Alfredo L. Jones 40, Las Palmas de Gran Canaria, Gran Canaria, 35008
Las Canteras Beach
1 min walk
Santa Catalina Park
4 min walk
Port of Las Palmas
7 min drive
Las Palmas (LPA-Gran Canaria)
37 min drive
Room options
View all photos for Standard Double Room (Spa access included)
Standard Double Room (Spa access included)
30 sq m
City view
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Junior Suite (Spa access included)
Junior Suite (Spa access included)
60 sq m
City view
Sleeps 2
2 Twin Beds
View all photos for Standard Double Room, Ocean View (Spa access included)
Standard Double Room, Ocean View (Spa access included)
30 sq m
Ocean view
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Junior Suite (Spa access included. 3 Adults)
Junior Suite (Spa access included. 3 Adults)
60 sq m
City view
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed
View all photos for Suite, Sea View (Spa access included)
Suite, Sea View (Spa access included)
75 sq m
Sea view
Sleeps 2
1 Double Bed
View all photos for Single Room, Sea View (Spa access included)
Single Room, Sea View (Spa access included)
23 sq m
Sea view
Sleeps 1
1 Twin Bed
View all photos for Standard Single Room (Spa access included)
Standard Single Room (Spa access included)
19 sq m
City view
Sleeps 1
1 Twin Bed
About the area
Las Palmas de Gran Canaria
Beachside getaway.Within a 5-minute walk of this well-placed hotel, you'll find Las Canteras Beach and Santa Catalina Park. El Muelle Shopping Center and Ciencia y la Tecnologia Museum are also within half a mile (1 km).
What's nearby
Las Canteras Beach - 1 min walk - 0.1 km
Santa Catalina Park - 4 min walk - 0.4 km
El Muelle Shopping Center - 7 min walk - 0.7 km
Mesa y Lopez Avenue - 9 min walk - 0.8 km
Port of Las Palmas - 7 min drive - 3.7 km
Getting around
Gran Canaria Airport (LPA) - 37 min drive
Restaurants
Paparazzi - 1 min walk
O Sole Mío - 2 min walk
Starbucks - 4 min walk
Dulces de Portugal - 3 min walk
Café Regina - 2 min walk
About this property
Bull Reina Isabel & Spa
4-star beachfront hotel near Las Canteras Beach
Bull Reina Isabel & Spa offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.
Event space at this hotel measures 9386 square feet (872 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the eco-certified Bull Reina Isabel & Spa. Free self parking is available.
225 guestrooms or units
9 levels
2 dining venues
2 bars or lounges
2 coffee shops
9386 sq ft of conference space
872 sq m of conference space
Built in 1964
Deli
Terrace on the roof
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Wedding services available
Computer for guest use
Bellhop
Elevator
Bar by the pool
Bull Reina Isabel & Spa offers 225 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
Room amenities
Entertainment
Flat-screen TV with digital channels
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Food and drink
24-hour room service
Free bottled water
Minibar
Refrigerator
Restaurant dining guides
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Hotel Reina Isabel Las Palmas De Gran Canaria
Reina Isabel Las Palmas De Gran Canaria
Bull Reina Isabel & Spa Hotel
Bull Reina Isabel & Spa Las Palmas de Gran Canaria
Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria
Bull Reina Isabel & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This property was amazing! The location to the malacon was exceptional. The entire resort exceeded my wildest expectations. The breakfast buffet is unbelievable! The spa—gym-rooftop pool-& beach chairs are all excellent. Cannot recommend this property more! I would stay here again in a heartbeat!!! Loved the hotel & loved Las Palmas!
Courteous staff, but the facilities are showing their age
Ernest
Stayed 4 nights in Aug 2024
8/10 Good
Diane
Travelled with partner
13 Aug 2024
Liked: Cleanliness, staff & service, amenities
Staff were friendly, pool area was nice, food options were good.
The lifts were not very reliable and the pool was closed on our last day without any notice. It was a shame there was limited lunch options at the hotel, but there were plenty of other options around. No lounge area at the hotel apart from the large foyer but not very practical for sitting with people.
The outside pool was in full repairs, which was disappointing.
Spa was lovely.
Staff at spa, hotel reception (especially Helmant), & dining areas were all lovely.
La cama súper incómoda. Estaba hundida en el medio. Reclame pero no me resolvieron hasta la 3ra noche y fueron 5 noches. El spa, chulísimo. Localización excelente.
The staff were all friendly and helpful from arrival to departure, with the exception of the Marinas bar, which is a franchise. The room (suite) was OK, but daily cleaning less thorough than might be expected (glasses and cups not washed). The curtains were good at light blocking but extremely noisy to operate. We were on 6th floor so relied on lifts which were swift, but one was unreliable in direction or refused to move occasionally. Breakfast buffet had a wide choice but quality was below expectation. Soggy Croissants, runny yoghurt and although there was a choice of strength of coffee in the two machines (strong in one, "soft" in the other) it wasn't very good and a third machine would have alleviated queueing. Considering this and the unappealing menus posted, we did not feel inclined to sample the dinner buffet. The dedicated and inclusive sun lounger area on the beach, right outside the hotel was the most enjoyable feature. The beach is fantastic. The roof pool looked attractive, but was rather busy and a little noisy for us. The signatute Lily display in the foyer is impressive but the scent is quite strong and can be an issue for those with allergies.
Great location on beach. We had balcony on ocean side with view. Spa was relaxing after day of site seeing. Breakfast buffet had many choices. Would stay here again.
A 4* star hotel with a fantastic beachside location in the heart of Las Palmas with easy access to the sights, local restaurants and transport links. Excellent food options provided by the hotel the added facilities of a heated roof top swimming pool SPA & Gym. Friendly attentive staff highly recommended .
Rooms are very outdated needs refurb staff not very helpful at all !!!!!
First room practically sat in car park on balcony asked to move they wouldn’t had to get Expedia involved they called the hotel and helped !!!
Television very poor
Location fabulous , breakfast great
I was disappointed with the room I got having paid around €700 for 3 nights. The Junior suite was almost like an office. The view was dreadfull as it looked onto the car park and other residential buildings. I thought having ordered a suite, it at least came with a sea view!