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Mercure Lille Roubaix Grand Hotel

4.0 star property
Family-friendly Art Deco hotel with free WiFi

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Photo gallery for Mercure Lille Roubaix Grand Hotel

Breakfast, lunch, dinner served; French cuisine
Front of property - evening/night
Privilege, Room, 1 Double Bed
Breakfast, lunch, dinner served; French cuisine
Reception
Reviews
8.4

Very good

Popular amenities

  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Gym
    GymGym
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Room service
    Room serviceRoom service

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
22 Avenue Jean Baptiste Lebas, Roubaix, Nord, 59100
  • Popular LocationCity Hall Roubaix2 min walk
  • Popular LocationAndré Diligent Museum of Art and Industry5 min walk
  • Popular LocationEDHEC Business School5 min drive
  • AirportLille (LIL-Lesquin)17 min drive

Room options

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Roubaix

Heart of Roubaix.With a stay at this Roubaix hotel, you'll be steps from Grand Place and City Hall Roubaix. André Diligent Museum of Art and Industry and French National Academy for Youth Protection and Juvenile Justice are also within half a mile (1 km).

What's nearby

  • City Hall Roubaix - 2 min walk
  • André Diligent Museum of Art and Industry - 5 min walk
  • EDHEC Business School - 5 min drive
  • Euralille - 11 min drive
  • Pierre Mauroy Stadium - 13 min drive

Getting around

  • Roubaix Grand Place Station - 2 min walk
  • Roubaix Station - 9 min walk
  • Lille (LIL-Lesquin) - 18 min drive

Restaurants

  • ‪Hôtel de France - ‬2 min walk
  • ‪Monsieur M - ‬2 min walk
  • ‪La Petite Cour - ‬4 min walk
  • ‪Le Vieil Abreuvoir - ‬1 min walk
  • ‪Envies de Saison - ‬1 min walk

About this property

Mercure Lille Roubaix Grand Hotel

Family-friendly Art Deco hotel with free WiFi
Mercure Lille Roubaix Grand Hotel offers its guests a sauna and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Mercure Lille Roubaix Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Roubaix hotel.

  • 1 building
  • 88 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1911
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mercure Lille Roubaix Grand Hotel offers 88 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Languages

English, French, Hindi, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10.00 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Free offsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 19 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between July 28 and August 21.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 10.00 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Mercure Lille
Mercure Lille
Mercure Lille Roubaix Grand
Mercure Lille Roubaix Grand Hotel
Mercure Lille Grand Hotel
Mercure Lille Roubaix Grand
Mercure Lille Roubaix Grand Hotel Hotel
Mercure Lille Roubaix Grand Hotel Roubaix
Mercure Lille Roubaix Grand Hotel Hotel Roubaix

Mercure Lille Roubaix Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 115 out of 322 reviews" "
Rating 8 - Good. 152 out of 322 reviews" "
Rating 6 - Okay. 36 out of 322 reviews" "
Rating 4 - Poor. 15 out of 322 reviews" "
Rating 2 - Terrible. 4 out of 322 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor, breakfast was shockingly small for over €20! Bed was rock hard, rooms very noisy. Parking is a joke and not enough staff speak English
Stayed 3 nights in Feb 2024

8/10 Good

Marie L

Stayed 1 night in Nov 2023

6/10 Okay

Natasha

Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Frédéric

Stayed 1 night in Oct 2023

10/10 Excellent

sharon D Hall

Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice comfortable hotel
Lovely hotel, centrally located in Roubaix, very close to the metro station. Staff on reception were friendly and efficient. The room was clean and comfortable for our 1 night there. We didn't eat so can't comment on the breakfast, but I would recommend having the hotel breakfast if you stay there are there is no-where else decent, especially on a Sunday morning! Very convenient for the rugby at Lille as super easy to get into Lille centre.
Stayed 1 night in Oct 2023

10/10 Excellent

Françoise

Stayed 1 night in Sep 2023

6/10 Okay

benoit

Stayed 1 night in Oct 2023

6/10 Okay

Angela

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Sian

Stayed 2 nights in Sep 2023

8/10 Good

jean-pierre

Stayed 1 night in Sep 2023

4/10 Poor

VIPUL

Stayed 1 night in Jun 2023

8/10 Good

Agnes

Stayed 1 night in May 2023

8/10 Good

Dominique

Stayed 2 nights in Mar 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Roubaix
We had a brief but great stay here. We arrived in the morning after taking an early Eurostar and were thrilled to be able to check in early for a nap! The hotel was quite nice and clean and comfortable and has a perfect location. It's located right off of a nice square in Roubaix, and it's close to the metro that takes you directly to and from the Lille city center. We didn't pay for the breakfast, but it looked nice. All in all would recommend as an option in the Lille area!
Stayed 1 night in Sep 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, but ....
Nice hotel in centre of Roubaix. However, I have 2 gripes. I needed a secure car park but the car park at the hotel was completely impracticable. It was so narrow that I couldn't even get small VW car through the entrance to underground car park with the wing mirrors folded in. The second gripe is the lack of restaurant facilities. We arrived on Sunday evening & with all local restaurants closed for Sunday night, we wanted to eat at hotel, but the restaurant is closed at weekends!! Both these gripes should have been explained on the hotel website
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Noisy noisy stay
It wasn’t great comfort-wise. I could hear people walking up and down the corridor outside. I could hear the lorries reversing early morning. The room service woke me up for the breakfast which I didn’t order, turned out it was for someone else! Room was too warm, and the air conditioner did not seem to do anything. However, the staff were friendly, and the breakfast buffet was sumptuous.
Stayed 2 nights in Dec 2019

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Gréât location and good food
Stayed 1 night in Aug 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Darja

Liked: Cleanliness
This hotel is in a very quiet area
Area was too quiet, far from the center
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Location of the hotel was suitable for our needs. Parking was on street and could have been difficult if it had been busy. However, we were fortunate enough to be allowed to park outside the Hotel. There were unfortunately a few niggly issues with our room. Albeit, overall the hotel was clean and comfortable. The air conditioning not being switched on because it was considered not to be hot enough created a problem with sleep. The bathroom door did not shut.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the staff very friendly, the food at the restaurant very good. Easy to reach by metro and tram.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
I have stayed in many other Mercure properties, this was in poor condition, Room switches was worn and looked from a war zone !! No bottle water !!! I have stayed in cheaper properties and they offered complimentary water bottles... esp when you check in late it's difficult to go out and buy !! Weak Internet signals.
Stayed 2 nights in Nov 2018

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try this one
The hotel ambience was very good with a mature settings . The room had everything I would expect for the class of hotel situated in the center of the city, only warning I would give is parking at the hotel otherwise do consider this as a possibility
Stayed 1 night in May 2018