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The Black Swan Lee - Lenox, Ascend Hotel Collection

3.0 star property
3-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Black Swan Lee - Lenox, Ascend Hotel Collection

Lobby
Exterior
Non Lakeside Superior Room, 2 Queen beds
BBQ/picnic area
Miscellaneous

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
435 Laurel St, Lee, MA, 01238
  • Berkshire Mountain Country Store
    2 min drive
  • Lucky's Ice Cream & Grill
    18 min walk
  • Pittsfield Intermodal Transportation Center
    16 min drive
  • Hudson, NY (HCC-Columbia County)
    48 min drive

Room options

View all photos for Lakeside Deluxe Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout drapes

Lakeside Deluxe Room, 1 King bed

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeside Deluxe Room, 2 Queen beds

Premium bedding, desk, laptop workspace, blackout drapes

Lakeside Deluxe Room, 2 Queen beds

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 52 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 52 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Superior Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout drapes

Lakeside Superior Room, 1 King bed

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Life House Berkshires

Pet-friendly
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (455)
The price is CA $113
per night
CA $126 total
includes taxes & fees
5 Jan - 6 Jan
Life House Berkshires

About the area

Lee

On lake.Within 2 miles (3 km) of this Lee hotel, you'll find Berkshire Mountain Country Store and Animagic Museum of Animation. Lee Library and Greenock Country Club are also within 2 miles (3 km).

What's nearby

  • Berkshire Mountain Country Store - 2 min drive
  • The Mount - 4 min drive
  • Lee Premium Outlets - 6 min drive
  • Tanglewood Music Center - 8 min drive
  • National Shrine of the Divine Mercy - 12 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 16 min drive
  • Albany Intl. Airport (ALB) - 57 min drive

Restaurants

  • ‪McDonald's - ‬20 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Vivaldi's Pizzeria - ‬3 min drive
  • ‪51 Park Restaurant & Tavern - ‬3 min drive

About this property

The Black Swan Lee - Lenox, Ascend Hotel Collection

3-star guestrooms with free WiFi
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at The Black Swan Lee - Lenox, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Lee hotel.

  • 52 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Black Swan Lee - Lenox, Ascend Hotel Collection offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Lee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Fishing
  • Kayaking
  • Motor boating
  • Motorized watercraft

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Area rugs in room
  • Braille signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - C0006791500
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. The tax ID number is C0006791500. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

The Black Swan Lee - Lenox, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 587 out of 1000 reviews" "
Rating 8 - Good. 308 out of 1000 reviews" "
Rating 6 - Okay. 76 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jodi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

GILLIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent.
Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

8/10 Good

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location right on the lake. Peaceful, great view
Stayed 2 nights in Sep 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service
Hotel is older, but clean and nicely quiet. Room was comfortable and it was nice to walk the dog along the little stretch of lake in front of the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2024

10/10 Excellent

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and bathroom were very clean. Staff was very courteous anf friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda from West Virginia
Staff was very friendly and helpful. Rooms were large and beds comfortable and very clean. Only drawback was our rooms were on the second floor with no elevator and one lady in our party had difficulty climbing stairs.
Stayed 1 night in Aug 2024

6/10 Okay

Melvin

Liked: Cleanliness
Although the property is in a great location for concert venue access, it is dated, dark, and service spotty. Certainly not worth the price.
Stayed 4 nights in Aug 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view was the best part. Bed was very comfortable as was stated in other reviews. We had no issues with noise. The property was not the most modern but I wasn’t looking for modern, I came from NYC for a “country” getaway. We loved the balcony and the breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to Lenox and Tanglewood.
Stayed 2 nights in Aug 2024

6/10 Okay

Norman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Three star property. Breakfast was poor. Room was comfortable, overlooking the lake.
Stayed 4 nights in Aug 2024

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Lake view was nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed several things about our stay at the Black Swan Inn. The onsite Indian cuisine restaurant Mint was delicious and the smell of the spices through the property was lovely. We had a great time taking the kayaks out on Lake Laurel. The view was beautiful. The location was perfect for our trip. We were not familiar with the area and this was a great launching spot for our day trips. It was a really nice stay.
Stayed 2 nights in Aug 2024

6/10 Okay

sheila

Travelled with group
Liked: Cleanliness, staff & service
No hot water for the shower
Stayed 3 nights in Aug 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A dog barking during the night
Stayed 2 nights in Aug 2024

10/10 Excellent

Tatyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be great to have the access for swimming
Stayed 2 nights in Aug 2024

8/10 Good

Ralph

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter, New York

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and well maintained.
Stayed 7 nights in Aug 2024

10/10 Excellent

Teresa

Stayed 3 nights in Jul 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed being able to sit outside on the balcony. Breakfast was more than the usual 'continental' breakfast.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - thanks!
Stayed 1 night in Jul 2024