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Exe Prisma Hotel

4.0 star property
4-star ski hotel near Caldea Spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Exe Prisma Hotel

Reception
Front of property
Fitness facility
Interior
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
C/ del Fener, 14, Les Escaldes, Escaldes-Engordany, 700
  • Illa Carlemany Shopping Center
    5 min walk
  • Caldea Spa
    7 min walk
  • Andorra Massage
    9 min walk
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    8 min drive

Room options

View all photos for Deluxe Room (Sextuple)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Sextuple)

  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room (with Sofabed)

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room (with Sofabed)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Family)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Family)

  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Deluxe Quadruple Room

Premium bedding, minibar, in-room safe, desk

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

Exterior

Hotel Exe Princep

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.2 out of 5, Very good, (422)
The price is CA $408
per night
CA $431 total
includes taxes & fees
6 Dec - 7 Dec
Hotel Exe Princep

About the area

Les Escaldes

Winter getaway.Within a 5-minute walk of this Escaldes-Engordany hotel, you'll find Escaldes-Engordany Arts Centre (CAEE) and Sant Pere Martir Church. Perfume Museum and Illa Carlemany Shopping Center are also within half a mile (1 km).

What's nearby

  • Illa Carlemany Shopping Center - 5 min walk - 0.4 km
  • Caldea Spa - 7 min walk - 0.6 km
  • Andorra Massage - 9 min walk - 0.8 km
  • Pyrenees Andorra Shopping Centre - 15 min walk - 1.3 km
  • Casa de la Vall - 20 min walk - 1.7 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 39 min drive
  • Barcelona El Prat Airport (BCN) - 166 min drive

Restaurants

  • ‪Burger King Illa - ‬4 min walk
  • ‪La Tagliatella Escaldes - Engordany. Andorra - ‬2 min walk
  • ‪Excalibur - ‬4 min walk
  • ‪Marisqueria Don Denis - ‬3 min walk
  • ‪VIENA - ‬4 min walk

About this property

Exe Prisma Hotel

4-star ski hotel near Caldea Spa
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Exe Prisma Hotel. Parking is available for a fee.

This 4-star Escaldes-Engordany hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Exe Prisma Hotel offers 55 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Escaldes-Engordany hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 22 per night)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 12.50 for adults and EUR 12.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Exe Prisma Hotel

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 12.50 for children
  • Self parking fee: EUR 22 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ahotels Prisma
Ahotels Prisma Escaldes-Engordany
Ahotels Prisma Hotel
Ahotels Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel
Exe Prisma Escaldes-Engordany
Exe Prisma
Ahotels Prisma Les Escaldes
Hotel Exe Prisma Andorra/Escaldes-Engordany
Exe Prisma Hotel Hotel
Exe Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel Hotel Escaldes-Engordany

Exe Prisma Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 208 out of 415 reviews" "
Rating 8 - Good. 169 out of 415 reviews" "
Rating 6 - Okay. 25 out of 415 reviews" "
Rating 4 - Poor. 13 out of 415 reviews" "
Rating 2 - Terrible. 0 out of 415 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naji

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be
Stayed 1 night in Aug 2024

10/10 Excellent

Ovidio

Stayed 1 night in Jul 2024

8/10 Good

Eric, Seattle

Stayed 1 night in Jul 2024

6/10 Okay

Cristian

Travelled with group
Liked: Cleanliness, amenities
Even though on website it says parking available at the property, we had to find another parking spot due to the parking being full.
Stayed 3 nights in Feb 2024

10/10 Excellent

Carlos

Stayed 2 nights in Feb 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected for the price
We had a lovely stay in a very large room. Very comfortable and clean. Good location. Parking is 20€ extra per night.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

karon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean modern hotel with friendly staff.
Stayed 1 night in May 2023

10/10 Excellent

Alejandro

Stayed 4 nights in Jan 2023

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Palmira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Must book parking in advance.
Stayed 8 nights in Jul 2021

8/10 Good

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel. Very Clean
Very nice hotel in a quiet area of the town but still very close to the main shopping stretch. Staff was very friendly and spoke some English which was unexpected. Room was quite large and very clean. It had a separate room with bunk beds for kids and a separate bathroom. The on-site parking needed to be paid for which was unfortunate and the garage itself was extremely small and difficult to maneuver even in my tiny rental car. Definitely would stay there again and recommend it to others.
Stayed 2 nights in Jul 2021

4/10 Poor

Charlotte

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing, I stayed elsewhere my second night.
This was a “free” night. The receptionist who greeted me was far from welcoming. The family ahead had their bags carried on a bell trolley, I was merely directed to my room. The room was a huge family room, 2 bunks, a double bed and 2 bathrooms. It was tired, certainly not to 4* standards. I felt it a totally inappropriate room to give to a solo woman booking last minute. It reminded me of society’s expectations upon me. I could just as easily have been escaping a violent partner, I may then serve as another lesson in guilt. Most likely, it was given to me because of the tired condition of the fixtures and fittings and that I wasn’t a paying customer. I collected my tokens like others! And it meant I had no intention of paying for the breakfast, room service or any other discretionary purchases. The next morning I was woken by housekeeping, well before checkout time. The electricity then went out in my room. The receptionist that recoded my keycard so that I could shower was at least charming and helpful.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Eros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
Great location. A walk to the main mall. In fact the town is very easy to walk around. Staff at the front desk were very helpful with suggestions of where to eat and what to do. Wifi/internet is slow in the room
Stayed 1 night in May 2019

10/10 Excellent

lilia, Caribbean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent central location !!!!
Absolutely lovely apt in the 6 floor with private elevator , super clean nice , totally perfect for all my family I will definitely come back very soon !!
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and solid value.
Competent hotel close to everything you'd want to see or do in Andorra. Smart family rooms, good staff, decent parking (17 Euro a day). Large rooms, newer building although the furnishings in the rooms could use a little bit of updating. BUT, they actually give you free water and juice in your room. Can you believe that? A hotel that doesn't want you to pay 9 Euro for the bottle of Evian they shrewdly place in your room every day? Full disclosure, this may have biased my ratings to the upside a tiny bit.
Stayed 1 night in Jan 2018

8/10 Good

Jong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is big and clean to stay and it is convenient to access.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, highly recommended hotel!
Nice hotel, huge comfortable room. Excellent wifi, complementary water and juice in the minibar. Friendly staff, great location. Some renovation being done but they are so kind they start at 10am as to not annoy guests. Highly recommended!
Stayed 1 night in Oct 2017

10/10 Excellent

Peter, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
This was a great choice for our one nights stay in Andorra. The lady at reception was excellent and spoke very good English. We were pleasantly surprised at the quality of the rooms that had 2 bathrooms and a separate room with bunk beds for our kids. The location was good to visit the shops and there is ample parking in close vicinity.
Stayed 1 night in Aug 2017

8/10 Good

Höskuldur Örn

Liked: Staff & service, room comfort
Good location, fair price for big room
Good location, big rooms, good for families. Service was good. Hotel needs renovation, showing its age.
Stayed 1 night in Aug 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent htel at a value for money price.
We and a couple of friends stayed there overnight. Their initial response on opening their bedroom door was exactly the same as ours. Dismayed exclamation of "They are bunks!". There were two bunks with a toilet and shower room off, and wall mounted television. We then opened another door and saw..... a huge room with massive double bed, sofa and normal wardrobes, etc. Good Wifi, BBC news channel on TV. As usual with continental hotels, no coffee facilities in room but free coffee available 24 hours in reception. Restaurant closed for refurbishment when we stayed so cannot comment. Continental breakfast huge. Bread, croissants, pastries, pain au chocolate, sliced bread with toaster, jam, several cheeses, cooked meats, eggs, fresh fruit, yogurts, cereals, tea (several varieties), coffee (several varieties), fruit juices. That's what I can remember! Parking available at extra charge in hotel basement. Overall, an excellent stay.
Stayed 1 night in May 2017

6/10 Okay

sahab, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities
I wish it looked more like the pictures as some of the other reviews have mentioned. Our room had a very large room with two bathrooms and bunkbeds. I would give it overall 6.5 out of 10.

8/10 Good

Gary, Mirepoix

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was very good all staff were very polite and helpful apart from one receptionist who was very rude and very aggressive in her manner. Her name is Rebeca if you come across this staff member when checking in avoid at all costs.