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Altis Grand Hotel

5.0 star property
5-star luxury hotel near Cinemateca Portuguesa Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altis Grand Hotel

Indoor pool
Terrace/patio
Front of property - evening/night
Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
Rua Castilho, 11, Lisbon, 1269-072
  • Botanical Garden
    3 min walk
  • Avenida da Liberdade
    3 min walk
  • Eduardo VII Park
    8 min walk
  • Lisbon (LIS-Humberto Delgado)
    19 min drive

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Single Room

  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Premier Single Room

Minibar, in-room safe, desk, blackout drapes

Premier Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room (with Extra Bed)

Deluxe Double or Twin Room (with Extra Bed)

Deluxe Double or Twin Room (with Extra Bed)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite

Suite | In-room dining

Suite

  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Double Room

Minibar, in-room safe, desk, blackout drapes

Premier Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Lisbon

City center stay.With a stay at this Lisbon City Center hotel, you'll be steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Botanical Garden and National Museum of Natural History are also within half a mile (1 km).

What's nearby

  • Avenida da Liberdade - 3 min walk
  • Eduardo VII Park - 8 min walk
  • Marquis of Pombal Square - 8 min walk
  • Rossio Square - 15 min walk
  • Santa Justa Elevator - 18 min walk

Getting around

  • Rato Station - 6 min walk
  • Rossio Station - 14 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪Koppu Ramen Izakaya - ‬2 min walk
  • ‪Vintage Restaurante & Bar em Lisboa - ‬2 min walk
  • ‪DOTE - Cervejaria Moderna - ‬2 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪V Rooftop Bar - ‬3 min walk

About this property

Altis Grand Hotel

5-star luxury hotel near Cinemateca Portuguesa Museum
Altis Grand Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. A fitness center, spa services, and multilingual staff are also featured at the luxury Altis Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1973
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
Altis Grand Hotel offers 300 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

GSpa has 4 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 24 for adults and EUR 12 for children
  • 2 restaurants
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels

Food and drink

  • Dining table
  • Electric kettle
  • Minibar
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Self parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.
Property Registration Number 1072

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Altis Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1003 reviews" "
Rating 8 - Good. 240 out of 1003 reviews" "
Rating 6 - Okay. 75 out of 1003 reviews" "
Rating 4 - Poor. 29 out of 1003 reviews" "
Rating 2 - Terrible. 15 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

tanika

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife annd I really appreciated the attentive care the staff provided during our stay especially Carolina and Joel at the front door!! Thanks for making it memorable!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruzanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 5 nights in Aug 2024

6/10 Okay

marisel

Travelled with family
Liked: Cleanliness, staff & service, amenities
When I saw the property in pictures look different, the property is old
Stayed 3 nights in Aug 2024

10/10 Excellent

My Nga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family of 3, we stayed here for one week in Aug in a double room with extra bed and breakfast. From the moment we arrived, we felt like VIPs - the service is outstanding across the board and staff are always super friendly and accommodating. We got our bags taken up to our room, welcome drinks upon arrival, chocolates the next day and best of all, for our son's 10 year birthday, we got drinks and a birthday cake! We didn't mention he had a birthday, the hotel noticed this themselves! We loved our stay and would highly recommend this hotel (or any Altis hotel if this is the standard). The hotel is very comfortable and of a high standard throughout. We enjoyed our dinner in the Bistro, very tasty and, again, great service. The St Jorge bar is very plush and sitting on the balcony was very relaxing. We used the pool and spa area every day - mornings were a bit quieter, though the jacuzzi warms up more in the afternoon. The mezzanine area is a nice quiet area to sit and wait for your room to be cleaned. Practically, there are lots of places nearby within walking distance to get snacks, drinks and meals. There are 2 Metro stops within 10 mins walk also. Loved this hotel!
Stayed 7 nights in Aug 2024

10/10 Excellent

Saleiyah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place and very accommodating would recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Loreley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly clean hotel with spacious room. Hotel roof bar really nice but not the greatest view
Stayed 1 night in Jul 2024

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Ayoola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

jennifer

Stayed 2 nights in Jul 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
What a gorgeous hotel! It couldn’t be more perfect. The location was incredible. Everything was so clean and everyone was so friendly. The receptionists were lovely. I also left a note to say we were there celebrating my boyfriend’s birthday and they did everything they could to make him feel special. 10/10 hotel couldn’t recommend more!
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
5* staff and location but dated
This might be me being picky but as being a regular visitor for 5* hotels the Altis grand is lacking some small details to give it that 5* feel. Pro: Super friendly and helpful staff. 5* service. 5* location. Couldn’t be any better. Baby friendly. Provided a cot free of charge. Has parking all be it with a fee. Cons: Needs a refresh. I’m sure this hotel looked and felt 5* when it opened but does not seem to have had any work done to it since. The whole place is very dated. The room was a good size but had light that wasn’t working and the bathroom amenities were poor. Toilet paper that’s thinner than anything you’d find in public and shower Amenities provided on a wall pump. These small details could bring it up to 5* feel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay wonderful friendly and accommodating staff made our stay so comfortable and memorable including a birthday cake a bottle of bubbly in our room on my partner’s birthday !! 10/10
Stayed 4 nights in Jul 2024

10/10 Excellent

Geraldine

Stayed 2 nights in Jul 2024

10/10 Excellent

Elie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for five nights for a short city break and my 50th birthday. Check in was quick and efficient with (Pedro) then a member of Guest Relations team(Filipa) my apologies if I didn’t get Filipa name correctly. She took us to our room and showed us how things worked and what was available like spa, swimming pool, jacuzzi, etc. On the day of my birthday, I was very surprised to see a bottle of bubble, cake and a hand written birthday card - this was a lovely and personal touch. Thank you! The room was spacious and there was water, tea and coffee provided. The bathroom was lovely, with very good toiletries. I work for a big corporation in the U.K and we arrange big events all over the world. From my personal experience, this is a really well managed hotel which is so important when you are organising a big events and I look forward to organise a corporate event at Altis Grand Hotel. The hotel is not only very comfortable, but every member of staff I had contact with whether in the bar, at the welcome desk, the garden roof bar, everyone went above and beyond in customer service. The hotel is very well situated, close to metro station, shops and restaurants. Breakfast was very good and staffing were professional and polite. We will definitely come back on a short city break also corporate visits to Altis Grand Hotel and we highly recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

wen ying

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, efficient , friendly!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ralph

Travelled with family
Liked: Amenities, property conditions & facilities
Located in a calm area but you can reach within 5 minutes by car busy areas. Very nice hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

german, Orlando

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and helpful staff.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jay

Stayed 3 nights in Jul 2024

10/10 Excellent

Harinderpal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great property.
Stayed 3 nights in Jul 2024

8/10 Good

Shoaib

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024