Novotel Leuven Centrum

4.0 star property
Family-friendly 4-star hotel with free WiFi

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Leuven Centrum

Front of property - evening/night
Bar (on property)
Exterior
Daily buffet breakfast (EUR 24 per person)
Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
Vuurkruisenlaan 4, Leuven, 3000
  • Stella Artois
    6 min walk
  • Gourmet Bar
    1 min walk
  • Leuven Station
    10 min walk
  • Brussels (BRU-Brussels - National)
    34 min drive

Room options

Superior Room, Multiple Beds

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, 1 Double Bed

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Leuven

Heart of Leuven.Within a 10-minute walk of the hotel, you'll find Dyle and Stella Artois. Also, Tweebronnen Library is within half a mile (1 km) and St. Peter's Church is within 2 miles (3 km).

What's nearby

  • Stella Artois - 6 min walk
  • Grand Market Square - 15 min walk
  • UZ Leuven Gasthuisberg Campus - 5 min drive
  • KU Leuven - 6 min drive
  • Grand Beguinage of Leuven - 6 min drive

Getting around

  • Leuven Station - 10 min walk
  • Brussels Airport (BRU) - 34 min drive

Restaurants

  • ‪Sport Leuven Station - ‬9 min walk
  • ‪Anheuser-Busch InBev - ‬6 min walk
  • ‪Anheuser-Busch InBev - ‬3 min walk
  • ‪Den Ouden Tijd - ‬8 min walk
  • ‪Panos Martelarenplein - ‬9 min walk

About this property

Novotel Leuven Centrum

Family-friendly 4-star hotel with free WiFi
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3348 square feet (311 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and an arcade/game room are also featured at the family-friendly Novotel Leuven Centrum.

This 4-star Leuven hotel is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 3348 sq ft of conference space
  • 311 sq m of conference space
  • Built in 2002
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Leuven Centrum offers 139 accommodations with MP3 docking stations and minibars. Accommodations are furnished with twin sofa beds. 31-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Dutch, English, French, German

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 34
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 31-inch LCD TV
  • MP3 dock
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Leuven Novotel
Novotel Centrum Hotel Leuven
Novotel Leuven
Novotel Leuven Centrum
Accor Leuven Centrum
Novotel Leuven Centrum Hotel Leuven
Novotel Leuven Centrum Hotel
Novotel Leuven Centrum Hotel
Novotel Leuven Centrum Leuven
Novotel Leuven Centrum Hotel Leuven

Novotel Leuven Centrum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 199 out of 550 reviews" "
Rating 8 - Good. 265 out of 550 reviews" "
Rating 6 - Okay. 58 out of 550 reviews" "
Rating 4 - Poor. 20 out of 550 reviews" "
Rating 2 - Terrible. 8 out of 550 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Richard, Phoenix

Road noises
Stayed 8 nights in Sep 2024

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the room was clean with a comfortable bed. The hotel is a 15 minute walk to the centre so not that convenient. The road was noisy as was the Stella factory outside, The small bar was nice but there was no lounge for guests to relax and the rooms are small for relaxing even though I had an executive room. I did not eat at the hotel so cannot comment on the food.
Stayed 5 nights in Sep 2024

8/10 Good

Natalee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Great stay in Leuven! Close proximity to food outlets, cafe, bars and public transport.
Stayed 3 nights in Sep 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Overpriced for the quality of facilities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashraf

The room was beautiful and big enough for my family of 4. The breakfast menu was perfect for me. Enjoyed my stay.
Stayed 3 nights in Aug 2024

8/10 Good

Nehad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time But bus stop was very far from hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Lovely hotel in Leuven, good location near station and Stella brewery and short walk into town, good family room and breakfast options
Stayed 1 night in Aug 2024

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy from the station, 10 min walk. Same back into the town. Very good surroundings lots of things to do. Staff helpful and a really great barman in the main bar of an evening
Stayed 3 nights in Aug 2024

6/10 Okay

Nephtali

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really uncomfortable to sleep in the room, the temperature in the lobby area was way more better than the temperature in the room. I went to the front desk to report it and their answer was not the expected stating that the air conditioner does not cool as a normal A/C unit.
Stayed 2 nights in Jul 2024

8/10 Good

JULIE

Liked: Staff & service, property conditions & facilities, room comfort
Long weekend stay
Great location. Friendly staff on reception. Good size rooms with a decent view at the rear of the hotel. Cleaning of the room was a little amiss at times. Have stayed twice before and would stay again.
Stayed 4 nights in Aug 2024

8/10 Good

Mansoor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay. The room was cosy and suited our needs perfectly. The beds were comfortable, and both the room and bathroom were clean and well-maintained. Overall, it was a pleasant experience, and we would consider staying here again. Managed to get a parking spot outside the hotel, but carpark would have been expensive,
Stayed 1 night in Jul 2024

8/10 Good

MOHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Mary Januga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Jul 2024

8/10 Good

Timothy

Stayed 6 nights in Jul 2024

4/10 Poor

Khadijah

Disliked: Staff & service
Despite Novotel being a renowned hotel. Customer service was non existent. Despite knowing AC doesn’t work in a room, we were still given this room on the hottest day of summer. They offered no solution or help and said it was out of their hands. Basic amenities you would expect in an European country not even being met. Paid full price for everything, and yes was given less than half of the service that’s expected.
Stayed 1 night in Jul 2024

8/10 Good

Jeremy

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and warm staff who are very efficient. Property was very clean and safe
Stayed 3 nights in Jun 2024

4/10 Poor

Elena

Stayed 2 nights in Jun 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern hotel, just a quick walk/bike from the large breweries and downtown Leuven.

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Deposit at Checkout circle
I keep on staying here and it’s a best average but very convenient. The front desk staff at check out are less than helpful telling me that at checkin they didn’t take the correct deposit amount. I’m checking out and trying to pay the full amount, yes but you didn't pay the correct deposit. This was your staff at check in correct?, yes but you didn’t pay the tight amount. Useless.
Stayed 1 night in Mar 2024

6/10 Okay

Gary

Business traveller
You can do better!
Really needs an overall service/staff and breakfast wise. The teams are not motivated and hard to find, the breakfast for the price is simply ridiculous. The hot food is stone cold, the bacon looks boiled and the scrambled eggs have been cooked until any moisture has been removed. The rooms are decent, good shower and the beds are comfortable. Price value isn’t right and never has been at the Novotel in Leuven, they make a lot money from InBev head office and don’t see the need to changer, sad.
Stayed 2 nights in Feb 2024

6/10 Okay

Sharlene

Liked: Cleanliness, staff & service
Ignore the free parking offered by the hotel. There are only maybe 6 spaces on a road layby in front of the hotel. You will need to use the underground parking which is 24 euros /day. And this will charge everytime you take your car in and out
Stayed 2 nights in Jan 2024

8/10 Good

Gayle

Stayed 1 night in Jan 2024

8/10 Good

Aarav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sardar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023