4/10 Poor
Thomas
Travelled with family and small children
19 Aug 2024
Disliked: Amenities, property conditions & facilities
Problems with 3 different key cards .First room lock did not operate. Other card did not work twice. 4 trips to desk.. room had body odor. Toilet did not flush well ..I fixed water inlet tube into tank valve.Breakfast was poor .Waffles, cereal,yogurt ,old oranges ,no fruit next day.coffee out all at 9am. Elevators out 2nd day ! Archaic other elderly customer called It ! Pool area needs work.. No towels 2days in a row. Had to get from front desk. Front 2 sets of entry doors open all the time wasting energy and insects in at front desk ! Needs more than 1 employee ! Room was clean . Maid did not check to see if needed anything 2nd day.even though across hall cleaning other room. Had very small bottle of shampoo and other was lotion ! Not conditioner ! Toilet was main issue with room ! Took forever to fill up and flushing was almost like not good at all. Probably alot of overflowed toilets ! Anyway room was clean and beds good...You pay for what you get ,recommend other place to stay as there are alot around Lexington Nc....
Thomas
Stayed 2 nights in Aug 2024