2/10 Terrible
DulceAendriea
Travelled with family
1 Oct 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Very undermaintained. We only stayed for two nights. The one bedroom suite we got had three TVs but only One of them worked. The handle was missing off the bathroom door so you could see right through. The shower was big and had shower heads on both walls and a rain shower head in the middle but you couldn't use any of that because when you initiated the left side of the shower the hose was blown so it just sprayed out the hose everywhere. All the furniture felt dirty and look like a crazy cat lady live there because everything was scratched up. Then when we called to let them know about all these issues the lady on the phone was extremely rude and could care less and finally end up sending a maintenance person up to fix the shower and the doorknob but it's very inconvenient when you're staying somewhere for 2 days and 4 hours of that you have maintenance people in the room and if you have valuable belongings like we did you Don't really feel comfortable leaving them in there by themselves even though they're probably great people. Overall just spend the extra money and stay at the Delano you will have a million times better experience. The view was great but this is one of the most poorly maintained hotel rooms I have ever stayed in but I heard if you stay in the same hotel but don't use SVS strip view suites the other rooms are a lot more maintained I was informed by someone that worked at the hotel. This is the type of place you want to stay at if you are on an a budget
DulceAendriea
Stayed 2 nights in Sep 2024