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Arenas Resort Victoria-Lauberhorn

3.0 star property
3-star ski hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arenas Resort Victoria-Lauberhorn

Terrace/patio
Sauna, spa tub, steam room, hot stone massages, sports massages
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Panoramic Double Room, Mountain View (Jungfrau) | View from room
Mini-golf

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Spa
    Spa
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
Wengen, Lauterbrunnen, BE, 3823
  • Wengen LWM
    1 min walk
  • Mannlichen Mountain
    1 min walk
  • Grindelwald - Wengen Ski Area
    1 min walk
  • Bern (BRN-Belp)
    109 min drive

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Mountain View

Economy Double Room, Mountain View

Economy Double Room, Mountain View

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 33 sq m
  • Sleeps 4
  • 4 Double Beds

View all photos for Gallery Room

Gallery Room

Gallery Room

  • Sleeps 5
  • 5 Twin Beds

View all photos for Superior Double Room, Mountain View (Jungfrau)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room, Mountain View (Jungfrau)

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Panoramic Double Room, Mountain View (Jungfrau)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Panoramic Double Room, Mountain View (Jungfrau)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Comfort Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Terrace/patio
Sunstar Hotel Grindelwald
Pool
Breakfast included
Spa
Pet-friendly
4.6 out of 5, Wonderful, (981)
The price is CA $466
per night
CA $500 total
includes taxes & fees
6 Dec - 7 Dec
Sunstar Hotel Grindelwald

About the area

Lauterbrunnen

Near the slopes.With a stay at this Lauterbrunnen hotel, you'll be steps from Wengen LWM and Wengen-Mannlichen Cable Car. Grindelwald - Wengen Ski Area and Mannlichen Mountain are also within half a mile (1 km).

What's nearby

  • Wengen-Mannlichen Cable Car - 1 min walk - 0.1 km
  • Lauterbrunnen Cable Car - 71 min drive - 32.4 km
  • Valley Museum Lauterbrunnen - 73 min drive - 33.3 km
  • Staubbach Falls - 73 min drive - 33.6 km
  • Trummelbach Falls - 75 min drive - 35.9 km

Getting around

  • Wengen Station - 1 min walk
  • Bern (BRN-Belp) - 109 min drive

Restaurants

  • ‪Horner Pub - ‬71 min drive
  • ‪Restaurant Weidstübli - ‬73 min drive
  • ‪BASE Cafe - ‬72 min drive
  • ‪Flavours - ‬71 min drive
  • ‪Berghaus Männlichen - ‬39 min drive

About this property

Arenas Resort Victoria-Lauberhorn

3-star ski hotel with 2 restaurants
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Arenas Resort Victoria-Lauberhorn helps provide the perfect ski vacation with ski storage, ski passes, and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a grocery/convenience store. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a sauna, and a fitness center.

This 3-star Lauterbrunnen hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
Arenas Resort Victoria-Lauberhorn offers 120 accommodations with safes and bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 restaurants
  • 1 bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Ice skating
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Renovations and closures

The property will be renovating from August 19 2024 to December 16 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.40 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and TWINT
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, Discover, Diners Club, Union Pay, Eurocard, debit cards, cash, mobile payments, Google Pay, and Apple Pay. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Arenas Victoria Lauberhorn
Arenas Resort Victoria Lauberhorn
Arenas Resort Victoria-Lauberhorn Hotel
Arenas Resort Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Hotel Lauterbrunnen

Arenas Resort Victoria-Lauberhorn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 328 out of 573 reviews" "
Rating 8 - Good. 176 out of 573 reviews" "
Rating 6 - Okay. 43 out of 573 reviews" "
Rating 4 - Poor. 14 out of 573 reviews" "
Rating 2 - Terrible. 12 out of 573 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Jehangir

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and service to stay in Wengen Switzerland. Highly recommended hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Juli D

Travelled with family
Staff were kind and helpful. The property was so beautiful!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing we can’t wait to go back!
Stayed 3 nights in Aug 2024

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Feruza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable with beautiful sceneric Balcony. I was very pleased with my stay. I hope to be back for a longer visit in the future.
Stayed 2 nights in Jul 2024

6/10 Okay

RAVI

Travelled with family
Liked: Amenities
Property was ok. Wellness center lady was super mean. She yelled at us for no reason at all. We always swim with swimming shirt which is a proper swimming shirt. She was not ok with that. We had to show her where we bought the swimming shirts and then she let us swim. I would never come to this property again.
Stayed 3 nights in Aug 2024

8/10 Good

SRINIVAS

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, good location Pasta&more nearby is a good restaurant.
Stayed 6 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best view I've ever had from a balcony window. Great spa. Only thing keeping me from rating it 5 stars is a very outdated bathroom and almost no outlets to plug in anything, so room needs to be updated in those ways.
Stayed 1 night in Aug 2024

10/10 Excellent

Marcelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food on the property is good, the spa facilities are awesome and we had a great massage from Zoltan. Would recommend 10 out of 10
Stayed 3 nights in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Worth every penny! We had a stunning view of the mountains and this hotel had delicious breakfast, and best of all, the location was perfect! It’s a walk from the Wengen train station which made it so convenient to get around! The staff was very helpful and friendly and I will be coming back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and breakfast and hot tub all👍 Shared balcony on first floor meant lack of privacy if other guests decided not to stay in front of their own rooms
Stayed 2 nights in Jul 2024

8/10 Good

Viktor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Very good location, 2 min away from the rail. Food is good, spa was a bit disappointing, as they close early, indoor pool is unbearable hot, no English signs, indoor jacuzzi was not working, and outdoor one often had issues with launch button.
Stayed 2 nights in Aug 2024

8/10 Good

Mirza, tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful views and location!
Stayed 2 nights in Aug 2024

6/10 Okay

Tanweer, St.John's

Travelled with partner
It need to be highlighted that property can only be accessed by train. We had to park our car on train station to get to facility. During one day of our stay 29 minutes train ride was disrupted and we have to go around on alternate route which took us 3 hours to arrive at the facility.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Location
We loved the location The spa and pool area was fantastic The breakfast was wonderful The hotel was under renovations and we felt like we should’ve been told that upfront For the price we paid we felt like it was over priced
Stayed 3 nights in Jul 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice. The rooms are small but comfortable. No A/C so rooms are warm and no fans. There is construction on the facade of the hotel but no noise. This hotel caters to tour groups so breakfasts can be very busy. The breakfast was good. The pool and spa facilities are excellent but need of some updating. The location is near everything. In all we had a very nice stay.
Stayed 5 nights in Jul 2024

6/10 Okay

Kamlesh

Stayed 3 nights in Jul 2024

10/10 Excellent

Khurram

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located right in front of the train station. Great breakfast options. Has a nice decent sized pool.
Stayed 4 nights in Jul 2024

4/10 Poor

kai

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Scaffolding surrounding the property at the moment blocking view from windows. Staff very nice and accomodating. Top floor room was small for three people. Had to bend over in some parts of the room because of the ceiling hight.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Wonderful location,
Great location. Rooms are small and a bit dated. Breakfast was good. Staff were very friendly.
Stayed 2 nights in Jul 2024

6/10 Okay

Kayla

Travelled with group
Ok
Scaffolding outside my window blocking view. Men outside my window early in the morning. Building needs a refresh, stained carpet in hall, paint off door frame to bath, and shower did not drain. Close to train station and lovely rose garden.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. The staff was always friendly and looking to make our experience better. Our room was comfortable and clean. Breakfast included a nice spread of options.
Stayed 3 nights in Jul 2024