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Family Garden Inn & Suites

2.0 star property
Family-friendly stay near Mall Del Norte

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Family Garden Inn & Suites

Terrace/patio
Front of property
Deluxe Room, 2 Queen Beds
Free daily continental breakfast
Blackout drapes, soundproofing, rollaway beds, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
5830 San Bernardo Ave, Laredo, TX, 78041
  • Mall Del Norte
    13 min walk
  • Imaginarium of South Texas
    15 min walk
  • Laredo Little Theatre
    5 min drive
  • Laredo, TX (LRD-Laredo Intl.)
    16 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Blackout drapes, soundproofing, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Blackout drapes, soundproofing, rollaway beds, free WiFi

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for ADA 2 Queen Beds Garden

Blackout drapes, soundproofing, rollaway beds, free WiFi

ADA 2 Queen Beds Garden

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

La Quinta Inn by Wyndham Laredo I-35

Pool
Breakfast included
Pet-friendly
Parking included
3.6 out of 5, Good, (2512)
The price is CA $137
per night
CA $156 total
includes taxes & fees
7 Jan - 8 Jan
La Quinta Inn by Wyndham Laredo I-35

About the area

Laredo

City center stay.Within a 15-minute walk of the motel, you'll find Mall Del Norte and Rio Grande. Also, Laredo Medical Center is within 3 miles (5 km) and Juarez-Lincoln International Bridge is within 6 miles (10 km).
View more Motels in LaredoOpens in a new window

What's nearby

  • Mall Del Norte - 13 min walk
  • Laredo Medical Center - 5 min drive
  • The Outlet Shoppes at Laredo - 5 min drive
  • Sames Auto Arena - 9 min drive
  • Texas A&M International University - 11 min drive

Getting around

  • Laredo, TX (LRD-Laredo Intl.) - 16 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪Main Event Laredo - ‬14 min walk
  • ‪Olive Garden - ‬13 min walk

About this property

Family Garden Inn & Suites

Family-friendly stay near Mall Del Norte
Family Garden Inn & Suites offers its guests an outdoor pool and a children's pool. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi and wired Internet.

A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Family Garden Inn & Suites. An area shuttle within 10 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available.

Smoking is allowed in designated areas at this Laredo motel.

  • 165 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Smoking in designated areas
Family Garden Inn & Suites offers 165 air-conditioned accommodations with blackout drapes/curtains. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Laredo motel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free 24-hour roundtrip airport shuttle
  • Free area shuttle up to 10 mi

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Free reception
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathtub
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Microwave
  • Refrigerator

More

  • Free local calls
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from November 19 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the motel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Family Garden Hotel Laredo
Family Garden Inn
Family Garden Inn Laredo
Family Garden Laredo
Family Garden
Family Garden & Suites Laredo
Family Garden Inn & Suites Motel
Family Garden Inn & Suites Laredo
Family Garden Inn & Suites Motel Laredo

Family Garden Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1016 reviews" "
Rating 8 - Good. 270 out of 1016 reviews" "
Rating 6 - Okay. 98 out of 1016 reviews" "
Rating 4 - Poor. 66 out of 1016 reviews" "
Rating 2 - Terrible. 46 out of 1016 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Stayed 1 night in Sep 2024

8/10 Good

Florencia

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The tv wasn't working
Stayed 1 night in Sep 2024

4/10 Poor

Christopher Michael

Travelled with family
Disliked: Cleanliness, amenities
This was a highly rated place to stay, and those that gave it that high rating are WRONG. It was a place to lay our head, but not a comfortable, clean or modern at all. There is no WiFi, and our cellular data barely worked at the hotel. The free breakfast was waffles, cereal and some bananas. The tv in the breakfast room was on LOUD and the employee in there was watching videos on her phone even louder. It was an awkward situation. Our tv didn’t have a remote, I went and asked and she said someone would bring one right over…. never did. We got new towels one day, and never did they make beds or clean up. The area is a pit, the property is bad and the entire experience was not good. Next time we will sleep in the car.
Stayed 3 nights in Sep 2024

2/10 Terrible

Celestra

Stayed 1 night in Sep 2024

10/10 Excellent

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Erick

Liked: Staff & service
Bien pero la cama algo ruidosa
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Business traveller, Travelled with partner
Liked: Amenities
Convinent
Stayed 1 night in Aug 2024

10/10 Excellent

Aglae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Sandra

Stayed 2 nights in Aug 2024

2/10 Terrible

Víctor Manuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Ins this second visit, assigned room was very bad. It was at the farest corner of Hotel facilities, at oldest and dirty area. Several spiders and spider net at entry and some spiders inside the room. Smell was not good inside the room and space was very small even I contracted a big room. Not happy this time.
Stayed 1 night in Aug 2024

8/10 Good

Nothanael, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acceptable place to spend a nigth Nice to have free snacks in the afternoon Limited breakfast
Stayed 1 night in Aug 2024

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen trato y servicio
Stayed 1 night in Aug 2024

2/10 Terrible

Francisco

Travelled with family
Disliked: Property conditions & facilities
Insecure,Dark, Creepy like a dark alley.
It was so bad, that I did not stay... It was really really bad. When I approach the front desk, the lady was nice and welcoming, she immediately gave me the room number key card, so it was quite fast. She gave the 161 room number.  So when I drive to the closest place that I can access the aisle that can take me to the room, which by the way, was not near and there were several steps to reach the room. Also just to mention it, there is no cart or anything to help you carry on your luggage to your room, no ramps either, so a cart is out of the picture. When I presented the key card in the door lock, it unlocked and when I pushed the door I could not get in the room because there was a couple of persons already in the room, the guy ask me what room do I have and I told him 161, and he said, well I had room 162,  but my key card did not open 162, so I tried 161 and it did open... so as you can imagine that is an unacceptable situation, how can you stay in a room with such a security mistake. So, when I got back to the front desk the lady said, seemed surprised, but her solution was "well I can give you 162"... I could not believe it.  When I asked her for a different room in a different building, she said that I had to pay more. Even though I gave them opportunity to fix the situation .. she did not simpatice with the real security breach they have.  Also the hotel is very very dark, feels and look creepy. I am confident that hotels.com will help me with this matter.
Stayed 1 night in Aug 2024

10/10 Excellent

Julio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

6/10 Okay

Sonia

Business traveller, Travelled with partner
Property was ok but the need new toilets the toilets are really old and dirty and hardly flush , the are kind of clogged
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen Beatriz

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roxxsann

Stayed 2 nights in Jul 2024

10/10 Excellent

Beatriz

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
I wouldn't recommend it,,unless you're just passing
Cleanliness in the(2) room was average.The grouds was not as shown on the photos,,the so call balcony or deck needed much attention n maintenence. In the room there's no drressers,,or hooks in the bathroom to hang the towels. The breakfast room was in back of the Motels parking and it was plain waffles or pancakes,coffee, ceral y bananas or apples. The first room we were assigned the toilet flooded n the vanity sink The location is close to restaurants n the highway. I guess you get what you pay for.
This are the decks/balcony
The grounds of the Inn And Suites
Stayed 3 nights in Jul 2024

6/10 Okay

Diego

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Amin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Orlando

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Roxxsann

Stayed 2 nights in Jul 2024