In Lenox .You'll be steps from Lenox Library and a 5-minute walk from The Bookstore. Ventfort Hall Mansion and Gilded Age Museum and Shakespeare and Company are also within half a mile (1 km).
What's nearby
Lenox Library - 2 min walk - 0.2 km
Ventfort Hall Mansion and Gilded Age Museum - 8 min walk - 0.7 km
Shakespeare and Company - 11 min walk - 0.9 km
Tanglewood Music Center - 2 min drive - 2.2 km
The Mount - 3 min drive - 2.7 km
Getting around
Pittsfield Intermodal Transportation Center - 13 min drive
Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive
The Constance, The Whitlock, & The Dewey By The Lenox Collection
3.5-star guestrooms with free WiFi
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, a library, and coffee/tea in a common area are also featured at The Constance, The Whitlock, & The Dewey By The Lenox Collection. The hotel can provide concierge services and wedding services. Self parking is free.
This 3.5-star Lenox hotel is smoke free.
66 guestrooms or units
3 levels
Continental breakfast (free)
Coffee in lobby
Front desk (limited hours)
Express check-out
Concierge
Wedding services available
Library
No smoking on site
The Constance, The Whitlock, & The Dewey By The Lenox Collection offers 66 air-conditioned accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Food and drink
Free continental breakfast available daily 7:00 AM–9:00 AM
Coffee/tea in common area(s)
Things to do
Fitness classes
Fitness center
Pilates classes
Yoga classes
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Thin carpet in room
Room amenities
Entertainment
Cable channels
TV
Bedroom
Air conditioning
Bed sheets
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Food and drink
Free bottled water
More
Local maps
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0005001520. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property is also known as
Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection
The Constance The Whitlock The Dewey By The Lenox Collection
The Constance, The Whitlock, & The Dewey By The Lenox Collection Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We truly enjoyed our stay. The staff was excellent. Delicous breakfast and the extra emenities offered. Restaraunt choices were excellent. We will definitely return again.
We stayed at the Whitlock and was disappointed.
The best part of the property is its outdoor garden and seating. The amenity information indicated a fire pit, there was one but no gas tank so it was useless
. Also a complimentary continental breakfast. During the week the restaurant is closed but provided at the Constance. We didn’t see one other than staff other checking in. the person at the said someone would be at that desk until 10:00 pm however when our shower backed up and came close to flooding the bathroom, no answer at the desk and no call returned after leaving a message with the answering service. The pedestal sink in the bathroom was loose as it was coming off the wall. The decor is subpar for an in that points out when the Inn was built, unfortunately there wasn’t much in the way of antique furniture. Old couches and mismatched pieces.
Access to town was the best thing. Room was clean and neat and adequate for our needs. The only problem was that the continental breakfast did not go long enough. It was crowded, and parking was difficult. Space is small. Suggest adding a half hour, at least.
Lenox is great!
Cleanliness was very good
I did not like the bed. The "plastic" wrap around the mattress made the sheets slippery and the sheets to come undone from the bed!
Otherwise everything else was very good.
Thank you
A very positive stay. Friendly staff in a beautiful historic home with a beautiful yard and gardens. We enjoyed breakfast on the spacious porch. Free on-site parking is much appreciated as well as continental breakfast with freshly sliced strawberries and blurleberries.
We had a great night-- very walkable to everything in the center of Lenox, and a short drive to Tanglewood! We will definitely be back next time we are in the area.
Marc
Stayed 2 nights in Aug 2024
2/10 Terrible
Donald
Travelled with partner
11 Aug 2024
Non-functioning electric outlets
Inedible breakfast.
Check-in at different location.
Room key that opens multiple rooms so no security.
Small shower and claustrophobic toilet.
Tap rather than bottled water.
OUTRAGEOUSLY overpriced.
Very nice place to stay. Very convenient to Tanglewood. Only slight quibbles were that bed was too big for room (or room too small for bed), and bathroom very tiny.
The Whitlock was a charming vintage hotel. It is well located in downtown Lenox yet quiet. Rooms are comfortable and well maintained. Staff is warm and helpful. We had a very pleasant stay