SureStay Hotel by Best Western Laredo

2.5 star property
Laredo guestrooms with comfy beds

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Laredo

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Lobby
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Lobby
Outdoor pool, open 11:00 AM to 10:00 PM, sun loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
4820 San Bernardo Ave., Laredo, TX, 78041
  • Imaginarium of South Texas
    10 min walk
  • Mall Del Norte
    10 min walk
  • Laredo Little Theatre
    5 min drive
  • Laredo, TX (LRD-Laredo Intl.)
    13 min drive

Room options

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Laredo

In shopping district.You'll find Imaginarium of South Texas and Mall Del Norte within a 15-minute walk of this Laredo hotel. Rio Grande and Laredo Little Theatre are also within 3 miles (5 km).

What's nearby

  • Imaginarium of South Texas - 10 min walk
  • Mall Del Norte - 10 min walk
  • Laredo Medical Center - 4 min drive
  • The Outlet Shoppes at Laredo - 5 min drive
  • Sames Auto Arena - 9 min drive

Getting around

  • Laredo, TX (LRD-Laredo Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Whataburger - ‬1 min walk
  • ‪Main Event Laredo - ‬15 min walk
  • ‪Olive Garden - ‬17 min walk
  • ‪Starbucks - ‬15 min walk

About this property

SureStay Hotel by Best Western Laredo

Laredo guestrooms with comfy beds
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are free. An outdoor pool, a vending machine, and multilingual staff are also featured at SureStay Hotel by Best Western Laredo. Free self parking is available. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Laredo hotel.

  • 72 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Smoking in designated areas
  • Microwave in a common area
SureStay Hotel by Best Western Laredo offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Laredo hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 6:30 AM - midnight
  • Airport shuttle at scheduled times, on request
  • Free area shuttle up to 5 miles
  • Free bus station shuttle
  • Free shopping center shuttle

Food and drink

  • Free breakfast available

Things to do

  • Access to nearby outdoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • In-room accessibility
  • Low-height door lock
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 11:00 AM to 10:00 PM.

Property is also known as

Paradise Inn Laredo
SureStay Hotel Best Western Laredo
SureStay Best Western Laredo
Surestay By Best Laredo Laredo
SureStay Hotel by Best Western Laredo Hotel
SureStay Hotel by Best Western Laredo Laredo
SureStay Hotel by Best Western Laredo Hotel Laredo

SureStay Hotel by Best Western Laredo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 107 out of 275 reviews" "
Rating 8 - Good. 88 out of 275 reviews" "
Rating 6 - Okay. 36 out of 275 reviews" "
Rating 4 - Poor. 20 out of 275 reviews" "
Rating 2 - Terrible. 24 out of 275 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2024

10/10 Excellent

magdiel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No Cold water, No Internet, and nobody to try to fix the problems.
Stayed 1 night in Aug 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Ashley

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Silvia Paola

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2024

8/10 Good

Samir

Stayed 1 night in Jul 2024

6/10 Okay

Antonio

Stayed 7 nights in Jul 2024

6/10 Okay

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Liked: Amenities, property conditions & facilities
Good overall
Stayed 1 night in Jul 2024

10/10 Excellent

Albert

Stayed 2 nights in Jul 2024

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Monty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jose, Santa Clara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No water bottle in the room. WiFi was off and on.
Stayed 1 night in Jul 2024

6/10 Okay

Cindy

Liked: Staff & service, amenities, property conditions & facilities
Needs some update on tv
Stayed 1 night in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive and helpful.
Stayed 15 nights in Jun 2024

8/10 Good

Phyllis

Stayed 3 nights in Jun 2024

8/10 Good

Jose

Stayed 1 night in Jun 2024

6/10 Okay

Erika

Travelled with family and small children, Business traveller
Liked: Staff & service, property conditions & facilities
Sheets were wet at the time of our stay.
Stayed 1 night in May 2024

10/10 Excellent

crystal, Oglethorpe

Stayed 1 night in Jun 2024

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Phyllis

Stayed 1 night in May 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is certainly much nicer than it was 4 years ago. It seems to get better every year. I stay here often and currently have no plans to stay anywhere else when in Laredo.
Stayed 3 nights in Mar 2024