I wish I could give more, but it was complicated. Check in was good with the front desk clerk. We got to our room and it was smelling like mold, so we had to spray deodorant. The next day we went out most of the day, got back at 6pm cause we had an anniversary dinner reservation at a restaurant for 7pm. When we tried to get in the room, the keys wouldn't work, I walked to the front desk and I had to identify myself to get a new set of keys. Back to the room, and again, keys won't work. To the front desk again and he had to call his boss to report it. The boss said he would be there in 30 mins to fix the lock. We had to cancel our reservation since we were already late and not knowing how long before having access to our room. We went next door to a sport bar to grab something to eat while we waited for them to open our door. 30 mins later they called me that the boss was there to open the door, but we asked to let us be there to make sure everything was ok with our stuff, so we had to pack our dinner to go and leave the bar. When we got to the room, he had already opened the lock and they gave us another room 2 doors down. My problem here was that when we told the boss we had to cancel our dinner reservation, he was very sarcastic and said he didn't know why we did it since it only took him 5 minutes to unlock the door. I asked him, what about the time wasted from the room to the front desk and back plus 30 mins for him to arrive. He laughed and said, it only took 5 mins. 👎