Basak stay.Your stay at this Basak hotel places you within 6 miles (10 km) of Magellan Monument and SM City Cebu. Also within 9 miles (15 km) are Fort San Pedro and Cebu Metropolitan Cathedral.
What's nearby
Mactan Doctors' Hospital - 1 min walk
Gaisano Grand Mall Mactan - 9 min walk
Mactan Town Center - 10 min walk
Jpark Island Waterpark - 5 min drive
Magellan Monument - 7 min drive
Getting around
Mactan - Cebu Intl. Airport (CEB) - 23 min drive
Restaurants
Giovanni Pizza - 11 min walk
Cafe Engelberg - 9 min walk
Rai Rai Ken - 8 min walk
Jollibee - 8 min walk
Chowking - 7 min walk
About this property
Hotel Europa
3-star hotel perfect for exploring Lapu-Lapu
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at Hotel Europa. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 3-star Lapu-Lapu hotel is smoke free.
1 building
16 guestrooms or units
3 levels
Built in 2009
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
BBQ grill(s)
Television in lobby
No smoking on site
Bar or lounge
Dining venue
Hotel Europa offers 16 air-conditioned accommodations with safes. Rooms open to balconies. 32-inch LCD televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.
Languages
English, Filipino, French
Property amenities
Family friendly
Refrigerator
Internet
Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)
Parking and transportation
Self parking on site (surcharge)
Limited onsite parking
24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Continental breakfast available for a fee daily 8:30 AM–noon: PHP 200 per person
1 restaurant
1 bar
Room service available
Room amenities
Entertainment
32-inch LCD TV
Cable channels
Bedroom
Air conditioning
Bathroom
Hair dryer (on request)
Private bathroom
Shower
Towels
Food and drink
Refrigerator
More
Safe
Policies
Check-in
Check-in time starts at 2 PM
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are welcome for a fee
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately PHP 200 per person
Airport shuttle fee: PHP 500 per vehicle
A pet fee will be charged
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Diners Club.
We should mention
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Basak Philippines
Europa Basak
Europa Basak Philippines
Europa Philippines
Hotel Europa Basak
Hotel Europa Basak Philippines
Hotel Europa Basak Philippines Cebu Island/Mactan Island
Hotel Europa Basak Philippines Lapu-Lapu
Europa Basak Philippines Lapu-Lapu
Hotel Europa Hotel
Hotel Europa Lapu-Lapu
Hotel Europa Hotel Lapu-Lapu
Hotel Europa Basak Philippines
Hotel Europa Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 15 out of 174 reviews" "
10 - Excellent
15
Rating 8 - Good. 46 out of 174 reviews" "
8 - Good
46
Rating 6 - Okay. 53 out of 174 reviews" "
6 - Okay
53
Rating 4 - Poor. 32 out of 174 reviews" "
4 - Poor
32
Rating 2 - Terrible. 28 out of 174 reviews" "
2 - Terrible
28
6.0/10
Cleanliness
6.6/10
Staff & service
4.0/10
Amenities
5.4/10
Property conditions & facilities
Reviews
4/10 Poor
Verified traveller
11 Mar 2020
Liked: Staff & service
Disliked: Property conditions & facilities
Only good thing was the welcome from the receptionist couldn't fault her even thou I had multiple issues with room
Verified traveller
Stayed 1 night in Mar 2020
6/10 Okay
Verified traveller
Travelled with partner
8 Feb 2020
We just stayed here a night between flights. Pretty basic and cheap.
It was very clean. Bath room was small. Had trouble with tv remote
John
Stayed 2 nights in Nov 2019
6/10 Okay
Verified traveller
Travelled with family
27 Aug 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good: Jennifer and her sister were very nice and helpful with everything we asked for. Room was clean.
Bad: The place needs lots of renovation. Towels were very worn out, so thin, that we could hardly dry ourselves. Other towel had holes. Pillow case had a big hole. Airconditioner was leaking water.
Very nice staff...always attentive to every need! My only gripe was that 50% of the time there wasn’t enough water in the tank to trip the shower heater on...so cold showers. Very close to a mall for shopping and eating and transportation. A very convenient place...I will stay again.
ALL the Workers are very cordial and helpful. The only gripe I have is that they don’t keep the water level high enough in the tank for showered. When the tank is low, the pressure is low, and it doesn’t trip the heater to turn on for a warm shower. In a week have had only 2 warm showers...the rest were cold....showering twice a day. Good location as is 200 yards from the mall and food/shopping/transportation.
My stay was great. The room was huge and clean. I was surpised not to find any toilet paper in the bathroom, but my time there was so short I didn't bother to ask.
The staff was very friendly. It is an older place, but well kept. The room was spacious and clean.
Joe
Stayed 2 nights in Apr 2018
4/10 Poor
Leonardo
17 Apr 2018
Liked: Staff & service
Disliked: Cleanliness
Not worth it, even for proximity to airport
Its about 30mins to airport on a good day because of traffic and lots of lical bbq and food establishments walking distance.
Place had really dirty floors, don’t walk barefoot. Outdated decor, noisy if neighbours are not careful, moldy sheets required a change and possible bed bugs gave wife multiple bites.
the hotel smells as you enter, they attempted to blame it on recent smokers but it was the smell of musty unkempt surfaces. I booked a family room yet was surprised that it is no different from a standard room except they crammed in a bunk bed set. what good can be said about the place. the paint color was pleasing, tv worked. other than that I think you can find much better alternatives. this place is not in the business of servicing customers.
Hotel is ok,if you are too fuzzy with cleanliness then don't stay in this hotel. Staffs are ok they are accommodating. WIFI is available thanks goodness, No elevator, shower is not functioning well, light switch is dangerously near the shower that it gets wet when you take a shower.Single lock door and unfortunately not very secure, tried opening it with a card inserted through the door gap and it opens No phone inside the room no emergency numbers displayed anywhere, very noisy outside you can hear a lot of noise when new guest arrives in the middle of the night.Location is nice its near Gaisano grand mall a few minutes walk.
odilio
Stayed 6 nights in Aug 2017
6/10 Okay
Verified traveller
8 Aug 2017
Liked: Staff & service
Disliked: Property conditions & facilities
Rated a bit higher that it is
In terms of local standards this maybe an OK hotel in terms of USA standards it is rated too high and also is a bit high priced like most local hotels that know travelers will likely over pay
Fridge in room unplugged but no outlet to plug in?.....staff very friendly and helpful. A mall within walking distance but the was half on the road with high volume of traffic. Although close to the airport as the crow flies, long drive all the way around the airport to get there..No restaurant and nearest place to eat is the dangerous walk to the mall area or by trike...I will not stay there again.