2/10 Terrible
Zach B.
5 Sep 2024
Liked: Cleanliness
BUYER BEWARE, this host may bail on you last minute!
A very busy weekend in the Yosemite/Sequioa NP area, we were excited to arrive at our VRBO which we'd booked Fr/Sa nights over Labor Day Weekend. Our reservation was fully paid for a month in advance, upon driving to this VRBO we still had not received check in instructions so we reached out to the host, to learn that they'd double booked their place and that we wouldn't be able to stay Saturday night. She offered for us to cancel and refunded our money. However, there was nowhere to stay at all in the entire region as we had known would be the case for months, which is why we secured our booking in advance. This is completely unacceptable for a VRBO host in the current era of early bookings. You simply cannot have this happen to guests. This put our vacation into a panic WE NEED A PLACE TO STAY. This absolutely should have been discovered earlier than the day of our reservation. There is no reason the host should not have been able to inform us of the error until the last minute. It makes me think they relisted the place somewhere else for an even higher price considering the low availability for the weekend and cancelled on us once someone booked a higher far last minute.
Zach B.
Stayed 2 nights in Aug 2024