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SureStay Plus by Best Western Jonestown Lebanon Valley

2.5 star property
Jonestown guestrooms with free WiFi

Choose dates to view prices

Photo gallery for SureStay Plus by Best Western Jonestown Lebanon Valley

Reception
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Outdoor pool
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
16 Marsanna Lane, Jonestown, PA, 17038
  • Swatara State Park
    ‪12 min walk‬
  • Fort Indiantown Gap National Guard Training Center
    ‪5 min drive‬
  • Indiantown Gap National Cemetery
    ‪7 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Jonestown - Ft. Indiantown Gap by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (881)
The price is CA $132
per night
CA $146 total
includes taxes & fees
5 Mar - 6 Mar
Holiday Inn Express Jonestown - Ft. Indiantown Gap by IHG

About the area

Jonestown

In Jonestown .You'll be within half a mile (1 km) of Swatara State Park and 2 miles (3 km) of Hideaway Hills Farm with a stay here. Monroe Valley Golf Club and Fort Indiantown Gap National Guard Training Center are also within 6 miles (10 km).

What's nearby

  • Swatara State Park - 12 min walk
  • Fort Indiantown Gap National Guard Training Center - 5 min drive
  • Appalachian National Scenic Trail - 7 min drive
  • Indiantown Gap National Cemetery - 7 min drive
  • Hersheypark - 29 min drive

Getting around

  • Harrisburg Intl. Airport (MDT) - 36 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Moose's Lz - ‬2 min drive
  • ‪Swatara Coffee Company - ‬7 min drive
  • ‪Wendy's - ‬13 min walk
  • ‪Fredericksburg Eagle Hotel - ‬8 min drive

About this property

SureStay Plus by Best Western Jonestown Lebanon Valley

Jonestown guestrooms with free WiFi
SureStay Plus by Best Western Jonestown Lebanon Valley offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus by Best Western Jonestown Lebanon Valley. Free self parking is available.

  • 52 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Water dispenser
SureStay Plus by Best Western Jonestown Lebanon Valley offers 52 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Jonestown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap Hotel
Comfort Inn Valley-Ft. Indiantown Gap Hotel Lebanon
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Jonestown Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
SureStay Plus by Best Western Jonestown Lebanon Valley Hotel
SureStay Plus by Best Western Jonestown Lebanon Valley Jonestown

SureStay Plus by Best Western Jonestown Lebanon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 336 out of 969 reviews
Rating 8 - Good. 359 out of 969 reviews
Rating 6 - Okay. 149 out of 969 reviews
Rating 4 - Poor. 70 out of 969 reviews
Rating 2 - Terrible. 55 out of 969 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

mechelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Stephanie

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Wayne, Deep River

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay overnight while travelling to Florida with dogs.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
As soon as we walked into the room the floating floor was broken, there were clumps of someone's hair on the floor/ floorboards, stains on the bed sheets, and toilet had stains on the outside of it, the shower didn't look the cleanest either.
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast served was good and filling. Staff in the breakfast area was top notch.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay here again
Very nice and comfortable. Best breakfast compared to most hotels I’ve stayed at. Quiet and clean. Rates were very good
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel = very friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Cristie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellant. Just ended a bit early.
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle Catherine

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad
Lady at the desk was nice but the people staying there would make you think twice to make sure your vehicle was locked. Plus they just redid the floors there and they are already falling apart
Stayed 7 nights in Aug 2024

8/10 Good

Braedon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great for the price. Staff was phenomenal!
Stayed 1 night in Sep 2024

6/10 Okay

dawn

Liked: Property conditions & facilities, room comfort
They put a dog in a room across from us. My husband had to go down twice to complain about the dog barking. The phone didn't work. That's why he had to go to the front desk each time.
Stayed 5 nights in Sep 2024

10/10 Excellent

Quanta

Liked: Cleanliness, staff & service, property conditions & facilities
Easy highway access, great rates,
Stayed 1 night in Sep 2024

10/10 Excellent

Dottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Cabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Room was a good size, nice and clean. Breakfast could have been a little better (more variety). Overall, would return if in the area again.
Stayed 1 night in Aug 2024

10/10 Excellent

Shanshan

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Stacy

Disliked: Cleanliness, property conditions & facilities
My room smelled bad. Like a wet dog. We stayed on the first floor. Terrible. Never again
Stayed 2 nights in Jul 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Albin

👏
Stayed 3 nights in Aug 2024

4/10 Poor

Lou

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the room was not clean at all. Next day I was moved to another room and it was fine.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple , easy , not elegant
Tub was clogged and would not drain room had a facelift that was done “ok”. Front desk was no where to be found and there was a line on check in. But, the room was clean breakfast was good, the bed was comfy it was an easy on and off 81. So 4/5
Stayed 1 night in Aug 2024

2/10 Terrible

Rushi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms were not clean & bed frames not safe. The property is not maintained well. They don't have good coffee in breakfast & dinning room is also small.
Stayed 1 night in Jul 2024

6/10 Okay

Djinga

Liked: Staff & service
The best part of my stay was the hospitality of the staff. Unfortunately, I was disappointed to see the trash can overflowing when I arrived on a Friday evening, the dank smell in the hall with various trash piles left outside guest room's door, and the insecurity of one door that did not latch locked unless it was pulled and a guest room door that was left wide open from the time that I arrived and remained opened until the next day,
Stayed 2 nights in Aug 2024