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Crossroads Hotel Lilongwe

3.5 star property
Family-friendly 3.5-star hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crossroads Hotel Lilongwe

Outdoor pool, pool umbrellas, sun loungers
Deluxe Room
Deluxe Suite, 1 King Bed | Living area
Deep-tissue massages, facials, manicures and pedicures, massages
2 restaurants, breakfast, lunch, dinner served; Regional cuisine

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Crossroads Complex, Off Mchinji Roundabout/M1, Lilongwe, 00000
  • Tobacco Auction Floors
    17 min walk
  • Parliament Building
    17 min walk
  • Mayuni's city center
    4 min walk
  • Lilongwe (LLW-Kamuzu Intl.)
    43 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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Room

Room

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Bathroom sink

Deluxe Suite, 1 King Bed

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Lilongwe

In Lilongwe .You'll find Tobacco Auction Floors and Parliament Building within 2 miles (3 km) of this hotel. Kamuzu Mausoleum and Kamuzu Central Hospital are also within 2 miles (3 km).

What's nearby

  • Tobacco Auction Floors - 17 min walk
  • Lilongwe Wildlife Centre - 17 min walk
  • Kamuzu Mausoleum - 4 min drive
  • Kamuzu Central Hospital - 5 min drive
  • Lilongwe City Mall - 6 min drive

Getting around

  • Lilongwe (LLW-Kamuzu Intl.) - 43 min drive

Restaurants

  • ‪Orchid Cafe & Restaurant - ‬4 min drive
  • ‪Blue Ginger - ‬4 min drive
  • ‪La Cantina - ‬6 min drive
  • ‪Vincent Restaurant - ‬11 min walk
  • ‪Coco's @ August House - ‬4 min drive

About this property

Crossroads Hotel Lilongwe

Family-friendly 3.5-star hotel with 2 restaurants
Crossroads Hotel Lilongwe offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 21528 square feet (2000 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Crossroads Hotel Lilongwe. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Lilongwe hotel.

  • 101 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Meeting rooms
  • 21528 sq ft of conference space
  • 2000 sq m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers for purchase
  • Smoking in designated areas
  • Bar or lounge
Crossroads Hotel Lilongwe offers 101 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6 AM–9:30 AM
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MWK 23100 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crossroads Hotel
Crossroads Hotel Lilongwe
Crossroads Lilongwe
Crossroads Hotel
Crossroads Lilongwe Lilongwe
Crossroads Hotel Lilongwe Hotel
Crossroads Hotel Lilongwe Lilongwe
Crossroads Hotel Lilongwe Hotel Lilongwe

Crossroads Hotel Lilongwe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 96 reviews" "
Rating 8 - Good. 41 out of 96 reviews" "
Rating 6 - Okay. 26 out of 96 reviews" "
Rating 4 - Poor. 4 out of 96 reviews" "
Rating 2 - Terrible. 7 out of 96 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Stayed 2 nights in Aug 2024

8/10 Good

Glory

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Benjamin

Stayed 1 night in Jun 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and breakfast.
Stayed 1 night in Jun 2024

8/10 Good

Vicki

Business traveller
Liked: Cleanliness, amenities
The staff are all very nice and helpful. They were in the process of remodeling a wing so clean was a challenge. Then their hoover was broken so the poor staff were sweeping rugs using s dust broom. I really look forward to the new mattresses they promise in the superior rooms as they just installed in the standard rooms. Breakfast is eggs your way then dinner type savories. Pretty much same every day. The breads are very dry so dont get eaten. No pork, good for non pork eater. The breakfast could use an imaginative and good chef to offer a wider variety
Stayed 9 nights in Apr 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
I was looking forward to swimming but unfortunately the pool is closed for maintenance and this wasn’t communicated when I booked. Bathtub had hotwater but the shower was only lukewarm not hot. Excellent breakfast!
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and clean, spacious room
The staff were lovely - everyone is very welcoming and the service is great. Breakfast had fresh fruit and an omelette station everyday. I didn't have time to use the pool but it looked quite nice. Had a tasty meal at the restaurant attached, The Copper Pot, where I also had great service.
Stayed 3 nights in Jun 2023

8/10 Good

Anvar

Stayed 1 night in May 2023

6/10 Okay

REGINALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Lilongwe for one week. I am glad that I only booked this hotel for two nights. The only good thing good about this hotel is the location and the staff. The rooms are dated. It looks like grandmothers bedroom. Which was not a dealbreaker. The the Wi-Fi sucks. You can almost say that it really is nonexistent. The staff tried to resolve the situation and it really did not help. The dealbreaker breaker for me was found out that YouTube is blocked. I usually exercise to videos on YouTube in the morning. So this hotel wants to give you horrible Wi-Fi service and and censor of what you watch. I was out.

2/10 Terrible

Sofeeyah

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Mar 2023

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here for a few nights with our toddler after a long flight from UK. The room was beautiful and well presented, and the staff were very friendly and accommodating. The swimming pool was lovely and very child-friendly with a separate shallow pool. Only a few complaints - there were no mosquito nets, only peaceful sleep tabs, which were ok but not as effective as nets, and the external fire doors were locked at night. We had a slight confusion with payment at the end but this was quickly and professionally resolved by the manager. Would definitely recommend this place to other travellers especially families, and will be staying there again on our way back from Malawi
Stayed 3 nights in Feb 2023

8/10 Good

PhilIp

Stayed 3 nights in Feb 2023

2/10 Terrible

Diane

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Rooms Available
Unfortunately after paying for everything online when I arrived at the hotel they informed me that they had been sold out for over a week and didn't have an available room. The front desk said sorry and hope you find a place. I also tried to reach a person at hotels.com to help me find another room and couldn't reach anyone. Hotels.com needs to make sure there are rooms available before taking peoples money.
Stayed 4 nights in Sep 2022

6/10 Okay

Brian

Business traveller
the hotel wifi is not stable you can only connect to two devices at a time and the gym is completely run down
Stayed 2 nights in Sep 2021

6/10 Okay

Muchona

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The place is serene and quiet, I just found it odd not to have DStv at such a Hotel. The Bar is not open to customer choices but rather kind of dictated one.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great environment. Wonderful restuarant with a nice pool area for relaxation. Also conveniently located close to Crossroads shopping complex and City Mall.
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Stayed 3 nights in Jul 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay at crossroads
Stayed at Crossroads hotel, we had a very welcome reception from the day we arrived, the team at crossroads were very polite and cheerful. Food was very nice we had plenty of options to select from, i highly recommend this place for anyone who wants a little vacation or business, its truly a relaxing place and atmosphere is wonderful!
Stayed 3 nights in Jul 2020

10/10 Excellent

Ken, Nairobi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Food court, stores and banking nearby.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel centrally located with malls and eating places just a walk away. very convenient but if you drink alcohol make arrangements to get its outside the hotel. No alcohol here.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
My stay was good. Everything was okay except the gym did not have towels. It was difficult to workout without wiping sweat. I suggest they always have towels and drinking water available at the gym
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Didn't like the breakfast. Also the bathroom doesn't have the dryer, as it is fixed to the wall in the room - in the drawer.
Stayed 11 nights in Jun 2019

10/10 Excellent

Heinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ones again.
It is always a good experience at Crossroads. That's why it is my first choice 😉
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kFriendly helpful staff, good buffet breakfast, and dinner at restaurant was quite good (although "spicy" could have been spicier). The rooms look a bit tired/worn, but are comfortable.
Stayed 3 nights in May 2019