City center stay.At this Lisbon Old Town apartment, you'll be well placed to visit Rossio Square and Santa Justa Elevator, both steps away. Also, Avenida da Liberdade is within half a mile (1 km) and Campo Grande is within 3 miles (5 km).
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Hello Lisbon Rossio Collection Apartments
4-star apartment near Rossio Square
Hello Lisbon Rossio Collection Apartments offers its guests laundry facilities, express check-in, and express check-out. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.
This 4-star Lisbon apartment is smoke free.
1 building
20 guestrooms or units
4 levels
Breakfast available (surcharge)
Self-service laundry
Express check-in
Express check-out
Storage area for luggage
Elevator
No smoking on site
Hello Lisbon Rossio Collection Apartments offers 20 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 4-star apartment have kitchenettes with refrigerators and microwaves. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Cable television is provided.
Languages
English, French, Portuguese, Spanish
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
Street parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Family friendly
Cribs (infant beds): EUR 10.0 per day
Kitchenette
Refrigerator
Microwave
Coffee/tea maker
Dining
Continental breakfast available for a fee daily 7:30 AM–9:00 AM: EUR 9 for adults and EUR 9 for children
Bedrooms
Sofa bed
Bathrooms
Shower
Towels provided
Hair dryer
Entertainment
TV with cable service
Laundry
Laundry facilities
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Elevator
Soundproofing
Smoke-free property
Services and conveniences
Safe
Iron/ironing board
Luggage storage
No housekeeping
Location highlights
Near a metro station
Near a train station
In the city center
In the historical district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
20 rooms
4 floors
1 building
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Access methods
Access code, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for EUR 10.0 per day.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately EUR 9 for adults and EUR 9 for children
Airport shuttle fee: EUR 30.00 per vehicle (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: EUR 10.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 267 out of 568 reviews" "
10 - Excellent
267
Rating 8 - Good. 219 out of 568 reviews" "
8 - Good
219
Rating 6 - Okay. 52 out of 568 reviews" "
6 - Okay
52
Rating 4 - Poor. 16 out of 568 reviews" "
4 - Poor
16
Rating 2 - Terrible. 14 out of 568 reviews" "
2 - Terrible
14
8.6/10
Cleanliness
7.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
Reviews
2/10 Terrible
Verified traveller
Travelled with family
30 Jul 2020
Disliked: Cleanliness, room comfort
Verified traveller
Stayed 2 nights in Jul 2020
2/10 Terrible
x, California
11 Jun 2020
Ad looks good. Ad looks good. Ad looks good. Ad looks good. Ad looks good. Ad looks good. Ad looks good. Ad looks good. it!
x
Stayed 3 nights in May 2020
4/10 Poor
Tyson, Kaysville
Travelled with family
12 Mar 2020
Liked: Cleanliness, amenities
The property itself was fine and location great. We had a concern with communication as we learned upon arrival that we couldn’t pay onsite (even though that was offered through Expedia) and that we weren’t going to have access to the room unless we supplied a credit card number over the phone. It was late and I had my whole family standing outside the building so I gave my number. I should have been contacted about that before then. I had zero messages letting me know that payment hadn’t been received and that it would be required ahead of time to get a room. That should be the only option for this hotel in Expedia (pay ahead of time) because there is no attendant to take payments at the hotel.
Virtual check-in was broken in the morning but the management team did not try to address until it was time to check in at 3pm. By that time, 3 families waiting to check in had already been waiting 30 mins for a representative to physically check everyone in. They could have planned better, knowing their virtual check in was broken.
Verified traveller
Stayed 3 nights in Feb 2020
10/10 Excellent
Sanjay, San Francisco, CALIFORNIA
Travelled with partner
17 Feb 2020
Liked: Cleanliness, amenities
This is an excellent property with grat location. Suggest to provide som additional thinks like table salt & Pepper, dish washing soap and scruber etc.
Wasn’t much to look at on the outside, but inside it was very nice and modern. Kitchen was big and updated, but no soap was provided to do the dishes. TV service was ok. Check-in was only by machine and was confusing. Printed ticket didn’t have ink and so needed to rely on additional help (by a Skype phone mix) and an e-mail. Once we figured it out, it was fine. Location was good, central to a great restaurant and shopping district, and close to public transport.
Allison
Stayed 2 nights in Nov 2019
8/10 Good
Verified traveller
Travelled with family
19 Nov 2019
Liked: Property conditions & facilities
Super,clean and comfortable bare bones accommodation in center of city (near train station). A couple of supermarkets just down the stairs, a bar next door and several cafes. The boxed breakfast delivered each morning was very generous and delicious. You buy the coffee downstairs or make it in the flat.
Laundry and dishwasher soap is available, but no dish washing sponge, soap, paper towels, drying towel. Easy to purchase.
TV is just movies, mainly in Portuguese. If in a car, parking would be a problem.
Would use them again.
Have stayed here before but don’t think I would again. They are good apartments and very central, but just lacking in a few basics.
1/ the shower was broken and difficult to use.
2/ the water didn’t drain properly in the bathroom.
3/ the iWIFI wasn’t very good.
4/ the tv was very limited in selection.
5/ the heater was pretty ineffective
Great shame but these are fairly basic things in a small apartment/studio.
That picture its a bluff. The property is located behind the railroad station. That specific area is pretty bad with beggers and dirty everywhere even human feces. After you get OUT of the property location you are very centric. I wouldn't recommend this place for the comfortable traveler. The TV did not function when I went down 4 floors and reached a pragmatic phone the guy that answered said that it was probably due to bad weather, He must have been in the North Pole because there was a lovely weather. I also had to phone for the AC/heater because the remote was not working. I think they repaired it by control remote because when we came back all 4 AC/heaters were on and it was very very WARM! My iPad was not working so I asked if someone could call us. the answer was NO! I also asked why there was no alarm clock in the room and the guy answered that we had to use our phone!!!! I NEVER travel with a phone when on vacation!!!! If there is NO SERVICE then an alarm clock would be great for those that need to catch an early flight! There is NO reception, not even a ghost! Just a machine like a vending machine where you have to scan the passport of each and every guest, pay with your credit card (NO AMEX), GET a hotel where you can order a wake up call, order a taxi and watch TV before you go to sleep. This is a scam like place NO employees, great!!!! all the money for the owners on behave of ZERO service to the payers!
This is in an amazing location, and was great for our short stay! It was an easy check-in process and a huge apartment. The cleanliness of the apartment was ok, but the sheets + towels were a bit old. Overall, we'd stay here again!
The check in process is unique. At first we thought it was difficult because of access code but in the end it is safe.
The property is clean, relaxing to stay, clean beddings, enough toiletries
Fantastic location right in the centre of Lisbon, close to one of the main train stations, shopping and restaurants. It is in a very touristy area but we discovered that this is hard to escape in Lisbon. The apartment was much larger than we had expected so excellent for three of us. Wifi was a bit sluggish.