Quality Inn University

2.5 star property
Family-friendly hotel with 1 indoor pools, connected to the convention center in Lansing

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn University

Interior
Standard Room, 1 King Bed, Non Smoking
Lobby
Indoor pool, open 9:00 AM to 10:00 PM, sun loungers
Bar (on property)

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
3121 E Grand River Ave, Lansing, MI, 48912
  • Eastwood Towne Center
    3 min drive
  • Big John Steak & Onion
    1 min walk
  • East Lansing Station
    4 min drive
  • Lansing, MI (LAN-Capital Region Intl.)
    10 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 24.5 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 24.5 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Lansing

Heart of Lansing.You'll find Plymouth Congregational Church and Lansing Fire Station No. 8 within 2 miles (3 km) of this hotel. Massage & Wellness and Michigan State University are also within 2 miles (3 km).

What's nearby

  • Eastwood Towne Center - 3 min drive
  • Michigan State University - 3 min drive
  • Spartan Stadium - 5 min drive
  • Lansing Center - 5 min drive
  • Michigan State Capitol - 6 min drive

Getting around

  • East Lansing Station - 4 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Mac's Bar - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

Quality Inn University

Family-friendly hotel with 1 indoor pools, connected to the convention center in Lansing
Quality Inn University offers its guests an indoor pool, a waterslide, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3400 square feet (316 square meters) and includes conference space. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the family-friendly Quality Inn University. Free self parking is available.
  • 105 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 3400 sq ft of conference space
  • 316 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
Quality Inn University offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Quality Inn University Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 22 out of 69 reviews" "
Rating 8 - Good. 17 out of 69 reviews" "
Rating 6 - Okay. 13 out of 69 reviews" "
Rating 4 - Poor. 6 out of 69 reviews" "
Rating 2 - Terrible. 11 out of 69 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Comfortable !
Stayed 1 night in Sep 2024

6/10 Okay

RICHARD

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The breakfast was better than expected and well attended by the staff. The property is apparently under some renovation and this is a good thing. The layout is weird, with the pool inside a huge, multipurpose indoor space that might be better to divide up. I would not be comfortable swimming next to tables where everyone eats breakfast. The room was just okay—bed was comfortable and everything worked. We could here EVERYTHING happening in the hallway, as well as in the room next door.
Stayed 1 night in Sep 2024

6/10 Okay

John

Travelled with family
Disliked: Property conditions & facilities
It was a good cheap hotel that wasn’t cheap
Stayed 1 night in Sep 2024

4/10 Poor

Erin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning didn't work good. It looked nothing like it is advertised!! Lumpy old bed!! I will never stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

jignesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms, looked like rooms and property was recently renovated. A lot of options for dining nearby walkable distance. Over all great stay will be back next week !
Stayed 1 night in Sep 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonable
Stayed 2 nights in Sep 2024

2/10 Terrible

Tyson

Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good I was there for a wedding
Stayed 1 night in Sep 2024

6/10 Okay

Kimberly

Stayed 1 night in Aug 2024

4/10 Poor

Aron

Disliked: Property conditions & facilities
Bathroom door didn’t come close to closing properly.
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Staff & service, amenities
The room was nice, clean and had everything I needed. However the bathroom sink was clogged and it took three days for someone to unclog it. The gentleman who unclogged it was able to fix it in less than 5 minutes!
Stayed 6 nights in Aug 2024

6/10 Okay

Rudy

Disliked: Cleanliness
Had to change rooms because they smelled like smoke. Smoke detector was covered in plastic. Sheets and cover had a red stain on it.
Stayed 1 night in Aug 2024

8/10 Good

Kamiar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem was, defective A/C It's didn't cool, just heat !!
Stayed 2 nights in Aug 2024

2/10 Terrible

Adnan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry and no cleanliness
Stayed 1 night in Aug 2024

8/10 Good

stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go here unless you can pay twice!!!!
I chose this hotel because it was a fair price. I go to Lansing for medical treatment so I do not have a lot of extra money. It is a 100 miles from my home but it is working. So I go one day later stay the night then have an appointment the next morning then go home. So I got to the hotel and they said I did not pay I showed them my receipt that I did. They said they didn’t get any payment and to stay I would have to pay. So I had to pay twice or drive 200 extra miles. I called the front desk for wifi password they don’t answer you have to leave a message and they never call you back. Horrible
Stayed 1 night in Aug 2024

4/10 Poor

Nic

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Random cords running through room, vent chocked full of dust, thermostat didn’t work. We had left and came back later and there was a sewage smell that even the staff member could smell, he was great and changed our room, but we went from 1 king to 2 doubles. Second room was ungodly hot and was told while leaving that the thermostat was “reveresed” in that room. Additional amenities were fine, staff service was pretty good, just really bad room issues.
Stayed 1 night in Aug 2024

10/10 Excellent

Haylee

Stayed 1 night in Aug 2024

6/10 Okay

Traci

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for my quick trip
Stayed 1 night in Jul 2024

2/10 Terrible

Brandon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke, hair, unsafe
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Benjamin meza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Bryn

Travelled with partner
Liked: Staff & service
Stayed for one night, the room had a slight cigarette smell but overall was pretty clean. Breakfast was the typical continental breakfast. Good for a cheap option close to MSU. Would stay again, but would ask for a different room next time.
Stayed 1 night in Aug 2024

2/10 Terrible

kizzy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024