SureStay Hotel by Best Western Lenoir City

2.5 star property
Lenoir City guestrooms with free WiFi

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Hotel by Best Western Lenoir City

Exterior
Seasonal outdoor pool
Laptop workspace, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
400 Interchange Park Dr, Lenoir City, TN, 37772
  • Fort Loudoun Hospital
    19 min walk
  • Avalon Golf and Country Club
    6 min drive
  • Lenoir City Park
    9 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    28 min drive

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Lenoir City

In Lenoir City .You'll find Fort Loudoun Hospital and Avalon Golf and Country Club within 3 miles (5 km) of this hotel. Fort Loudoun Lake and Tennessee River are also within 6 miles (10 km).

What's nearby

  • Fort Loudoun Hospital - 19 min walk
  • Avalon Golf and Country Club - 6 min drive
  • Lenoir City Park - 9 min drive
  • Turkey Creek Shopping Center - 13 min drive
  • Oak Ridge National Laboratory - 23 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 28 min drive

Restaurants

  • ‪Ole Mexican Foods - ‬3 min drive
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Buddy's Bar-B-Q - ‬8 min walk
  • ‪Donna's Diner - ‬6 min drive

About this property

SureStay Hotel by Best Western Lenoir City

Lenoir City guestrooms with free WiFi
Free breakfast is available daily. WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at SureStay Hotel by Best Western Lenoir City. Free self parking is available.

Smoking is allowed in designated areas at this Lenoir City hotel.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
SureStay Hotel by Best Western Lenoir City offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lenoir City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6 AM–9 AM

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The outdoor pool opens for the season in May.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Knights Inn Hotel Lenoir City
Knights Inn Lenoir City
Lenoir City Ramada
Knights Inn Lenoir City Motel
Surestay By Best Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel
SureStay Hotel by Best Western Lenoir City Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel Lenoir City

SureStay Hotel by Best Western Lenoir City Reviews

Reviews

6.4
Rating 10 - Excellent. 83 out of 389 reviews" "
Rating 8 - Good. 106 out of 389 reviews" "
Rating 6 - Okay. 65 out of 389 reviews" "
Rating 4 - Poor. 71 out of 389 reviews" "
Rating 2 - Terrible. 64 out of 389 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Krystal

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Stayed 1 night in May 2024

6/10 Okay

Charles

Stayed 1 night in May 2024

8/10 Good

Lisa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable. Front desk staff was amazing. Will definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
it is right off interstate I-75. Easy to find.
Stayed 1 night in Apr 2024

4/10 Poor

Lane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived I had inadvertently booked a smoking room, this was not acceptable to me as my husband has heart conditions. I tried to cancel with the property on site but, because of the hour 5:30 pm they would not cancel. I was going to book another upgraded room at the same motel. Expedia rep. could not satisfy my request either. We stayed in the room and we were very uncomfortable because of the imbedded smoke. Also, the rooms were not remodeled as the listing had offered. We will not be staying there again!!!
Stayed 1 night in Apr 2024

6/10 Okay

Shawn

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This location is not perfect but it is clean and the price is reasonable. It’s a value pick.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely exceptional staff very clean. I have spent time in hotels motels all over the country. This is one of the best I've ever been in and I would recommend it. Five star plus to anyone wanted to come here
Stayed 2 nights in Feb 2024

6/10 Okay

Brandi

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Diana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room had a weird smell. The door didn’t close properly so there was a crack that let in cold air. Had to clean the toilet seat before I could use it. Stayed for 1 hour and checked out, went across the street to the Holiday Inn. Staff was nice upon check in so I didn’t ask for a refund.
Stayed 1 night in Dec 2023

4/10 Poor

Jeffrey F.

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and quiet
Stayed 1 night in Nov 2023

8/10 Good

William

Stayed 3 nights in Nov 2023

8/10 Good

Raleigh S.

Travelled with family
Liked: Property conditions & facilities
Clean.
Stayed 1 night in Nov 2023

2/10 Terrible

steven j, Schwenksville

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Hunter

Stayed 1 night in Sep 2023

2/10 Terrible

John, MIRAMAR BEACH

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy and smelled of mold. No water pressure. It looks like they tried to freshen the room up but it reminds me of putting lipstick on a pig. I would not stay here again. I would rather sleep on a park bench. The manager was not accommodating and was rude when we brought up issues.

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Disliked: Amenities
Property conveniently close to expressway. Breakfast didn't have much to offer. A couple of food choices within walking distance but not great choices. Unlocking door with room key wasn't easy
Stayed 1 night in Sep 2023

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness
Just what we needed
Stayed 1 night in Sep 2023

8/10 Good

Jeffrey F.

Travelled with family
Liked: Amenities, property conditions & facilities
Ordered a non smoking room and a downstairs room got a smoking room and a upstairs room
Stayed 2 nights in Sep 2023

8/10 Good

Lloyd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice people
Stayed 2 nights in Sep 2023

4/10 Poor

Sandy

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend to anyone.
Stayed 1 night in Aug 2023

2/10 Terrible

Rajkumar, Nolensville

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was tough, once I opened the room, it smelled so bad, TV did not work, refrigerator was turned off and opened with a soaked towel inside, phone did not work, TV was fixed later, but horrible, this TV and the channels were like 20 yrs back, no guide, the remote and TV do not collaborate, the shower curtain rod is in a weird shape, the curtain did not stand, it drops to the middle, btw, the mattress was good, luckily. The cleaning lady did not stop blowing the patio even when I was standing there, the swimming pool water was not transparent, someone must have mixed a couple of gallons of milk in it. Do not recommend this for more than $40 a night. Very bad experience. Should have read the reviews… it was hard to find the breakfast room , when I found it, they had baby bagels, never seen that in any of the hotels that I stayed before. Very limited choice, the coffee was so bad. BTW, the banana was good. No one was available in the front desk when needed. We rank the bell several times. Great hotel, but not recommended.
Stayed 1 night in Aug 2023