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Pacific Cebu Resort Mactan powered by Cocotel

3.5 star property
3.5-star beachfront resort with 2 outdoor pools

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your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Pacific Cebu Resort Mactan powered by Cocotel

2 outdoor pools, free cabanas, pool umbrellas
Exterior
Deluxe Garden View Room
Restaurant
Outdoor wedding area

Reviews

6.8 out of 10

Popular amenities

    • BarBar
    • On private beachOn private beach
    • GymGym
    • PoolPool
    • Breakfast availableBreakfast available
    • LaundryLaundry

Explore the area

Map
Barangay Subabasbas, Mactan Island, Lapu-Lapu, Cebu, 6015
    Mactan Doctors' Hospital
    5 min drive
    Gaisano Grand Mall Mactan
    6 min drive
    Jpark Island Waterpark
    7 min drive
    Cebu (CEB-Mactan - Cebu Intl.)
    38 min drive

Room options

Basic Room

  • 32 sq m
  • Sleeps 6
  • 1 Twin Bunk Bed

View all photos for Villa, Garden View

Villa, Garden View

Villa, Garden View

  • 53 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Garden View Room

Deluxe Garden View Room

Deluxe Garden View Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 57 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for SPA Villa

SPA Villa

SPA Villa

  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view
Cebu White Sands Resort and Spa
Pool
Hot tub
Breakfast included
Spa
4.0 out of 5, Very good, (658)
The price is CA $127
per night
CA $143 total
includes taxes & fees
1 Oct - 2 Oct
Cebu White Sands Resort and Spa

About the area

Lapu-Lapu

On the beach.Your stay at this Suba Basbas resort places you within 3 miles (5 km) of Gaisano Grand Mall Mactan and Mactan Doctors' Hospital. Jpark Island Waterpark and Mactan Town Center are also within 6 miles (10 km).
View more Resorts in Lapu-LapuOpens in a new window

What's nearby

  • Mactan Doctors' Hospital - 5 min drive
  • Gaisano Grand Mall Mactan - 6 min drive
  • Mactan Town Center - 7 min drive
  • Jpark Island Waterpark - 7 min drive
  • Magellan Monument - 12 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 38 min drive

Restaurants

  • ‪Lala Land Cafe - ‬8 min drive
  • ‪The Avery19 Bistro - ‬7 min drive
  • ‪Cafe Engelberg - ‬6 min drive
  • ‪Salt & Sky Roof Bar - ‬6 min drive
  • ‪Earth Restaurant - ‬6 min drive

About this property

Pacific Cebu Resort Mactan powered by Cocotel

3.5-star beachfront resort with 2 outdoor pools
Simply step outside to unwind on the resort's beach. Bring your whole family to Pacific Cebu Resort Mactan powered by Cocotel for summer fun including 2 outdoor swimming pools, a complimentary children's club, and a children's pool.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a fitness center, and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Lapu-Lapu resort.

  • 135 guestrooms or units
  • Meeting rooms
  • Built in 1992
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Pacific Cebu Resort Mactan powered by Cocotel offers 135 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Housekeeping is provided on request.

Languages

English, Filipino, Japanese

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: PHP 600 for adults and PHP 600 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness center
  • Kayaking
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Scuba diving
  • Snorkeling
  • Tennis

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1800 per night.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 2000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately PHP 600 for adults and PHP 600 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way)
  • Rollaway bed fee: PHP 1800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: GCash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash, mobile payments, and GCash.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cebu Pacific Inc
Cebu Pacific Resort
Pacific Cebu International Inc
Pacific Cebu International Inc Lapu Lapu
Pacific Cebu International Resort
Pacific Cebu Resort
Pacific Cebu Resort International
Pacific Cebu Resort International Inc
Pacific Cebu Resort International Inc Lapu Lapu
Pacific Resort Cebu
Pacific Cebu Resort Lapu Lapu
Pacific Cebu Lapu Lapu
Pacific Cebu Lapu-Lapu
Pacific Cebu Resort
Pacific Cebu Resort Mactan powered by Cocotel Resort
Pacific Cebu Resort Mactan powered by Cocotel Lapu-Lapu
Pacific Cebu Resort Mactan powered by Cocotel Resort Lapu-Lapu

Pacific Cebu Resort Mactan powered by Cocotel Reviews

Reviews

6.8
Rating 10 - Excellent. 93 out of 546 reviews" "
Rating 8 - Good. 200 out of 546 reviews" "
Rating 6 - Okay. 133 out of 546 reviews" "
Rating 4 - Poor. 71 out of 546 reviews" "
Rating 2 - Terrible. 49 out of 546 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Apr 2024

2/10 Terrible

Christopher E

Stayed 1 night in Mar 2024

4/10 Poor

Fern

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The best restaurant and waiter/waitress are so polite clean and good customer service
Stayed 2 nights in Sep 2023

8/10 Good

David

Liked: Room comfort
Disliked: Property conditions & facilities
A property with potential
Our stay didn’t start well. We tried to contact the resort to say we would be checking in late, but no one answered at the number listed on Hotels.com. A Filipino friend was able to contact them through Facebook messenger. We learned they had no record of our reservation. I used the chat feature on Hotels.com app to find out what we should do. They were also unable to contact the property. I then spoke to the reservation support person who gave us some options. One was to pay the price of the reservation and they would book another place. I didn’t like this option because we couldn’t check the possible places because I only had my phone and I was busy chatting with the online support. We decided to go to the resort and see what we could work out. We were able to get the room we had booked at the price we wanted. The resort is understaffed, but the staff they do have is friendly and helpful. The place looks like it is still trying to recover from a major typhoon from a few years ago. Our first room was deluxe garden view. There were a few problems: no towels, tv remote didn’t work, the bathtub wouldn’t hold water because of a bad stopper, the bulb on the veranda was burnt out. We called the front desk and things were fixed quickly. The next day we moved to an ocean view room. It was much nicer and it turned out to be a free upgrade. The infinity pool is very nice. This could be a very good resort if the company has the resources to get everything fixed.
Stayed 2 nights in Aug 2023

2/10 Terrible

JERALYN

Disliked: Cleanliness, staff & service, property conditions & facilities
The property needs better customer service. I booked for my daughter who is currently on her summer vacation. She was with her cousins, so we booked additional rooms because the resort refused them to walk around or even check out the place. Even if they walk to the side of the swimming pool, someone will follow them and bring a piece of paper to try to collect payments. The resort collected other fees upon checkout, saying it was for an upgrade. Please stay away from this resort. They're ripped off. The resort itself is terrible—tiny swimming pool and bugs all over.

4/10 Poor

Harmilieza

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We chose family suite, the couch soo dirty, there' a terrace but wont provide tables and chairs if u want room service..i've stayed here before no improvement sa room, locks and the breakfast food, what happened, no longer buffet?!!..ok lang ala carte but longganisa of jollibbee is much yummier than what they served...never ever will i come.back to that resort!!!
Stayed 1 night in Apr 2023

4/10 Poor

Maricel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities

10/10 Excellent

Jondee, Gatineau

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely go back
Stayed 1 night in Jun 2022

10/10 Excellent

Jondee, Gatineau

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely go back
Stayed 1 night in Jun 2022

2/10 Terrible

Mary Anne

Travelled with family and small children
May we request for rebooking of our schedule. When we arrived at the resort on December 20, 2021 at 11pm due to 3x delayed of air flight it is not operational. The resort has no prior notice or advise that they were not operating due to typhhon affected. Hoping that Expedia could help us to rebook our schedule since it was not use and it is paid already.
Stayed 3 nights in Dec 2021

8/10 Good

Peter Van

Liked: Cleanliness, staff & service
Just OKAY
I am very satisfied with how friendly and courteous the staff members are but I am not happy with the room condition. The air conditioning was so bad. I did ask for electric fan but they do not have any and ended up not having a good night sleep. The bathroom drain are clogged too causing the water to flood the floor and bathtub. Food was great, simple yet tasty.
Stayed 1 night in Aug 2020

2/10 Terrible

Janet

Stayed 4 nights in Mar 2020

2/10 Terrible

Dennis Jr

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It can be improved!
The surroundings is very dirty and untidy. The bed linens and towels looks very old and dirty. Breakfast choices in the buffet must be improved including hygiene. Staff must be trained in terms of customer service and attention to details.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

2/10 Terrible

Arnel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all I have 2 room for three days, I was so disappointed for what I paid, my reservation was in each room one double , and one twin, which what I paid online, when I checked in was given me two twin, of course I did complain to receptionist, and she said no available room, to be given to me, this is a big mistake, every day I ask for towel hand towels coffee some creamers some towels are brown colors already means too old, that’s why I ask again sometimes, Room service are very poor, this all my experience on this hotel,
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STEER AWAY FROM THIS RESORT
BEWARE AND BE CAREFUL WITH THIS RESORT FOR CHARGING ITEMS YOU DID NOT CONSUME. I AM A DISGRUNTLED CUSTOMER. IT STARTED WITH WAITING FOR OVER 2 HOURS FOR OUR ROOM TO BE AVAILABLE. NEXT DAY WHEN CHECKING OUT THEY CHARGED US FOR A BOTTLED WATER WE NEVER TOOK AND WHEN WAITING FOR THEM TO SORT OUT, I DECIDED TO PAY IT AS WE STILL HAVE A LONG TRIP AHEAD OF US UNTIL THE WOMAN SAID WE BETTER JUST PAY FOR IT. THIS MADE ME MAD THAT I REFUSE TO PAY INSTEAD. A GOOD MAN AT RECEPTION, WHO SERVED US THE DAY BEFORE, ADVISED THE WOMAN AT RECEPTION TO DISREGARD THE CHARGE. THERE ARE A LOT OF GOOD ACCOMMODATIONS IN THE AFEA. STAY AWAY FROM THIS RESORT 😡😡😡
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Below average
Hotel was not exactly what was represented in the pictures online. Rooms were dated, dusty, and had unprofessional looking ad-on lighting installed. The “beach” was terrible. The water was laden with seaweed and not swim able. The staff were friendly and accommodating. If not for them, the hotel would have been a bust.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2019

6/10 Okay

gregory

Liked: Cleanliness
Disliked: Staff & service
Okay but not great
Room we stayed in was dated however hotel in general was nice, staff also didn't apply happy hour when we used the bar and we had to ask them to do this
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Eating out side, not good parking, hard to find, small beach
Stayed 2 nights in Oct 2019

2/10 Terrible

Dan, Minnesota

Disliked: Cleanliness, property conditions & facilities
Terrible service. Charge for everything. Far from anywhere. Very dirty room
Stayed 3 nights in Nov 2019

6/10 Okay

Alfonso A

Travelled with family
Good trip
It was good
Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They charge 900php for an airport transfer when a cab or any other transportation is half that price. 50% of your food order from outside the resort so you’re forced to eat their overpriced bad restaurant food (club sandwich hard meat, pizza with cardboard dough, fettuccine with 4 little shrimp, adobo fried rice with adobo on a teeny tiny sauce dish to mix to the fried rice, etc!). Breakfast was free for 2 so our son (our 3rd confirmed companion) was 600php with basically last night’s leftover meat dishes and powdered drinks! Not to mention the loud music and groups all over that they host activities for. Was not relaxing at all. The beach area had so much washed up trashed on the side during low tide, specially on the concrete walkway out to the ocean (yuck it stunk!). That concrete walkway is also not complete done and breaking apart towards the end with metal wires. The pool on their main photo is not accessible to just anyone but only to guest who booked that building behind it. The cabana cushions, pillows, and towels were dirty and dinghy. Oh and not to mention the snake at the walkway to our room! Only great thing about the place are the friendly staff. Playing off as a 4 star resort with 4 star resort prices for a 2 star hotel!!!
Stayed 2 nights in Aug 2019

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are very tired
The beaches and restaurant were reasonably good. Staff were good. The rooms are clean but really tired and could do with a lick of paint. We stayed on 2 different occasions during our hilidays, first stayed in 2 double rooms, 2nd stayed in a family suite and could see a lot of paint coming off on furniture. For the price we paid per room, it was not up to standard. Then we requested if we could check out 3 hours later due to our late flight back, they could not accommodate us in the same room so they had to rebook us in a different smaller room and we had to pay full price for this. Very disappointing. Their security was very good and restaurant staff were excellent. the infinity pool highly recommended.
Stayed 3 nights in Jul 2019