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DoubleTree by Hilton Hotel Santiago - Vitacura

4.0 star property
4-star hotel near Costanera Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Santiago - Vitacura

Terrace/patio
Lobby
Deluxe Room, 1 King Bed
Exterior
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Avenida Vitacura 2727, Las Condes, Santiago, 7550690
  • Costanera Center
    4 min walk
  • Apoquindo
    5 min walk
  • Gran Torre Santiago
    6 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    27 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

DoubleTree by Hilton Santiago Kennedy

Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (627)
The price is CA $184
per night
CA $184 total
6 Dec - 7 Dec
DoubleTree by Hilton Santiago Kennedy

About the area

Santiago

City center retreat .Within a 10-minute walk of this Las Condes hotel, you'll find Costanera Center and Apoquindo. Gran Torre Santiago and Peru Plaza are also within half a mile (1 km).

What's nearby

  • Costanera Center - 4 min walk - 0.3 km
  • Gran Torre Santiago - 6 min walk - 0.6 km
  • Clínica Indisa - 4 min drive - 2.3 km
  • Parque Arauco Mall - 5 min drive - 4.0 km
  • San Cristobal Hill - 12 min drive - 6.4 km

Getting around

  • Tobalaba Station - 5 min walk
  • Parque Almagro Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 27 min drive

Restaurants

  • ‪Signore - ‬2 min walk
  • ‪Café Between - ‬1 min walk
  • ‪QB - Quotidien Bistro - ‬1 min walk
  • ‪Wendy’s - ‬2 min walk
  • ‪Sack - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Santiago - Vitacura

4-star hotel near Costanera Center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, a terrace, and multilingual staff are also featured at DoubleTree by Hilton Hotel Santiago - Vitacura. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Santiago hotel is smoke free.

  • 267 guestrooms or units
  • 18 levels
  • Meeting rooms
  • Built in 2015
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Santiago - Vitacura offers 267 accommodations with laptop-compatible safes and safes. Televisions come with cable channels.

Bathrooms include bathrobes and hair dryers. This Santiago hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11 AM on weekends: CLP 20000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-cm TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CLP 75000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 20000 per person
  • Airport shuttle fee: CLP 30000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CLP 30000 (one-way)
  • Late check-out fee: CLP 75000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Santiago Vitacura
Doubletree Hilton Vitacura
Doubletree Hilton Vitacura Hotel
Doubletree Hilton Vitacura Hotel Santiago
Doubletree Hilton Santiago Vitacura Hotel
DoubleTree Hilton Hotel Santiago Vitacura
DoubleTree Hilton Hotel Vitacura
Doubletree by Hilton Santiago Vitacura
DoubleTree by Hilton Hotel Santiago - Vitacura Hotel
DoubleTree by Hilton Hotel Santiago - Vitacura Santiago
DoubleTree by Hilton Hotel Santiago - Vitacura Hotel Santiago

DoubleTree by Hilton Hotel Santiago - Vitacura Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 666 out of 909 reviews" "
Rating 8 - Good. 170 out of 909 reviews" "
Rating 6 - Okay. 43 out of 909 reviews" "
Rating 4 - Poor. 17 out of 909 reviews" "
Rating 2 - Terrible. 13 out of 909 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms are standard but clean and spacious
Stayed 5 nights in Jul 2024

10/10 Excellent

Jonathan Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, Food was ok
Stayed 1 night in Aug 2024

2/10 Terrible

ANDREW

Travelled with family
Disliked: Amenities
Staff is not helpful when you left something behind. I’ve booked a room from 7/22/22 - 7/26/24. I’ve checked out on 7/26/24 and leaved behind in room an Apple Airtag. GPS shows that it is at Doubletree by Hilton Santiago - Vitacura. I’ve called them and they said they would check it out and let me know by email. So far up today 8/9/24 still no news from them and GPS slows my Apple Airtag still in their Hotel. Very frustrated.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marco, TUCSON

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast; clean and quiet rooms; attentiveness
Stayed 5 nights in Jul 2024

10/10 Excellent

Marhabo

Stayed 2 nights in Jul 2024

8/10 Good

Kiia

Liked: Cleanliness
Clean room, fair location, excellent cleaning and a decent breakfast. However, much of the staff had a very unhelpful attitude towards solving issues. Perhaps this is a cultural difference but the time it took for anyone to attend to any issues and for room service to deliver items was ridiculously long. This wouldn’t have been an issue had they said upfront that it will take two hours for ice or almost three hours for someone to come and look at a leaky toilet, but the staff would always say on the phone “yes of course right away”. This was very unhelpful and frustrating. However, I do want to give a special shout-out to a male staff member (whose name I unfortunately cannot remember but perhaps he was the manager on duty for that shift?) working the evening shift (until 10pm) Thursday July 18 who was very helpful and did his utmost to ensure that I had a semi-enjoyable end of the stay despite the toilet breaking and me needing to change a room for the last night. There was also a younger gentleman working at the door on morning of the 19th of July who was very helpful and kind. These two were the best people in terms of customer service at the hotel. Overall, decent hotel, much better value for money than some others in the area but there are many members of staff whose attitude leaves much to be desired.
Stayed 8 nights in Jul 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Heather Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The atmosphere was relaxing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria Cecilia

Stayed 4 nights in Jun 2024

10/10 Excellent

VERONICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totalmente recomendable
Todo impecable, excelente atención y predisposición. Mención especial para Rodrigo, súper servicial y muy amable.Todo mil puntos. Excelente ubicación, colchones y almohadas comodísimas. Un 10 los artículos de cortesía, el agua y los cafés. Totalmente recomendable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding view of the snow capped Andes from our sixteenth floor window.
Stayed 4 nights in Jun 2024

10/10 Excellent

Phokion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for the price, comfortable room, staff friendly and willing to help.
Stayed 4 nights in Jun 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location to walk by
Stayed 1 night in Jun 2024

4/10 Poor

R

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Nice hotel, good location. But far from perfect!
Enquired about earlier check in prior to arrival and told it’s possible if available, but didn’t expect to be charged an additional £69 on checkout! Further to this when I got to the room the door lock didn’t work and it took a maintenance engineer an hour to fix, so my early check in wasn’t relaxing at all!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in May 2024

2/10 Terrible

Liliana

Stayed 1 night in May 2024

6/10 Okay

Erich

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing service, very good food. Well located.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Libardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!!
Service was excellent and site is very clean and pleasant 👏👏👏👏👏
Stayed 5 nights in Apr 2024

10/10 Excellent

Thiago Nunes de Mello

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast and food. The bar is also nice. Room in a good condition, but could be more quiet. Internet is ok and no issues to work from the hotel.
Stayed 7 nights in Apr 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 7 nights in Mar 2024

10/10 Excellent

PETER G

Great Hotel right in the middle of the business district. Plenty of restaurants to choose from.
Stayed 4 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Great location near the Costanera Centre
The Double Tree staff are reasonably nice and professional. I arrived unusually early and for a 5 day stay and they allowed me to check in early. Without an extra charge. However a few problems emerged over the course of time. Which led me to believe that the focus of the hotel is now on outside events and customers. One example is that all of a sudden at lunch time a giant crowd descended on the hotel from the business district. It took 5 minutes for the soup to arrive but after waiting another 45 minutes for my chicken caesar salad i had to cancel the order and leave. As a bus tour was coming to pick me up! Another example is that the printer in the business centre as not hooked up properly. And i had to send the print job to the front desk. Not a big deal but made me wonder. That said the hotel is clean and conveniently located. Prices are reasonable too.
Stayed 5 nights in Mar 2024