The Constance, The Whitlock, & The Dewey By The Lenox Collection

3.5 star property
3.5-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Constance, The Whitlock, & The Dewey By The Lenox Collection

Free WiFi, bed sheets
Front of property
Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)
TV
Interior entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717
  • Lenox Library
    2 min walk
  • The Bookstore
    4 min walk
  • Ventfort Hall Mansion and Gilded Age Museum
    8 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    12 min drive

Room options

Deluxe Room, 1 King Bed (Whitlock Inn)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Dewey Inn)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Dewey Inn)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds (Whitlock Inn)

  • Sleeps 4
  • 2 Double Beds

Standard Room,1 Queen Bed(Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Dewey Inn)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Dewey Inn)

  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed (Whitlock Inn)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Whitlock Inn)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Whitlock Inn)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Whitlock Inn)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King bed (Constance Inn)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

Standard Room,1 King Bed (Constance Inn)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Whitlock Cozy Queen)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed (Dewey Carriage House)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds (Constance Inn)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Constance Cozy Queen)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Lenox

In Lenox .You'll be steps from Lenox Library and a 5-minute walk from The Bookstore. Ventfort Hall Mansion and Gilded Age Museum and Shakespeare and Company are also within half a mile (1 km).

What's nearby

  • Lenox Library - 2 min walk - 0.2 km
  • Ventfort Hall Mansion and Gilded Age Museum - 8 min walk - 0.7 km
  • Shakespeare and Company - 11 min walk - 0.9 km
  • Tanglewood Music Center - 2 min drive - 2.2 km
  • The Mount - 3 min drive - 2.7 km

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Burger King - ‬6 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬3 min drive
  • ‪The Locker Room - ‬7 min drive
  • ‪Joe's Diner - ‬7 min drive
  • ‪Arizona Pizza Co. - ‬5 min drive

About this property

The Constance, The Whitlock, & The Dewey By The Lenox Collection

3.5-star guestrooms with free WiFi
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, a library, and coffee/tea in a common area are also featured at The Constance, The Whitlock, & The Dewey By The Lenox Collection. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Lenox hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Library
  • No smoking on site
The Constance, The Whitlock, & The Dewey By The Lenox Collection offers 66 air-conditioned accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Fitness center
  • Pilates classes
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Thin carpet in room

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Local maps

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0005001520. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection
The Constance The Whitlock The Dewey By The Lenox Collection

The Constance, The Whitlock, & The Dewey By The Lenox Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 404 reviews" "
Rating 8 - Good. 109 out of 404 reviews" "
Rating 6 - Okay. 53 out of 404 reviews" "
Rating 4 - Poor. 22 out of 404 reviews" "
Rating 2 - Terrible. 10 out of 404 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA, Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. The staff was excellent. Delicous breakfast and the extra emenities offered. Restaraunt choices were excellent. We will definitely return again.
Stayed 2 nights in Nov 2024

6/10 Okay

Thomas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We stayed at the Whitlock and was disappointed. The best part of the property is its outdoor garden and seating. The amenity information indicated a fire pit, there was one but no gas tank so it was useless . Also a complimentary continental breakfast. During the week the restaurant is closed but provided at the Constance. We didn’t see one other than staff other checking in. the person at the said someone would be at that desk until 10:00 pm however when our shower backed up and came close to flooding the bathroom, no answer at the desk and no call returned after leaving a message with the answering service. The pedestal sink in the bathroom was loose as it was coming off the wall. The decor is subpar for an in that points out when the Inn was built, unfortunately there wasn’t much in the way of antique furniture. Old couches and mismatched pieces.

8/10 Good

Borden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Access to town was the best thing. Room was clean and neat and adequate for our needs. The only problem was that the continental breakfast did not go long enough. It was crowded, and parking was difficult. Space is small. Suggest adding a half hour, at least. Lenox is great!
Stayed 2 nights in Aug 2024

8/10 Good

Michael, LINCOLN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay with my wife, comfortable room, excellent hosts. Location perfect, walkable to everything. We throughly enjoyed our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness was very good I did not like the bed. The "plastic" wrap around the mattress made the sheets slippery and the sheets to come undone from the bed! Otherwise everything else was very good. Thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff (especially Logan) were friendly, helpful and very accommodating. Great visit!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town with plenty of restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
Stayed 2 nights, we thought it was a delightful hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will plan to return!
A very positive stay. Friendly staff in a beautiful historic home with a beautiful yard and gardens. We enjoyed breakfast on the spacious porch. Free on-site parking is much appreciated as well as continental breakfast with freshly sliced strawberries and blurleberries.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria, St Louis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, charming hotel! Very comfortable beds, lovely terrace and garden, within walking distance of everything downtown.
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Amenities
Barebones comfort, one chair, no desk, difficult TV, noise from HVAC
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great night-- very walkable to everything in the center of Lenox, and a short drive to Tanglewood! We will definitely be back next time we are in the area.
Stayed 2 nights in Aug 2024

2/10 Terrible

Donald

Travelled with partner
Non-functioning electric outlets Inedible breakfast. Check-in at different location. Room key that opens multiple rooms so no security. Small shower and claustrophobic toilet. Tap rather than bottled water. OUTRAGEOUSLY overpriced.
Stayed 1 night in Aug 2024

10/10 Excellent

Jordy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Very convenient to Tanglewood. Only slight quibbles were that bed was too big for room (or room too small for bed), and bathroom very tiny.
Stayed 2 nights in Aug 2024

2/10 Terrible

Roger

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Great find!
Stayed 2 nights in Aug 2024

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness
The carpet needs replacing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and convenient to Tanglewood
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Whitlock was a charming vintage hotel. It is well located in downtown Lenox yet quiet. Rooms are comfortable and well maintained. Staff is warm and helpful. We had a very pleasant stay
Stayed 2 nights in Aug 2024