On returning to the hotel, the room door would not open and they did not have a method on site of opening it, had to be relocated to a different room, leaving my belonging in a separate room. The room I was moved to, have a vape next the the bed. I was told I would be provided with a refund but nobody from College Court has called me, replied to my complaint on hotels.com or replying to my emails. Also the water cut out in the morning, mid shower.