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The Constance, The Whitlock, & The Dewey By The Lenox Collection

3.5 star property
3.5-star hotel near Tanglewood Music Center

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Constance, The Whitlock, & The Dewey By The Lenox Collection

Free WiFi, bed sheets
Interior
Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)
TV
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

Map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717
  • Lenox Library
    ‪2 min walk‬
  • The Bookstore
    ‪4 min walk‬
  • Ventfort Hall Mansion and Gilded Age Museum
    ‪8 min walk‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Dewey Inn)

Standard Room, 1 King Bed (Dewey Inn)

Standard Room, 1 King Bed (Dewey Inn)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Dewey Inn)

Standard Room, 1 Queen Bed (Dewey Inn)

Standard Room, 1 Queen Bed (Dewey Inn)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Double Room, 2 Double Beds (Whitlock Inn)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room,1 Queen Bed(Constance Inn)

Shower, designer toiletries, hair dryer, towels

Standard Room,1 Queen Bed(Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Dewey Inn)

Deluxe Room, 1 King Bed (Dewey Inn)

Deluxe Room, 1 King Bed (Dewey Inn)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Dewey Inn)

Deluxe Room, 1 Queen Bed (Dewey Inn)

Deluxe Room, 1 Queen Bed (Dewey Inn)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Room, 1 King Bed (Whitlock Inn)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 2 Double Beds (Whitlock Inn)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 1 King Bed (Whitlock Inn)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Whitlock Inn)

Standard Room, 1 Queen Bed (Whitlock Inn)

Standard Room, 1 Queen Bed (Whitlock Inn)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King bed (Constance Inn)

Deluxe Room, 1 King bed (Constance Inn)

Deluxe Room, 1 King bed (Constance Inn)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Constance Inn)

Shower, designer toiletries, hair dryer, towels

Room, 1 Queen Bed (Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room,1 King Bed (Constance Inn)

Free WiFi, bed sheets

Standard Room,1 King Bed (Constance Inn)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Whitlock Cozy Queen)

Room, 1 Queen Bed (Whitlock Cozy Queen)

Room, 1 Queen Bed (Whitlock Cozy Queen)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Dewey Carriage House)

Room, 1 Queen Bed (Dewey Carriage House)

Room, 1 Queen Bed (Dewey Carriage House)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (Constance Inn)

Suite, 2 Queen Beds (Constance Inn)

Suite, 2 Queen Beds (Constance Inn)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Constance Cozy Queen)

Room, 1 Queen Bed (Constance Cozy Queen)

Room, 1 Queen Bed (Constance Cozy Queen)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Constance Inn)

Deluxe Room, 1 Queen Bed (Constance Inn)

Deluxe Room, 1 Queen Bed (Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Life House Berkshires

Pet-friendly
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (486)
The price is CA $187
per night
CA $209 total
includes taxes & fees
14 Feb - 15 Feb
Life House Berkshires

About the area

Lenox

In Lenox .You'll be steps from Lenox Library and a 5-minute walk from The Bookstore. Ventfort Hall Mansion and Gilded Age Museum and Shakespeare and Company are also within half a mile (1 km).

What's nearby

  • Lenox Library - 2 min walk
  • Ventfort Hall Mansion and Gilded Age Museum - 8 min walk
  • Shakespeare and Company - 11 min walk
  • Tanglewood Music Center - 2 min drive
  • The Mount - 3 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Burger King - ‬6 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬3 min drive
  • ‪The Locker Room - ‬7 min drive
  • ‪Joe's Diner - ‬7 min drive
  • ‪Arizona Pizza Co. - ‬5 min drive

About this property

The Constance, The Whitlock, & The Dewey By The Lenox Collection

3.5-star hotel near Tanglewood Music Center
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, a library, and coffee/tea in a common area are also featured at The Constance, The Whitlock, & The Dewey By The Lenox Collection. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Lenox hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Library
  • No smoking on site
The Constance, The Whitlock, & The Dewey By The Lenox Collection offers 66 air-conditioned accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Fitness center
  • Pilates classes
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Thin carpet in room

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Local maps

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0005001520. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection
The Constance The Whitlock The Dewey By The Lenox Collection

The Constance, The Whitlock, & The Dewey By The Lenox Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 222 out of 424 reviews" "
Rating 8 - Good. 113 out of 424 reviews" "
Rating 6 - Okay. 56 out of 424 reviews" "
Rating 4 - Poor. 23 out of 424 reviews" "
Rating 2 - Terrible. 10 out of 424 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA, Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. The staff was excellent. Delicous breakfast and the extra emenities offered. Restaraunt choices were excellent. We will definitely return again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeannette

Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice experience while traveling through the Berkshires. I would gladly stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family visits Lenox often and we have always had our eye on staying at this property from its stellar location to its beautiful outside area. We thoroughly enjoyed our time at this property. Nice touches like night smores packs to make by the fire, the snack table & coffee. We loved the interior design and felt right at home! Our room was perfect and comfortable for what we needed, my husband and I fit with our almost two year old son in his pack n play comfortably. Room was equipped with a sound machine which was a nice touch for at night for our little guy. Logan at the desk helped us each night and was extremely friendly, helpful and great at his job. We cannot wait to return!
Stayed 2 nights in Oct 2024

4/10 Poor

Babak

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was an old building carelessly and cheaply remodeled. The bathroom floor was redone but they were short on the flooring material and left a gap at the door threshold. Shower surround walls were cheap plastic and the shower curtain was short and shower pan was flat so a lot of water would seep out. The fireplace was not a working one.
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Eileen

Disliked: Property conditions & facilities, room comfort
Room was gloomy. No mirror except above bathroom sink. Coffee at breakfast was tasteless and breakfast uninteresting.
Stayed 2 nights in Oct 2024

4/10 Poor

Henry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this property years ago when it was The Village Inn. The property seems rundown and cheaply managed. Room carpeting was very dirty. Mattress was poor; plastic cups in bathroom tacky. Single ply toilet paper cheap. No robes. Brackets holding soap dispensers in shower and sink area are rusted/dirty and not properly cleaned.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Weekend Away
Wonderful stay at the Constance. Staff was universally terrific, great location and an Inn full of character.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Never again
Stayed 1 night in Oct 2024

6/10 Okay

Thomas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We stayed at the Whitlock and was disappointed. The best part of the property is its outdoor garden and seating. The amenity information indicated a fire pit, there was one but no gas tank so it was useless . Also a complimentary continental breakfast. During the week the restaurant is closed but provided at the Constance. We didn’t see one other than staff other checking in. the person at the said someone would be at that desk until 10:00 pm however when our shower backed up and came close to flooding the bathroom, no answer at the desk and no call returned after leaving a message with the answering service. The pedestal sink in the bathroom was loose as it was coming off the wall. The decor is subpar for an in that points out when the Inn was built, unfortunately there wasn’t much in the way of antique furniture. Old couches and mismatched pieces.

8/10 Good

CORINNE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old home. Floors slant on the 3rd floor though. Lots of character & beautiful area.
Stayed 1 night in Oct 2024

6/10 Okay

Barbara, milford

Stayed 2 nights in Oct 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Whitlock was fabulous. We were able to park at the inn and then walk everywhere around the town. So convenient! The inn was very fun. Definitely an old inn, so we did not expect it to be like a modern hotel. It was classic western Massachusetts country style. We stayed in the fall foliage season, but the Whitlock would have been awesome in the summer season too. Thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that it was right in town on the main street
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Anne S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Vi

Liked: Cleanliness, amenities, property conditions & facilities
Having to walk up 3 flights of stairs
Stayed 2 nights in Oct 2024

6/10 Okay

Mallory

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to make our stay comfortable - especially Logan. Unfortunately, the rooms and corridors are in desperate need of new carpeting and general updates. The rooms were clean enough but the cobwebs on the beside lamps and dust on the bedside tables added to the dingy feeling. The small staff seemed overwhlemed - Shame on the owners for not investing more in their property and providing their excellent staff with the tools for success. With rates of $200-$400 per night, there should be some basic amenities like a spotless, update room with the ability to control the temperature. It was either boiling or cold from cracking a window and using the window fan in the middle of October as the only way to cool down the room.
Stayed 1 night in Oct 2024

8/10 Good

Michael, Fort Lauderdale

Stayed 1 night in Sep 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 3 night stay at at the Constance
We had a lovely deluxe king second floor room at the Constance. Noah was friendly and at the desk til 10pm. The bed and pillows were comfortable, nice size TV with built in Roku to access your streaming services, and easy temp control in the room. The continental breakfast was convenient, as was the free coffee and snacks throughout the day. It is a beautiful old house, and it was a 4.5 star experience. Lenox is lovely, we especially enjoyed driving up to Williamstown, seeing the Clark Institute, and driving part of the Mohawk Trail. The Norman Rockwell museum was great but too crowded on a weekend. We enjoyed the Mount, and an interesting tour at Arrowhead. There is a lot to do in the area. We would gladly stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall beauty in Lenox!
Great experience! Town so full of Fall color. Nice rooms with balaconies. Close to many activities.
Stayed 1 night in Oct 2024

8/10 Good

Stevens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put on the third floor and only one other couple was in the building. The room was a bit small, and there was no chair to sit in. The bathroom however was newly remodeled
Stayed 1 night in Oct 2024

8/10 Good

Pammy

Liked: Amenities
We stayed at the Dewey, very beautiful area. Walking distance to restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Liked: Staff & service, property conditions & facilities
New England Holiday!!
Very beautiful environment.
Stayed 1 night in Oct 2024