
Very nice day we will be back next year
Stayed 1 night in Aug 2024

2/10 Terrible

Yayaa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NEVER AGAIN. GO SOMEWHERE ELSE. the beds are stained , it smells & horrible customer service
Stayed 1 night in Aug 2024

4/10 Poor

Betsy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It appeared that renovations were taking place which is good because this hotel is extremely outdated.
Stayed 1 night in May 2024

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff upon check-in were awesome, we had a great conversation before being given keys to our room, already starting with a great taste in our mouth! We spent the evening away from the hotel, but upon return, the beds were super comfortable- the cable selection was great allowing us to watch the Olympics, And the breakfast selections were good…but the sweetie running it made it great! Only negative would be pancakes vs waffles. The pancakes aren’t very good, unfortunately, and I don’t eat eggs, but waffles would be a solid replacement!!
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was well trained, and they helped us several times during our visit.
Stayed 2 nights in Jul 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly. The daily breakfast was great. Something different each day, plus lots of choices. The bed and pillows were very comfortable. I will definitely stay there again.
Stayed 4 nights in Jul 2024

8/10 Good

Roger

Travelled with partner
Liked: Staff & service
Definitely needs some upgrading
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how friendly the receptionist was at the front desk. I liked that there was cold water as soon as you walked in. I did not like the breakfast food was picked over and less options to eat after 9 am when breakfast was suppose to be served till 10 am. I think they should of refilled eggs and sausage.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth it!
Breakfast was good. Pancakes, bacon, turkey sausage, oatmeal, hot cinnamon rolls, cereal. Needs updating but they are in the process of renovating. Service was incredible!
Stayed 1 night in Jun 2024

8/10 Good

Sherry

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice place to stay. Only stayed 1 night
Stayed 1 night in May 2024