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Hotel Real Palacio

5.0 star property
5-star luxury hotel near Gulbenkian Museum, connected to a shopping center

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Photo gallery for Hotel Real Palacio

Portuguese cuisine
Lobby sitting area
Point of interest
Lobby
Deluxe Double Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Gym

Explore the area

Map
Rua Tomas Ribeiro 115, Lisbon, 1050-228
  • El Corte Ingles Mall
    ‪3 min walk‬
  • Eduardo VII Park
    ‪4 min walk‬
  • Saldanha Square
    ‪9 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Lisbon

Central Lisbon getaway .With a stay at this Lisbon City Center hotel, you'll be within half a mile (1 km) of Gulbenkian Museum and 2 miles (3 km) of Rossio Square. Castle of São Jorge and Commerce Square are also within 3 miles (5 km).

What's nearby

  • Gulbenkian Museum - 11 min walk
  • Lisbon Zoo - 3 min drive
  • Rossio Square - 4 min drive
  • Commerce Square - 4 min drive
  • Castle of São Jorge - 5 min drive

Getting around

  • Sete Rios Station - 3 min drive
  • Sao Sebastiao Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 15 min drive

Restaurants

  • ‪Confeitaria Imperial - ‬2 min walk
  • ‪Miosótis - ‬2 min walk
  • ‪Restaurante Solar do Morais - ‬1 min walk
  • ‪Butchers Saldanha - ‬2 min walk
  • ‪Galeria 44 - ‬2 min walk

About this property

Hotel Real Palacio

5-star luxury hotel near Gulbenkian Museum, connected to a shopping center
Hotel Real Palacio offers its guests a health club, a hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Real Palacio. For a fee, parking is available.

This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2004
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Real Palacio offers 147 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 9 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 15 for adults and EUR 7.5 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palacio Real
Hotel Real Palacio
Hotel Real Palacio Lisbon
Palacio Hotel
Real Palacio
Real Palacio Hotel
Real Palacio Lisbon
Real Palacio Hotel Lisbon
Hotel Real Palacio Hotel
Hotel Real Palacio Lisbon
Hotel Real Palacio Hotel Lisbon

Hotel Real Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

claudette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Israelita

Travelled with partner
Courteous staff, clean room and spacious room
Stayed 2 nights in Nov 2024

4/10 Poor

Sara

Stayed 3 nights in Nov 2024

4/10 Poor

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Brian, Santa Clarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect. The staff were friendly and helpful. The location is perfect walking distance to see the city, get food or go shopping. Parks near by to relax and take a stroll. The hotel was quiet and quite nice. The hotel restaurant was delicious and had a sports bar to watch a football match. Transportation was close by to get around via train or bus. I would recommend this hotel and would certainly stay here again
Stayed 1 night in Nov 2024

8/10 Good

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy-we could here talking outside and the church bell ringing hourly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, metro nearby. Have seen complaints of breakfast but its fresh and plenty to eat. Coffee ok, if you want top coffee there are lots of excellent coffee shops 5 mins away. For a city break this hotel is very good and well located. If you want luxury you will have to pay a lot more. Room was clean. Compared to similar priced hotels in London this is way better. I will return when coming back to Lisboa which i intend to do.
Stayed 4 nights in Oct 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odd shower
Watch out for odd bathroom shower / bath design. Way too easy to flood the room.
Stayed 2 nights in Sep 2024

8/10 Good

Margaret

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but decent amenities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Sep 2024

8/10 Good

Jinell

Travelled with family
Liked: Cleanliness, staff & service
Good place to stay, easy to flag a taxi and safe neighbourhood. Air condition system is not cooling enough, rated 3/10. That is the only downside for me.
Stayed 2 nights in Sep 2024

6/10 Okay

mehrnaz

Travelled with group
Disliked: Amenities, property conditions & facilities
It wasn’t a 5 star hotel as I always go
Stayed 4 nights in Sep 2024

10/10 Excellent

Kimberley S

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Sep 2024

10/10 Excellent

Sergey

Stayed 1 night in Aug 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

DAICHI, New York

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Tracy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are run down and need updating and some tlc. Our room had lots of ants and the a/c was not working.
Stayed 1 night in Aug 2024

8/10 Good

Tatiana

Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms for European hotel. Breakfast was good and paling was ample. Check in was easy.
Stayed 2 nights in Aug 2024

10/10 Excellent

chung lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Miriam

Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy Tadrous or Merna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 2 nights in Aug 2024