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SureStay Hotel by Best Western Lewiston

2.5 star property
Enjoy free breakfast at this Lewiston hotel

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Hotel by Best Western Lewiston

Free daily continental breakfast
Free daily continental breakfast
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Combined shower/tub, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
516 Pleasant St, Lewiston, ME, 04240
  • Atrium Art Gallery, University of Southern Maine
    10 min walk
  • Androscoggin River
    3 min drive
  • Androscoggin Bank Colisee
    4 min drive
  • Portland, ME (PWM-Portland Intl. Jetport)
    38 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Quality Inn & Suites
Breakfast included
Parking included
Free WiFi
Air conditioning
3.7 out of 5, Good, (448)
The price is CA $136
per night
CA $158 total
includes taxes & fees
14 Oct - 15 Oct
Quality Inn & Suites

About the area

Lewiston

In Lewiston .A stay at this hotel places you within half a mile (1 km) of Atrium Art Gallery, University of Southern Maine and 3 miles (5 km) of Androscoggin River. Androscoggin Bank Colisee and The Public Theater are also within 3 miles (5 km).

What's nearby

  • Atrium Art Gallery, University of Southern Maine - 10 min walk
  • Androscoggin Bank Colisee - 4 min drive
  • Bates College - 5 min drive
  • St. Mary's Regional Medical Center - 5 min drive
  • Central Maine Medical Center - 5 min drive

Getting around

  • Brunswick Station - 30 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 11 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Sam's Italian Foods - ‬2 min drive
  • ‪Androscoggin Bank Colisee - ‬5 min drive
  • ‪Grant's Bakery - ‬4 min drive

About this property

SureStay Hotel by Best Western Lewiston

Enjoy free breakfast at this Lewiston hotel
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. SureStay Hotel by Best Western Lewiston also features a vending machine, laundry facilities, and an ATM. Free self parking is available. A complete renovation of SureStay Hotel by Best Western Lewiston was completed in May 2022.

This Lewiston hotel is smoke free.

  • 62 guestrooms or units
  • 2 levels
  • Built in 1990
  • Continental breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • No smoking on site
SureStay Hotel by Best Western Lewiston offers 62 accommodations with hair dryers. 43-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Microwave
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

SureStay Hotel by Best Western Lewiston Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 107 out of 253 reviews" "
Rating 8 - Good. 80 out of 253 reviews" "
Rating 6 - Okay. 31 out of 253 reviews" "
Rating 4 - Poor. 24 out of 253 reviews" "
Rating 2 - Terrible. 11 out of 253 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

michael, BETHLEHEM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great nights sleep
Stayed 1 night in Aug 2024

10/10 Excellent

Nader, Halifax

Stayed 1 night in Jun 2024

6/10 Okay

Kristin

Liked: Cleanliness, staff & service
This was my 2nd stay at this hotel. Last year when i was in the area with my son, we stayed 1 night and the stay was great for the price. This time, I was by myself and I reserved a room with 1 king bed and got a room with 2 beds. The first room I was put in was missing a deadbolt. So I asked to change rooms, which they graciously did. The noise from the family next door was crazy until just after 10 pm. It sounded like there wasnt even a wall/door between us. Kinda disappointed with my 2nd stay, but very happy with the customer service re: the lock. Especially as a woman travelling alone.
Stayed 1 night in Jun 2024

6/10 Okay

Mark D

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was clean. This is a no-frills hotel --no elevator to the second floor, basic services. Convenient to interstate highway exit. Not much to do in Lewiston.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Glenn

Stayed 1 night in Jun 2024

10/10 Excellent

Shaban

Liked: Cleanliness, staff & service
Nice and clean
Stayed 3 nights in May 2024

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Maria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were exceptional. The buffet was great. We heard a dog barking for about 20 minutes after 10 o’clock at night. Obviously the dog was on attended. Also, my comforter had stains on it.
Stayed 2 nights in May 2024

2/10 Terrible

Andrea

Stayed 6 nights in Apr 2024

2/10 Terrible

Angela

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bed bugs !
Stayed 1 night in May 2024

8/10 Good

Anthony

Stayed 1 night in May 2024

10/10 Excellent

Rodney

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy just off the high way
Stayed 1 night in May 2024

6/10 Okay

Valerie

Travelled with partner
Liked: Cleanliness
Driveway is a bottleneck. Parking lot areas felt unsafe as people were loitering in cars and a camper trailer, drinking, etc. They were calling out to us as we were going into the building.
Stayed 1 night in May 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

6/10 Okay

Lara

Disliked: Amenities
It was very noisy, no carpeting, a little tricky getting in and out of parking lot
Stayed 1 night in Feb 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like smelling strong cooking like kimchee at 11pm. Overpowering. I didn't like an employee walking the halls yelling into their phones at midnight. The room was lovely. Clean and smelled nice. The lobby was great. The continental breakfast was appealing. Overall a good stay.
Stayed 3 nights in May 2024

10/10 Excellent

Darla

Stayed 1 night in Apr 2024

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff very friendly. Akia was very friendly and helpful and made some great recommendations for places to dine.
Stayed 1 night in Apr 2024

10/10 Excellent

Tamiris

Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good deal.
I had a medical urgency issue and they were willing to work with me, pleased with two of the desk ladies. Breakfast food was not overly impressive, but got the job done. Housekeeping staff was pleasant. Room was small with a tight layout, but felt clean. Bed was comfortable with generous number of pillows. Hallways smelled of that fake air freshener I don’t care for. Parking and back door entrance close to room was good. Good room for the money.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a great price!!
Check-in was very smooth and easy, the staff member at the front desk was so nice and welcoming. The other staff was friendly. I stayed with family and next time I come to Lewiston I’ll definitely book here. Bed and pillows were comfy, breakfast offered was good.
Stayed 3 nights in Apr 2024

8/10 Good

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is super clean. The heat in the room was working very well and we were nice and toasty. Staff was very kind and friendly upon check in. The bed was comfy and it property does not allow smoking which as a nonsmoker I really appreciate. The price was also really affordable. Will certainly stay here again.
Stayed 1 night in Apr 2024

2/10 Terrible

Bryce

Disliked: Staff & service, room comfort
Power was out till 9pm. No wifi or tv after.till 430am when i left. I asked for receipt not working. I asked for discount and he said no i think. Couldn't really understand him. Been going there long time. Not returning
Stayed 1 night in Apr 2024