In Lenox .Within a 5-minute walk of this Lenox hotel, you'll find Lenox Library and The Bookstore. Ventfort Hall Mansion and Gilded Age Museum and Shakespeare and Company are also within half a mile (1 km).
What's nearby
Ventfort Hall Mansion and Gilded Age Museum - 4 min walk - 0.4 km
Shakespeare and Company - 7 min walk - 0.6 km
Wyndhurst Golf & Club - 19 min walk - 1.6 km
Tanglewood Music Center - 2 min drive - 2.3 km
The Mount - 2 min drive - 2.4 km
Getting around
Pittsfield Intermodal Transportation Center - 13 min drive
WiFi is free in public spaces. A business center and a meeting room are available. A library, a terrace, and an arcade/game room are also featured at Gateways Inn & Restaurant. The hotel can provide concierge services and wedding services. Free self parking is available.
This 3-star Lenox hotel is smoke free.
1 building
11 guestrooms or units
2 levels
Built in 1912
Business facilities
Conference space
Front desk (limited hours)
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Library
Terrace
Gift shop
No smoking on site
Gateways Inn & Restaurant offers 11 accommodations with complimentary bottled water and bathrobes. 30-inch flat-screen televisions come with digital channels.
Bathrooms include bathtubs or showers with rainfall showerheads, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.
Languages
English
Property amenities
Family friendly
Arcade/game room
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Things to do
Arcade/game room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
4 stairs to reach property
Upper floors accessible by stairs only
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible path of travel
Room amenities
Entertainment
30-inch flat-screen TV
Digital channels
Streaming services
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Bathrobes
Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Food and drink
Free bottled water
More
Iron/ironing board
Slippers
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Renovations and closures
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
Bar/lounge
Dining venue(s)
The following facilities are closed on Monday and Tuesday:
Bar/lounge
Dining venue(s)
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 40.0 per day.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Housekeeping is available for an additional fee and varies based on length of stay and unit size
Rollaway bed fee: USD 40.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012071520
This property accepts major credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0012071520. This property accepts major credit cards, Visa, Mastercard, American Express, and cash.
Property is also known as
Gateways Inn
Gateways Inn Lenox
Gateways Lenox
Gateways & Restaurant Lenox
Gateways Inn & Restaurant Hotel
Gateways Inn & Restaurant Lenox
Gateways Inn & Restaurant Hotel Lenox
Gateways Inn & Restaurant Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer
Full Breakfast. Live Music. Very Hospitable Staff.
Dennis
Stayed 2 nights in May 2023
6/10 Okay
Mark
Business traveller
7 May 2022
Liked: Cleanliness
Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.
Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date.
Walking distance to everything in town. Highly recommended.
New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300. Per night.
suzanne
Stayed 2 nights in Aug 2021
2/10 Terrible
Robert
Travelled with group
2 Jun 2021
Disliked: Staff & service
They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned.
The inn is a wonderful and charming grand home in Lenox. The interior has warm furnishings and the staff went out of their way to make us feel welcome. Dinner was outstanding and the wine list had many examples of fine wines from Israel. Breakfast the next morning featured a sumptuous challah french toast souffle.
Lovely mansion turned inn with restaurant and bar, although they were not yet in service for the season. Our room was spacious, clean, comfortable and quiet. A great location!