Hotel Real Parque

4.0 star property
4-star family-friendly hotel near Rossio Square, connected to a shopping center

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December 2024
January 2025

Photo gallery for Hotel Real Parque

Exterior
Bar (on property)
Business centre
Point of interest
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
Avenida Luis Bivar, 67, Lisbon, 1069-146
  • El Corte Ingles Mall
    4 min walk
  • Tozzi Forneria Moderna
    1 min walk
  • Sao Sebastiao Station
    4 min walk
  • Lisbon (LIS-Humberto Delgado)
    19 min drive

Room options

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Lisbon

City center retreat .Within a 15-minute walk of this Lisbon City Center hotel, you'll find Marquis of Pombal Square and Avenida da Liberdade. El Corte Ingles Mall and Eduardo VII Park are also within half a mile (1 km).

What's nearby

  • Gulbenkian Museum - 11 min walk
  • Marquis of Pombal Square - 14 min walk
  • Avenida da Liberdade - 14 min walk
  • Campo Grande - 3 min drive
  • Rossio Square - 4 min drive

Getting around

  • Sao Sebastiao Station - 4 min walk
  • Entrecampos Station - 19 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪BuonaPizza - ‬2 min walk
  • ‪Miosótis - ‬1 min walk
  • ‪Galeria 44 - ‬1 min walk
  • ‪Restaurante Real das Avenidas - ‬2 min walk
  • ‪Degust'AR Lisboa - ‬1 min walk

About this property

Hotel Real Parque

4-star family-friendly hotel near Rossio Square, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room.

Public spaces have free WiFi. Event space at this hotel measures 1593 square feet (148 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Hotel Real Parque. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 10 levels
  • 1593 sq ft of conference space
  • 148 sq m of conference space
  • Built in 1994
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Real Parque offers 153 accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 9 per day)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 11 for adults and EUR 5.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.00 per night.
  • Cribs (infant beds) are available for EUR 15.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 5.50 for children
  • Self parking fee: EUR 9 per day
  • Crib (infant bed) fee: EUR 15.00 per night
  • Rollaway bed fee: EUR 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Parque Real
Hotel Real Parque
Hotel Real Parque Lisbon
Parque Real
Parque Real Hotel
Real Parque
Real Parque Hotel
Real Parque Lisbon
Hotel Real Parque Hotel
Hotel Real Parque Lisbon
Hotel Real Parque Hotel Lisbon

Hotel Real Parque Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 347 out of 999 reviews" "
Rating 8 - Good. 466 out of 999 reviews" "
Rating 6 - Okay. 136 out of 999 reviews" "
Rating 4 - Poor. 34 out of 999 reviews" "
Rating 2 - Terrible. 16 out of 999 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Poley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location,good value, very pleasant staff ,near metro for airport.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Lan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good area. Very safe. ..............
Stayed 4 nights in Dec 2019

6/10 Okay

rita

Travelled with group
The check in clerk was not friendly at all. She seemed angry that we were checking in at 10:30 pm
Stayed 1 night in Dec 2019

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely central hotel in Lisbon. The rooms are really spacious and the beds comfortable. the staff was very polite.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to use my own hairdryer in the bathroom and there were no mirrors in areas where I could have used it. The handle on the one provided was too hot to handle without wrapping in a cloth. Small complaint, and other than that, stay was perfect.
Stayed 10 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Central. Not expensive. Very helpful staff. In house buffet dinner $15 euro. Good breakfast.
Stayed 4 nights in Nov 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable characterless hotel near Gulbenkian
Slightly tired but comfortable mid-range hotel not far from the Gulbenkian but not as near to the old centre as it would have you believe. Good breakfast. Good-sized rooms. No toiletries apart from a squeezy bottle near the shower and near the sink. Some very good staff; others indifferent or rude (e.g. when our keys didn't work). Male toilet at breakfast room level needs repairs on the wall.
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room needs some refurbishments as it looks too old for a 4* hotel. The kettle was very dirty and it was too hot, the air con didn't seem to work.
Stayed 1 night in Nov 2019

4/10 Poor

NESTOR JAMES

Disliked: Cleanliness, property conditions & facilities
Sleepless night
AC IS VERY LOUD, Didnt get a sleep on my first nite. Carpet is dirty, bathroom is bare and moldy. Requested for transfer, assigned to another room but when I returned to my room after breakfast, the door is jammed and can’t open whatever they do. Waited for over an hour before it got fixed. Basically wasted 2.5 hours of my day, instead of spending sightseeing.
Stayed 3 nights in Oct 2019

6/10 Okay

Daniela

Disliked: Staff & service, property conditions & facilities, room comfort
Look around elsewhere
Room was a very good size but totally disfunctional. Power points under the furniture, to charge anything you needed to crawl under the furniture. Bathroom smelt like a whole bleach bottle used. Airconditioning not effective, so we had to have windows open and trucks and airplanes kept us awake. As per other reviews, very dated, and confirm, only 1 tub of milk supplied. Reasonable location.
Stayed 4 nights in Oct 2019

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! It was clean overall but the carpet is old and stained. Great staff, very friendly and helpful👏👏👏
Stayed 1 night in Oct 2019

4/10 Poor

Peter, NY

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff, for the most part, were very helpful. Unfortunately, my room had a leak in the ceiling that was dripping for my entire stay and the carpet was soaked because of it. I told the front desk about the leak when I checked in and they sent someone up. The person thought it might be the AC unit and took the ceiling apart. I had to get ready for a dinner with friends, but was not able to because of the repair going on. Finally, I left to meet friends and asked the repair man to lock my room. I was weary about leaving my room with everything in it, but had no option. The maintenance man told me it would be fixed when I returned. I returned late from dinner and the ceiling was still leaking and the floor was soaked. The dripping continued all night. When I reported it again to the front desk, they simply said "thank you for your feedback" Never an offer to change my room for me.
Stayed 1 night in Sep 2019

2/10 Terrible

Joe, Nyc

Liked: Staff & service
Disliked: Cleanliness
Dirty carpet in room and hallway. No napkins in room safe no locks You can hear the water coming down sewer pipe coming through the bathroom I will never stay again and I will not recommend it
Stayed 3 nights in Sep 2019

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Staff was great, wifi was so so, parking was expensive, food was good, location was a little too far from downtown
Stayed 3 nights in Sep 2019

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was really good. It's in a great location in T
Stayed 2 nights in Sep 2019

8/10 Good

PHILIP

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning broken Shower broken Smells like cigarettes Old rooms Didn’t get what we had bought Never stay at this property.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Close proximity to metro station for transfer to city centre. Hotel was very tired, dirty chairs in restaurant and communal seating areas in reception. Sports Bar could do with a total refurbishment. Service in sports bar disappointing but food was very good. Reception staff very helpful and courteous.
Stayed 3 nights in Sep 2019

8/10 Good

Petru, Sweden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ The location is very good, and well connected to Metro. Room was large and clean. Staff was very helpful. The breakfast was OK to good, but there can be more food variation. - The kitchen chair must be refurbished in one of the restaurants (summer 2019).
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only "downside" you need to walk to/from the metro station 5-7 minutes :):):)
Stayed 1 night in Aug 2019

6/10 Okay

V, Henley on Thames

Liked: Staff & service
The staff were excellent. They were very helpful, pleasant and professional.
Stayed 3 nights in Jul 2019