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Best Western Plus Bentley Hotel & Spa

4.0 star property
4-star spa hotel perfect for exploring Lincoln

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Photo gallery for Best Western Plus Bentley Hotel & Spa

Executive Room, 2 Single Beds, Non Smoking
Indoor pool
Lobby
Breakfast, lunch, dinner served; Mediterranean cuisine
Lobby
Reviews
8.4

Very good

Popular amenities

  • Hot tub
    Hot tubHot tub
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Pool
    PoolPool
  • Gym
    GymGym
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Newark Road, South Hykeham, Lincoln, England, LN6 9NH
  • Popular LocationUniversity of Lincoln9 min drive
  • Popular LocationLincoln Castle11 min drive
  • Popular LocationLincoln Cathedral11 min drive
  • AirportEast Midlands (EMA)71 min drive

Room options

View all photos for Standard Room, 2 Single Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, cribs/infant beds

Standard Room, 2 Single Beds, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, cribs/infant beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed, Non Smoking

Family Room, 1 King Bed, Non Smoking

Family Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 2
  • 2 King Beds

View all photos for Family Room, 2 Single Beds, Non Smoking

In-room safe, desk, blackout drapes, cribs/infant beds

Family Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, blackout drapes, cribs/infant beds

Standard Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, cribs/infant beds

Family Room, Multiple Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Canopy Bed)

Standard Room, 1 King Bed, Non Smoking (Canopy Bed)

Standard Room, 1 King Bed, Non Smoking (Canopy Bed)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Lincoln, an IHG Hotel
Pet-friendly
Free WiFi
Breakfast available
Parking available
4.2 out of 5, Very good, (1004)
The price is CA $98
per night
CA $118 total
includes taxes & fees
14 Jul - 15 Jul
Holiday Inn Lincoln, an IHG Hotel

About the area

Lincoln

City center retreat .Within 6 miles (10 km) of this Lincoln hotel, you'll find LNER Stadium and University of Lincoln. Usher Gallery and Lincoln Museum are also within 6 miles (10 km).

What's nearby

  • Sincil Bank - 9 min drive
  • University of Lincoln - 9 min drive
  • Lincoln Castle - 11 min drive
  • Lincoln Christmas Market - 11 min drive
  • Lincoln Cathedral - 11 min drive

Getting around

  • Hykeham Station - 4 min drive
  • Nottingham (NQT) - 33 min drive

Restaurants

  • ‪McDonald's Lincoln - Gateway - ‬6 min walk
  • ‪The Centurion - ‬3 min drive
  • ‪Lincoln Green - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Burger King - ‬6 min walk

About this property

Best Western Plus Bentley Hotel & Spa

4-star spa hotel perfect for exploring Lincoln
Best Western Plus Bentley Hotel & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. A fitness center, a sauna, and spa services are also featured at the business-friendly Best Western Plus Bentley Hotel & Spa. Self parking is free.

This 4-star Lincoln hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Bentley Hotel & Spa offers 80 air-conditioned accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Beauty Spa at Bentley Hotel has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 16.00 for adults and GBP 8.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.00 for adults and GBP 8.00 for children
  • Crib (infant bed) fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Bentley Hotel Lincoln
Best Western Plus Bentley Hotel
Best Western Plus Bentley Lincoln
Best Western Plus Bentley
Best Western South Hykeham
BEST WESTERN PLUS Bentley Hotel & Spa Lincoln/South Hykeham, UK
South Hykeham Best Western
Best Western Bentley Hotel And Leisure Club
BEST WESTERN PLUS Bentley Hotel & Spa Lincoln/South Hykeham UK
Best Western Plus Bentley Hotel Spa
Best Plus Bentley & Lincoln
Best Western Plus Bentley Hotel & Spa Hotel
Best Western Plus Bentley Hotel & Spa Lincoln
Best Western Plus Bentley Hotel & Spa Hotel Lincoln

Best Western Plus Bentley Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 289 out of 687 reviews" "
Rating 8 - Good. 265 out of 687 reviews" "
Rating 6 - Okay. 94 out of 687 reviews" "
Rating 4 - Poor. 27 out of 687 reviews" "
Rating 2 - Terrible. 12 out of 687 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caspar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
I booked an overnight stay as a surprise for my Mums 82nd birthday. We have stayed at this hotel a few times in the past and it is a favourite of hers. The staff were very friendly and helpful. Our rooms were spacious and the beds extremely comfortable. The only slight disappointment was that the jacuzzi was out of action but the rest of our stay made up for it.
Stayed 1 night in Mar 2024

6/10 Okay

Amee

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very shaby
Arrived at the bentley hotel and parked no problem, checked in, went to the room and the keys didn't work so reception gave us new ones which worked, went into the room to find the bed only double but we booked a king size. Then find out that king is same as double here, felt abit mislead by the booking. Very basic room but the bed was comfy. Breakfast was nice, very helpful waitress. The spa area needs alot of work and tlc it's very old and dirty, the sauna was too hot and is tiny, the jacuzzi was broken and the pool freezing. I think it's way over priced compared to other four star hotels we have stayed in recently, the Leonardo for example is alot cheaper and you get alot more for your money. I wouldn't stay here again.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
A did a job hotel
The room did a job and was comfy enough. Hotel technology was dated but functional (despite the noises the lift made!) Room service and meals were fine although side of chips for one meal felt like a quick microwave job rather than actually cooked, but the pizza alongside it was lovely. Staff friendly and nice. Biggest issue was the hotel pool and spa. It was advertised as open but two days before my booking i received a message to say the facilities were limited. I sent a message to the hotel asking for clarification on what this entailed and received no reply. When i arrived on site i asked at reception and was told the pool and sauna were working but the jacuzzi was out of action. This seemed ok but when i visited the pool it was clear work was still going on behind the scenes as well as in the jacuzzi with staff and contractors walking through to look at and review the work progress. This meant the pool side and changing facilities were covered in various marks and sign of the work going on. The last element was a sign as you exited the changing room to the pool which said due to work the pool temperature was lower than normal. In real terms this meant there was no heating in the pool or the pool area. Not a great swimming/spa experience :(
Stayed 3 nights in Feb 2024

4/10 Poor

Michael

Business traveller
Disliked: Property conditions & facilities
Look for another hotel.
I think this hotel is only surviving due to the Best Western name being associated with it. The outside looks very 80s and that is echoed on the inside. The rooms itself was comfortable enough although they seem to have a serious issue with the plumbing. The cold tap produced warm water for a period of time before stopping altogether. I tried to have a shower, but given the previous statement about the cold water running hot, the only water that come out of the shower was either scalding hot or just a dribble. I think my room was located near the gym as I had to listen to the thumping of someone running on a treadmill while trying to get to sleep. The room also overlooked the main road into Lincoln and as such, I was woken up several times in the night due to traffic noise. The food in the restaurant was also poor. I had a potato thing for starters and the potatoes were dry inside. The Chicken Korma I had for the main course, despite being the size of a child's portion, was one of the blandest and most tasteless meals I can remember. It is very rare that I ever find the need to add seasoning to a meal, but this "curry" required a number of applications of salt to add flavour. It's safe to say, that I would never stop in this hotel again.
Stayed 1 night in Jan 2024

6/10 Okay

Rachel

Business traveller
Liked: Cleanliness, staff & service
Staff friendly and helpful on arrival, room was clean, bathroom a little worn. Pillows hard (but that's just my preference) Disappointed pool was too cold to use and jacuzzi was not working. Food in the restaurant was very nice. Room and corridor doors could do with being fitted with soft close or something, individuals returning to their room between 12 and 1.30am. Hotel cant control guests being loud on the way back to their room but the bang of the doors made it impossible to sleep through.
Stayed 1 night in Jan 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I couldn't fault anything about my stay here.
Excellent customer service and friendly staff. I was informed the pool area was undergoing refurbishment but could still be used albeit a little cold.I had use of the gym and spa if required. The room was bigger than expected (bonus) very clean. The bathroom was spotless with plenty of towels and the shower was poweful and hot. I had the best nights sleep in a long time in the most comfortable bed. There was the option of using the restaurant or bar area for food if required or room service was available, all at a reasonable price. I would definitely stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Lovely room Totally worth staying
Stayed 1 night in Jan 2024

6/10 Okay

MISS

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel and comfy stay but shame so many facilities not working e.g lift, jacuzzi
Stayed 1 night in Jan 2024

10/10 Excellent

Nitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lincoln Hotel
Good sized rooms in hotel with great facilities, pool, spar etc. Reasonable priced food and drink, Had a really nice fish and chips.
Stayed 1 night in Dec 2023

4/10 Poor

Lee

Disliked: Staff & service, property conditions & facilities
Oh dear
Pool was cold, spa was broken, pool side hot bed broken, mens changing room dirty, lack of service personnel in restaurant. Overhearing staff talking to eachother about a new manager starting on tuesday, the restaurant tables wasnt dressed,. We went to the Bentley in june this year and it was 100%, last night it was more like 35%.
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities
Good family( spa, treatments, pool jucuzzi, steam room & gym. Good food in the restaurant. It's just a shames that all the internal bedroom & fire doors in the corridors bang really loudly, plus you get a lot of traffic noise on 2 sides of the hotel.
Stayed 1 night in Nov 2023

4/10 Poor

Lucy

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Ronnie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My room was ok a bit dated but ok, i was disappointed that the steam room was out of order and has been for a long time now as i was told by one of the locals, and there was no spar and beauty staff available on the weekend
Stayed 1 night in Nov 2023

8/10 Good

Collette

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very welcoming, very helpful and polite. Room was very clean, food and drinks was good. Really enjoyed the swimming pool/spa. They was a bit of road noise at night but wasn’t that bad.
Stayed 2 nights in Nov 2023

6/10 Okay

Sarah

Travelled with partner
Our room was basic but clean and tidy. The swimming pool was freezing cold, the jacuzzi was out of bounds, the steam room was out of bounds and the mens changing and shower facilities were pitch black as no lights worked. The whole leisure facilities looked like they were empty & disused, not inviting and relaxing - didn’t make us want to be there for very long, less than 10 mins we were there!
Stayed 1 night in Oct 2023