4/10 Poor
Kelly
Travelled with family
25 Sep 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid for an early check in at 9am for 3 rooms . We received the keys for the rooms at 12pm only to have 2 of the rooms not cleaned yet and still in the dirty condition from previous guests . The rooms were not ready until after 2pm and they still tried to charge me for early check in
The bathrooms had mould all around the showers and the toilets were broken and needed someone to fix them every day
Their is no spa / massage facilities at the hotel like stated in the name or the description
The buffet breakfast is extremely limited nobody wants salad and garlic bread for breakfast
You can not exchange money at the hotel you can only do it out on the street
Was charged $4.80 for ice
Over all thought I was getting a nice relaxing holiday were I would not have to leave the hotel as everything would be there but spent very little time relaxing there at all
Would not recommend this place at all save you money and go elsewhere
Kelly
Stayed 8 nights in Sep 2024