Sapaly Lao Cai City Hotel

4.0 star property
4-star hotel with 1 indoor pools, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sapaly Lao Cai City Hotel

City view
Indoor pool
Lobby
Lobby sitting area
Junior Suite

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Spa
  • Parking included
  • Room service

Explore the area

Map
Nguyen Hue Street, Lao Cai Ward, Lao Cai, Lao Cai, 19000
  • Den Mau Temple
    1 min walk
  • China-Vietnam Border Crossing
    1 min walk
  • Hekou Customs Site
    14 min walk

Room options

Junior Suite

  • 42 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Suite

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Lao Cai

Close to shopping.Steps from the hotel, you'll find Den Mau Temple and China-Vietnam Border Crossing. Hekou Customs Site and Thuy Hoa Park are also within 2 miles (3 km).

What's nearby

  • Den Mau Temple - 1 min walk
  • China-Vietnam Border Crossing - 1 min walk
  • Hekou Customs Site - 14 min walk
  • Thuy Hoa Park - 15 min walk
  • Sapa Lake - 30 min drive

Getting around

  • Lao Cai Train Station - 2 min drive

Restaurants

  • ‪Nhà Hàng Hồng Long - ‬2 min drive
  • ‪Tuấn Anh - Thắng Cố Ngựa - ‬20 min walk
  • ‪德克士 - ‬5 min walk
  • ‪BQ Fried Chicken - ‬2 min drive
  • ‪Nhà Hàng Chung Thủy - ‬13 min walk

About this property

Sapaly Lao Cai City Hotel

4-star hotel with 1 indoor pools, connected to a shopping center
Sapaly Lao Cai City Hotel offers its guests an indoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 10764 square feet (1000 square meters) and includes a conference center. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Sapaly Lao Cai City Hotel. An airport shuttle (available on request) and an area shuttle are available for a fee. Self parking and valet parking are free.

This 4-star Lao Cai hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 3 dining venues
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Karaoke
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Sapaly Lao Cai City Hotel offers 186 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. 32-inch plasma televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and hot stone massages.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: VND 130000 for adults and VND 90000 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Karaoke
  • Sauna
  • Shopping mall
  • Spa services
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Transfer shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch plasma TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory foam mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sapaly Lao Cai City Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 400000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 130000 for adults and VND 90000 for children
  • Rollaway bed fee: VND 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in.

We should mention

  • Pool access available from 6:30 PM to 9:30 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Hotel Lao Cai
Swiss-Belhotel Lao Cai
Sapaly Hotel Lao Cai
Sapaly Hotel
Sapaly Lao Cai
Sapaly
Sapaly Lao Cai City
Sapaly Hotel Lao Cai
Sapaly Lao Cai City Hotel Hotel
Sapaly Lao Cai City Hotel Lao Cai
Sapaly Lao Cai City Hotel Hotel Lao Cai

Sapaly Lao Cai City Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 5 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

mario

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great customer and plus clean rooms I enjoyed my stayed with my wife and many places to visit around the Sapaly Lao Cai city hotel I appreciate the manger and the staff talking with us with everything we need and accommodations I’m very impressed by the service and hospitality thank you again so much I appreciate for our visit in Lao Cai city and the hotel Sapaly
Stayed 3 nights in Feb 2024

6/10 Okay

Claus

Travelled with partner
Disliked: Property conditions & facilities
The hotel is outdated , a smell is in and around the floors . Breakfast not adequate. Location is good , close to Chinese border
Stayed 3 nights in Apr 2023

10/10 Excellent

HMM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location on river bank.
Very good to stay at. Picturesque location over seeing mountains and the China border.

6/10 Okay

John, Melbourne, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
One of several options in Lao Cai
Check in was "interesting". We were initially given a room that was already occupied! When we reported this we were given a key to another room that didn't work. On the third try we got lucky. Room was fine with choice of Wifi or cable internet. We chose cable for security because the wifi appeared to be completely unsecured. At breakfast there was a blaring TV competing with background music. I have drunk coffee in many parts of Vietnam but this place served the first cup of undrinkable coffee I have ever experienced in this country. It is possible to hike to Lao Cai station from this hotel, but we chose a taxi.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Sapaly
Our destination was Sa Pa. This hotel was far from there, on the foot hill near Chinese border. It takes an hour taxi ride every day to Sa Pa. There's no neighborhood restaurants or shopping around the hotel. There's no concierge service at all. Breakfast was good the 1st day, then deteriorated when they only served you eggs, toast and thick/bad coffee or sugary juice drink. Servers' English were very poor, could not understand much.

10/10 Excellent

single travelle, winchester UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in cenrr of the city
A relaxing base in this busy city. Went on to Sapa from here and other surrounding towns and villages.

8/10 Good

Robert, Bath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel 2 km from Lao Cai railway station
Very comfortable clean room with nice bathroom very good nights sleep after 11.5 hrs on the train from Hanoi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Yinjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell
Bra hotel til bra pris
Stayed 1 night in Jan 2019

6/10 Okay

Sang yong

Disliked: Room comfort
손님이 적다고 아무 인폼도없이 뷔페운영을 하지않아 식사하기가 불편했습니다.또한 방에 벌레가
Stayed 2 nights in Sep 2018

10/10 Excellent

naughty, 愛知県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
国境まで徒歩2分
喫煙者には有難い快適なホテルでした。 部屋は清潔でバスタブもありました。 部屋から中国の街が見えて夜になると夜景も楽しめます。 このホテルにはルームサービスのメニューが豊富でビザやパスタも注文出来て味も美味しく二品とドリンクを注文して500円くらいでした。 またラオカイへ行ったら絶対に泊まりたいと思います。
Stayed 2 nights in Aug 2018

6/10 Okay

hiroshi

Disliked: Property conditions & facilities
田舎だからね
ラオカイでは最高級クラスのホテル。だが建物の老朽化は否めない。朝食もクローズ間際に行ったからか補充もなく、スタッフもおしゃべりばかり。国境事務所が目の前てのが最大の売りかな。
Stayed 1 night in Jun 2018

10/10 Excellent

Paphitchaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

4/10 Poor

Hyukin, 서울

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
사팔리에서의 1박
4성급 호텔이랑 기대를 했지만 솔직히 그저 그랬음

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食は街の食堂で
2度目の宿泊でした。ドアマン、フロントの対応は申し分ない。部屋も清潔で良い。但し朝食のブッフェが無く、いくつかのメニューから選択するようになっている。味は並以下。中国人向けの味に変わったのか、友人のベトナム人夫婦にも不評だった。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
かなりオススメです
ラオカイではナンバーワンのホテルだと思います。 新しいので清潔ですし、アメニティも充実、スタッフのサービス、コストも満足のレベルです。 回りにお店は少ないですが、ホテルの食事は西洋料理もあり、ベトナム料理に飽きた場合に重宝するでしょう。