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Residence Inn Lansing West

3.0 star property
3-star hotel in Waverly

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn Lansing West

Premium bedding, desk, iron/ironing board, free cribs/infant beds
Indoor pool
Terrace/patio
Exterior
Premium bedding, desk, iron/ironing board, free cribs/infant beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
922 Delta Commerce Drive, Lansing, MI, 48917
  • Horrocks Farm Market
    10 min walk
  • Lansing Mall
    3 min drive
  • Hawk Meadow Park
    6 min drive
  • Lansing, MI (LAN-Capital Region Intl.)
    10 min drive

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Non Smoking, Fireplace

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Fireplace (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby
Quality Suites Lansing
Breakfast included
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (985)
The price is CA $116
per night
CA $130 total
includes taxes & fees
2 Dec - 3 Dec
Quality Suites Lansing

About the area

Lansing

Waverly stay.With a stay at this Waverly hotel, you'll be within half a mile (1 km) of Horrocks Farm Market and 2 miles (3 km) of Lansing Mall. Also, Hawk Meadow Park is within 3 miles (5 km) and FunTyme Adventure Park is within 6 miles (10 km).

What's nearby

  • Horrocks Farm Market - 10 min walk
  • Lansing Mall - 3 min drive
  • Michigan State Capitol - 10 min drive
  • Lansing Center - 11 min drive
  • Eastwood Towne Center - 15 min drive

Getting around

  • East Lansing Station - 13 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Horrock's Wine Bar - ‬9 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬12 min walk

About this property

Residence Inn Lansing West

3-star hotel in Waverly
Residence Inn Lansing West offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

There's an onsite 24-hour business center. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn Lansing West. Free self parking is available.

This 3-star Lansing hotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • Built in 1997
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
Residence Inn Lansing West offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch LCD TV
  • Cable channels
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • 2 bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Lansing West
Residence Inn Marriott Hotel Lansing West
Residence Inn Marriott Lansing West
Residence Inn Lansing West Hotel
Residence Inn Lansing West Hotel Lansing
Lansing Residence Inn
Residence Lansing West Lansing
Residence Inn Lansing West Hotel
Residence Inn Lansing West Lansing
Residence Inn Lansing West Hotel Lansing

Residence Inn Lansing West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 90 out of 205 reviews" "
Rating 8 - Good. 70 out of 205 reviews" "
Rating 6 - Okay. 19 out of 205 reviews" "
Rating 4 - Poor. 10 out of 205 reviews" "
Rating 2 - Terrible. 16 out of 205 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Liked: Staff & service
I never like to complain when I am less than satisfied with a service or visit to an establishment. I try to give the benefit of the doubt because I do not know the underlying circumstances that happened prior to my service. However, there were so many issues since we checked in that I need to at least mention them without placing blame or accusing anyone of poor service. Let me stress that the staff was wonderful in addressing these issues and I know they were not at fault. Some of the issues were: a toilet that kept running (I fixed it myself, it was a chain that had dropped to the bottom of the tank), the main door to the hall would not close as the latch was installed backwards (maintenance was prompt in fixing this and the toilet issue), there were blood stains on the carpet in one bathroom, the fireplace did not work (it was summer so we let this pass). Overall, the stay was still nice despite these issues and the staff was very attentive to our needs. Lastly, however, we were on our way to checkout with my sister and 3 grandkids, when the elevator door slammed shut with us in there just as my sister walked out. It was a stressful 10 minutes or less as they tried to get the door to open. All were fine if not a little frazzled. We were there for two days and nights and did enjoy our stay. However, it is doubtful we will return.
Stayed 2 nights in Jun 2024

2/10 Terrible

Mia

Stayed 1 night in Jun 2024

8/10 Good

Rodnina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Apr 2024

10/10 Excellent

Brendon

Travelled with family and small children
Liked: Cleanliness, staff & service
Did not like that it says hot tub on website and no hot tub. I didn’t like the fact that the pool was closed one out of two days and that was the main reason to come .
Stayed 2 nights in Apr 2024

2/10 Terrible

Muhammad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room.we got smelled and then we got another room that was ok but the hallway smelled like dead mouse
Stayed 1 night in Apr 2024

6/10 Okay

Norma

Liked: Staff & service
Disliked: Property conditions & facilities
I felt like it was a little bit dirty it just seemed like things looked old or broken the toilet was broken coffee maker was broken I just didn't feel like I was walking into a clean place with the amount of money I was paying for one night
Stayed 1 night in Mar 2024

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is phenomenal. Overcomes the old decor and the need to remodel. Can’t praise the staff enough.
Stayed 1 night in Mar 2024

10/10 Excellent

SHANNON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend get away
The staff was extremely nice and helpful. Our room was perfect, clean and spacious. Saturday morning breakfast was great but Sunday, was not. They only had small plates out and the eggs and sausage tasted fake. My only room complaint would be to get better bed pillows. They felt like they were just pillowcases stuffed with stuffing. Not firm or comfortable. Otherwise, we will be back.
Stayed 2 nights in Feb 2024

2/10 Terrible

Brett

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Kathleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Hotel was very basic, but was fine for our purposes. The property is definitely ready for a refurbishment. The black out curtains were torn. Rooms were fine. However, we stayed four nights and the rooms were not freshened at all during our stay. Not even to empty trash or freshen towels. I would probably look for another place to stay next trip

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. parking to unload was a little distance from front door.
Stayed 1 night in Oct 2023

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Lara

Stayed 1 night in Oct 2023

4/10 Poor

arthur

Travelled with family
Disliked: Amenities, property conditions & facilities
The advertisement for this property listed a pool and hot tub. The pool was closed for the entire stay and there is no hot tub on the property. This is false advertisement so we were very disappointed. I bought a new swimsuit and couldn't wear it.
Stayed 1 night in Oct 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Sabanura

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff at Residence Inn were amazing. Very professional, accommodating, friendly and attentive. They are honestly the best thing about the place. From pictures and other guest reviews.. it’s not entirely accurate the condition of the property. It is in due for renovations, the owners mentioned it when I bumped into them at the end of my stay. The towel rod fell down multiple times in the bathroom, the bedroom’s black out curtain were ripped with the entire panel gone… it surprises me that they will leave it like that for guest. The property is smoke free, however the first room received smelled like fresh cigarette smoke, not from a guest that checked out earlier before. Very concerning considering that the cleaning of the room was just completed by staff while we waited to check in. The staff were quick to resolve and relocate us which was greatly appreciated. The rooms also smelled musty like there is poor circulation/ventilation. Overall an average property, looked way better in pictures because in person it did not look the same. The staff were amazing and the best part about it.

4/10 Poor

Samuel

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room was very run down. Tack strip showing in the living area, curtain falling off of the wall, carpet stained, couch stained, complete door missing from the bathroom vanity, stained walls, all furniture damaged. Received no daily room service, no fresh towels, didn't empty trash or replenish coffee. Lobby and outside looks nice but where it counts, in the room, big fail.
Stayed 4 nights in Aug 2023

8/10 Good

Valin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the room I was in, however, the tub keep fulling up each time I had a shower. But other than that I enjoyed my overall stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained property. Rooms are basically mini apartments, with refrigerator, microwave, dishwasher and cook top. Will stay here again.
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
The room itself was fine, however, there was no bedding or pillows for the pull out sofa that our kids were planning to sleep on. We ended up getting a sheet and blanket, but the hotel was out of pillows. That is unacceptable.
Stayed 3 nights in Jul 2023

10/10 Excellent

Michelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Milo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room.
Room was great. I would give it higher marks if carpet in halls was newer. Halls had musty odor.
Stayed 1 night in Jul 2023

2/10 Terrible

Ralph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Luanne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Due for a remodel
The receptionist, Keyna is the shinning star of this hotel. She was so friendly and accommodating. The rooms rates are low because the hotel needs a total overhaul. The carpets in my room were very stained. The breakfast was poor. For the past 2 weeks, I've been staying in similar type of hotels with the same kind of breakfast, but this was the worst. The rooms are comfortable with a good layout. I'm sure after they remodel and tweak a few things it will be a thriving hotel again.
Stayed 1 night in Jun 2023