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Sercotel Hotel Parque

3.0 star property
3-star hotel near San Telmo Park

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Photo gallery for Sercotel Hotel Parque

View from property
Hallway
View from property
Daily buffet breakfast (EUR 14 per person)
Classic Triple Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Gran Canaria Calle Muelle Las Palmas, 2, Las Palmas de Gran Canaria, Gran Canaria, 35003
  • San Telmo Park
    ‪1 min walk‬
  • Calle Triana
    ‪3 min walk‬
  • Cathedral of Santa Ana
    ‪15 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪35 min drive‬

Room options

View all photos for Classic Single Room

Minibar, in-room safe, desk, blackout drapes

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Classic Room, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 2
  • 1 Double Bed

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About the area

Las Palmas de Gran Canaria

Oceanside stay.With a stay at this Las Palmas de Gran Canaria hotel, you'll be steps from San Telmo Park and a 5-minute walk from Calle Triana. Cuyas Theater and Plaza La Feria are also within half a mile (1 km).

What's nearby

  • San Telmo Park - 1 min walk - 0.0 km
  • Calle Triana - 3 min walk - 0.3 km
  • Cathedral of Santa Ana - 15 min walk - 1.3 km
  • Port of Las Palmas - 9 min drive - 7.8 km
  • Las Canteras Beach - 15 min drive - 4.7 km

Getting around

  • Gran Canaria Airport (LPA) - 35 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Restaurante Allende - ‬5 min walk
  • ‪Gallo Negro - ‬6 min walk
  • ‪Churrería los Ángeles - ‬4 min walk
  • ‪La Travesia de Triana - ‬6 min walk

About this property

Sercotel Hotel Parque

3-star hotel near San Telmo Park
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sercotel Hotel Parque.

Smoking is allowed in designated areas at this 3-star Las Palmas de Gran Canaria hotel.

  • 102 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Sercotel Hotel Parque offers 102 air-conditioned accommodations with minibars and safes. LCD televisions come with digital channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day); reservations required
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between July 1 and July 14.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Nearby parking fee: EUR 10 per day (984 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Parque Las Palmas de Gran Canaria
Hotel Parque
Parque Las Palmas de Gran Canaria
Hotel Parque Gran Canaria/Las Palmas De Gran Canaria
Hotel Parque
Sercotel Hotel Parque Hotel
Sercotel Hotel Parque Las Palmas de Gran Canaria
Sercotel Hotel Parque Hotel Las Palmas de Gran Canaria

Sercotel Hotel Parque Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 186 out of 301 reviews
Rating 8 - Good. 97 out of 301 reviews
Rating 6 - Okay. 12 out of 301 reviews
Rating 4 - Poor. 3 out of 301 reviews
Rating 2 - Terrible. 3 out of 301 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sunny days
Stayed here before and the staff are very nice . Would stay again.
Stayed 10 nights in Jan 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The room was spotless, spacious and quiet. The bed was comfortable. There was a walk in, powerful shower. We had breakfast, which had a nice selection of bread and rolls. Cheese's, ham and salmon. There was fresh fruit and yoghurt. The staff at the hotel were friendly and the hotel was a great central location with the bus station just across the road. The old town was beautiful and within walking distance. I highly recommend this hotel.
Stayed 4 nights in Jan 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central renovated hotel
We had a mini suite which was quite big with good amenities and quietness at night. They offer a good breakfast on the last floor for 10 euros. Girl Receptionist was very nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel by San Telmo Bus station
Just the perfect spot for our overnight stay in Las Palmas. Next to San Telmo bus station, easy walking distance to the historical old city, the shops and fabulous restaurants. Reception staff were very helpful and friendly. Room was quiet considering the main road is nearby. Coffee shop on site with good coffee. Would highly recommended and will definitely come back when we are next in Las Palmas.
Stayed 1 night in Dec 2024

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has pretty much everything you need. Great location near to lovely bar and restaurants. Super clean. Decent furniture in good condition. Helpful and efficient staff. No frills or fripperies but really solid. In the UK I’d liken it to a smart Premier Inn (in a good way!). Only niggles would be lack of a kettle or balcony furniture. Finally, the shower is the best I’ve found in a hotel - ever! Rainfall but really powerful (but fully adjustable). The location is near a busy road but the double glazing sorts that out and it’s worth it for the sea view. If you want a good night’s sleep and a great area to explore in the morning I’d highly recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

pascual

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk receptionist,Ely , is super helpful , pleasant altitude & very attentive! She help us with places to see & eat ! She’s an asset to the hotel Location is close to all
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, but service in their terraza restaurant was very poor. Twice we tried to go there. Waited 5 to 10 minutes, could hear staff joking in the back, but no one came to greet us or give a menu. Too bad, nice looking but we walked out 2 times
Stayed 3 nights in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Restaurant was closed during our stay and we were not aware at time of booking. Seems it’s closed every weekend!! Receptionist on check in was not very helpful Asked for kettle and cups and told to look in room first then was only given kettle -asked for ice for room and told to go to supermarket. Elizabeth who was on later got cups and ice for us. Back there next week. Will wait and see but nice location
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking place is not available.
Stayed 2 nights in Nov 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant not open weekends
Stayed 7 nights in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay as normal
Stayed 14 nights in Jul 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Centric and decent
Stayed 2 nights in Jun 2024

10/10 Excellent

Alison

Stayed 2 nights in Apr 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location helpful staff nice and clean.
Stayed 6 nights in Mar 2024

2/10 Terrible

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Paid for suite for TV in both rooms, TV in bedroom did not work all week, staff unable or willing to do anything about it, TV in room did not work for first 4 days of the 7
Stayed 7 nights in Mar 2024

10/10 Excellent

IRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Mar 2024

10/10 Excellent

IRINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. The only things that we’d like to address is that Expedia recommends that the check in at 1:00 pm and it is actually 2:00 pm. It would be helpful to get the correct information.
Stayed 1 night in Mar 2024

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a wonderful position for exploring the old town and for an opera performance at the Perez Galdos Theatre. As a bonus, from our balcony we also saw the end of the last procession of Carnival 2024! The bus station is just across the way and there are shops and cafes within easy walking distance. It is a simply-furnished city hotel, with modern fittings and friendly, helpful staff. There are noisy roads nearby, but tne soundproofing is good. The breakfast is not lavish, but good quality and well worth the extra charge!
Stayed 5 nights in Feb 2024

8/10 Good

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 2 nights in Feb 2024

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for us
Stayed 2 nights in Jan 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful; very clean and modern. Very convenient location to everything
Stayed 2 nights in Nov 2023