The Constance, The Whitlock, & The Dewey By The Lenox Collection

3.5 star property
Hotel in Lenox with free breakfast and a fitness center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Constance, The Whitlock, & The Dewey By The Lenox Collection

Exterior
Terrace/patio
Front of property
Free WiFi, bed sheets
Free daily continental breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

Map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717
  • Lenox Library
    2 min walk
  • Lenox Coffee
    4 min walk
  • Pittsfield Intermodal Transportation Center
    13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    12 min drive

Room options

Deluxe Room, 1 King Bed (Whitlock Inn)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Dewey Inn)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Dewey Inn)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds (Whitlock Inn)

  • Sleeps 4
  • 2 Double Beds

Standard Room,1 Queen Bed(Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Dewey Inn)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Dewey Inn)

  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed (Whitlock Inn)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Whitlock Inn)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Whitlock Inn)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Whitlock Inn)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King bed (Constance Inn)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

Standard Room,1 King Bed (Constance Inn)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Whitlock Cozy Queen)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed (Dewey Carriage House)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds (Constance Inn)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Constance Cozy Queen)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Lenox

In Lenox .You'll be steps from Lenox Library and a 5-minute walk from The Bookstore. Ventfort Hall Mansion and Gilded Age Museum and Shakespeare and Company are also within half a mile (1 km).

What's nearby

  • Lenox Library - 2 min walk
  • Shakespeare and Company - 11 min walk
  • Tanglewood Music Center - 2 min drive
  • The Mount - 3 min drive
  • Bousquet Ski Area - 10 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Burger King - ‬6 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬3 min drive
  • ‪The Locker Room - ‬7 min drive
  • ‪Joe's Diner - ‬7 min drive
  • ‪Arizona Pizza Co. - ‬5 min drive

About this property

The Constance, The Whitlock, & The Dewey By The Lenox Collection

3.5-star guestrooms with free WiFi
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, a library, and coffee/tea in a common area are also featured at The Constance, The Whitlock, & The Dewey By The Lenox Collection. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Lenox hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Library
  • No smoking on site
The Constance, The Whitlock, & The Dewey By The Lenox Collection offers 66 air-conditioned accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Fitness center
  • Pilates classes
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Thin carpet in room

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Local maps

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0005001520. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection
The Constance The Whitlock The Dewey By The Lenox Collection

The Constance, The Whitlock, & The Dewey By The Lenox Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 423 reviews" "
Rating 8 - Good. 113 out of 423 reviews" "
Rating 6 - Okay. 56 out of 423 reviews" "
Rating 4 - Poor. 23 out of 423 reviews" "
Rating 2 - Terrible. 10 out of 423 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA, Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. The staff was excellent. Delicous breakfast and the extra emenities offered. Restaraunt choices were excellent. We will definitely return again.
Stayed 2 nights in Nov 2024

6/10 Okay

Thomas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We stayed at the Whitlock and was disappointed. The best part of the property is its outdoor garden and seating. The amenity information indicated a fire pit, there was one but no gas tank so it was useless . Also a complimentary continental breakfast. During the week the restaurant is closed but provided at the Constance. We didn’t see one other than staff other checking in. the person at the said someone would be at that desk until 10:00 pm however when our shower backed up and came close to flooding the bathroom, no answer at the desk and no call returned after leaving a message with the answering service. The pedestal sink in the bathroom was loose as it was coming off the wall. The decor is subpar for an in that points out when the Inn was built, unfortunately there wasn’t much in the way of antique furniture. Old couches and mismatched pieces.

10/10 Excellent

Heather

Travelled with group
Stayed 3 nights in Sep 2024

6/10 Okay

Kathleen

Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

pat

Disliked: Property conditions & facilities
Check in person very nice and did help. Room temperature not controllable. No person in the facility. Had to go to Constance for assistance. Bed tilted and could not be changed. The parlor set up
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne S

Beautiful location.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria A L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and considerate staff. It is ready to walk downtown from here and just as nice to spend a few hours reading in the porch.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is mediocre-- coffee cold my first day (OK the second). No cereal except granola. Congested area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Dewey
Planned this overnight stay with the intent to have a B&B experience. I travel for work, so needed a change from chain hotels. This is a gem! I stayed at the Dewey, and would return for future stays. Located in an older home, it has beautiful outdoor space and gardens, a large library with games, a piano and fireplace. My room was nicely decorated and appointed and cool upon arrival (temps were in the high eighties), comfortable & immaculate room. Quiet location just a couple of minutes walk from downtown with shops and restaurants. The kitchen was stocked with fresh fruit, snacks, tea/coffee and ice--very nice touches. Breakfast is down the road at the check-in hotel, and the porch was available to have your coffee or meal. Just a wonderful find--I would highly recommend a stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
1. Logan, concierge person, was great. He waa auper friendly and helpful with all the Qs i had. 2. Location great and vive very charming and relaxing. 3. Room itself- just okay- the head board and the floor are uneven, even though things were "clean" they werent "hotel 4 star clean"- mostly i assume because of the diff standards they have- idk. But the bathroom looked nice but functionality waa not great. The sink was falling off the wall and we could barely touch it l. The shower waa backed up so if you showered you were upto your anklesin water woth the sense of the water flooding out of the shower stand and onto the floor...not great at all.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Charming town...charming place
Stayed 1 night in Sep 2024

6/10 Okay

Stephanie, Park City

Travelled with partner
Liked: Cleanliness, staff & service
When we arrived there was no one at the desk for a while. Once Logan showed up at the check in desk we were given our room. Logan explained that they didn’t have a key to the room but would open it for us and try and locate the key. No go. But he said he would be happy to lock up for us. Unacceptable. Why would you give us a room without a key? We told him that was a hard no. He changed our room thank goodness, which should have happpened from the start. They were short staffed a weren’t able to offer housekeeping. Someone did knock at one point and offered us additional towels but that was it. Just not impressed and won’t be returning.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Amenities
Great mattresses! Spotlessly clean for an old house. Friendly and helpful staff. Very good coffee but rest of breakfast just ok. Still, would stay again and would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was full of light and very comfortable. I loved the location - right in the middle of Lenox and walkable to restaurants, shops, etc. Brunch at the restaurant was delicious!
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Booked a room for 3 adults not realizing that once we checked in we were given a room at the Dewey in which access to our bathroom was across the hall. Also, my wife has trouble walking so our room on the 3rd floor was a bit of a challenge, given there was no elevator. We only stayed one night so we just dealt with it.
Stayed 1 night in Aug 2024

10/10 Excellent

Phitsamay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodations
The staff was very accommodating during our late check-in. We had gone to a concert that ended past the 10 p.m. check-in. Brenda and Noah checked in with us and ensured we had all the necessary information. The room was quaint. We appreciated the nose-cancellation sound machine, which helped drown out the neighbors' chatter. They also provided a lovely continental breakfast . We would return here the next time we attend a Tanglewood concert.
Stayed 1 night in Aug 2024

6/10 Okay

holly

Travelled with group
Disliked: Staff & service, amenities
Stayed 1 night in Aug 2024

6/10 Okay

Sheila

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with stay. Thank you.
Stayed 1 night in Aug 2024

6/10 Okay

Amy

Travelled with partner
Liked: Cleanliness, staff & service
Our room number 8 had an old type of odor so we opened the window. There was one lonely chair in the room. So my husband sat on that and I could either sit on the bed or the floor. Something was wrong with the dining room; so not open for dinner or brunch; which was one of the reasons we booked the inn. Would not stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Stayed 1 night in Aug 2024