The staff was kind enough, and the room itself, such as the layout and the bed and the sitting area, was fine, but the smell in the room was musty and moldy and the floor almost felt damp. We were exhausted and were only staying one night, so we didn't request a different room, but if we were staying longer, we definitely would have. I don't know if it had to do with being on the bottom floor (we were in room 105), but I read a few other reviews that also complained of a musty, moldy smell in their room, so maybe it's just one or two rooms? In any case, we won't be staying there again.