4/10 Poor
Rita de Cassia P.
17 Nov 2024
Disliked: Cleanliness
Unacceptable Condition of Property Upon Arrival
Upon arrival,
- Dirty bathroom: At least 5-6 wet towels left on the shower floor.
-Unmade beds: Both the main bedroom and the second bedroom on the second floor had dirty sheets, and the beds were not made.
-Wet towels: There were wet towels on the floor near the second bedroom.
-Dirty dishwasher: The dishwasher was loaded with dirty dishes.
-Hot tub had some leaves and bottle caps inside
I contacted the property management company, but no prompt solution was given. No washer in the cabin.
To make the best of the situation, we had to search the house for clean sheets and towels, but there were no additional pillowcases, and only one set of sheets fit on the beds. My 70-year-old father slept on the couch, while my husband and I used the clean sheets we found, but had to turn the pillowcases inside out. We also found a few clean towels under the sink and took it upon ourselves to clean the kitchen and living room..
The area is beautiful, we had fresh snow over night, which made it very special for my dad who is from Brazil.
I will definitely come back to Leavenworth, won’t be coming to the same cabin though. I am still waiting to hear from Vacasa or VRBO about the situation…
Rita de Cassia P.
Stayed 2 nights in Nov 2024