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ibis Lisboa Sintra

2.0 star property
Hotel near Pena Palace in Sintra

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Photo gallery for ibis Lisboa Sintra

Restaurant
Business centre
Front of property - evening/night
Restaurant
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Avenida Raul Solnado, 23 - 23A, Mem Martins, Sintra, 2710-162
  • Sintra National Palace
    ‪9 min drive‬
  • Estoril Racetrack
    ‪11 min drive‬
  • Pena Palace
    ‪13 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪31 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Sintra

São Pedro de Penaferrim stay.Your stay at this São Pedro de Penaferrim hotel places you within 3 miles (5 km) of Sintra Mountains and Pestana Golf Resort. Castle of the Moors and Moorish Castle are also within 3 miles (5 km).

What's nearby

  • Quinta da Regaleira - 7 min drive - 5.6 km
  • Sintra National Palace - 9 min drive - 6.8 km
  • Estoril Racetrack - 11 min drive - 9.0 km
  • Pena Palace - 13 min drive - 8.7 km
  • Moorish Castle - 13 min drive - 8.8 km

Getting around

  • Algueirão-Mem Martins Station - 4 min drive
  • Sintra Tram Stop - 5 min drive
  • Humberto Delgado Airport (LIS) - 31 min drive

Restaurants

  • ‪Café do Lado - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪O Rei das Gaitadas - ‬15 min walk
  • ‪Churrasqueira O Bacano - ‬14 min walk
  • ‪Cantinho do Cozinheiro - ‬18 min walk

About this property

ibis Lisboa Sintra

Hotel near Pena Palace in Sintra
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at ibis Lisboa Sintra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Sintra hotel.

  • 1 building
  • 125 guestrooms or units
  • 2 levels
  • Built in 2011
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Ibis Lisboa Sintra offers 125 accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

This Sintra hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 3 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: EUR 9.50 for adults and EUR 4.75 for children
  • A bar/lounge
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.5 for adults and EUR 4.75 for children
  • Self parking fee: EUR 3.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 3063

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

ibis Lisboa Hotel Sintra
ibis Lisboa Sintra
ibis Sintra
ibis Lisboa Sintra Hotel
ibis Lisboa Sintra Hotel
ibis Lisboa Sintra Sintra
ibis Lisboa Sintra Hotel Sintra

ibis Lisboa Sintra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 311 out of 771 reviews
Rating 8 - Good. 327 out of 771 reviews
Rating 6 - Okay. 97 out of 771 reviews
Rating 4 - Poor. 14 out of 771 reviews
Rating 2 - Terrible. 22 out of 771 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ALCIDES, Santa Maria da Feira

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Taking into account that Ibis Hotels are not in the luxury segment, I must say that the rooms are generally well-maintained and clean. The bathroom, and especially the shower, is very comfortable and spacious. One of the most positive aspects is the mattress, which is extremely comfortable, and the fact that Ibis Hotels are pet-friendly is a great advantage. However, my only negative remark is not related to the hotel itself but rather to the reservation process. In this case, the booking was made through Expedia.com, which did not provide an option to request a receipt with the VAT number (factura com NIF)—something I require for company expenses. Additionally, there is no straightforward way to contact Expedia to resolve this issue. I managed to call an Expedia number, which cost me nearly 6 euros, only to be informed by the representative that I had reached the wrong department. They provided me with another paid number to call, but that number does not work. If I am unable to obtain the receipt with the VAT number as needed, I will stop making future reservations through Expedia.
Stayed 1 night in Jan 2025

10/10 Excellent

Liah

Stayed 1 night in Jan 2025

10/10 Excellent

Michelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and attentive, specifically the diner staff. Clean, comfortable and good value.
Stayed 2 nights in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, friendly service and clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Eliezer, peachtree city

Liked: Cleanliness
Really clean and nice place to stay
Stayed 3 nights in Dec 2024

6/10 Okay

Luanne

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable hotel on outskirts of Sintra

We had an amazing stay at this hotel. We arrived super early to see if we could have luggage storage but surprised to be able to check in early so big bonus and thanks. Walking distance to grocery stores and restaurants. Bus stop within 2 minutes of hotel (we had a car so didn’t use but considered taking into Sintra to avoid hunting for parking). They do offer breakfast (we didn’t use) and have a bar/restaurant available. The only negative was they didn’t have a small fridge or microwave in room but reception did heat some items for me that I bought from a local grocery. Staff very helpful and friendly. Free parking up top and if full can pay 3 euro to use underneath parking. Easy access to highway to see the sites we visited! Would stay here again.
Stayed 3 nights in Nov 2024

2/10 Terrible

Kuntal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels did not seem washed. Internet was patchy. Breakfast options were limited. Staff was NOT friendly at all.
Stayed 1 night in Oct 2024

6/10 Okay

ben

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Stayed 1 night in Sep 2024

6/10 Okay

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff here are AMAZING. The hotel has a great vibe and the friendly staff made us feel like real guests. My only complaints are the air conditioning in the our room never worked and there was an odd smell coming from the sink in the bathroom. We did ask someone at the front desk to help with AC our first night, it did seem to help for that night but after it returned to not functioning. Thankfully our last two nights were a bit colder outside.
Stayed 5 nights in Sep 2024

6/10 Okay

johanna, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for just one night
Stayed 1 night in Sep 2024

8/10 Good

Cliff

Stayed 2 nights in Aug 2024

2/10 Terrible

David

Disliked: Amenities, property conditions & facilities
Bathrooms were terrible and rooms extremely small
Stayed 2 nights in Sep 2024

8/10 Good

Diane

Travelled with group
Liked: Amenities
Food preparation was mediocre.
Stayed 4 nights in Sep 2024

6/10 Okay

Armenio

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was okay, bed was very clean and I was not uncomfortable. However the bathroom had a strange smell coming from perhaps still water. Very unpleasant
Stayed 1 night in Sep 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Marive, orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place … people nice
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Aug 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Brenda

Travelled with partner
Liked: Amenities
Front desk was helpful and efficient. The breakfast was averages but pricey. The mattress was comfortable but covered with a plastic liner which made me feel hot and sweaty. I understand the need for the plastic but it wasn’t comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Henrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2024