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Lisbon Serviced Apartments Baixa Castelo

5.0 star property
5-star luxury apartment near Rossio Square

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Photo gallery for Lisbon Serviced Apartments Baixa Castelo

Front of property
Apartment, 1 Bedroom, Kitchenette
Apartment, 2 Bedrooms, Kitchenette | Private kitchenette
Apartment, 1 Bedroom, Kitchenette
Apartment, 1 Bedroom, Kitchenette

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washer
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Dryer
  • Free WiFi

Explore the area

Map
Rua dos Fanqueiros, 136, Lisbon, 1100-331
  • Commerce Square
    ‪4 min walk‬
  • Lisbon Cathedral
    ‪4 min walk‬
  • Rua Augusta Arch
    ‪4 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪27 min drive‬

Room options

View all photos for Studio, Kitchenette

Studio, Kitchenette | Private kitchenette

Studio, Kitchenette

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Kitchenette

Apartment, 1 Bedroom, Kitchenette

Apartment, 1 Bedroom, Kitchenette

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Kitchenette

Apartment, 2 Bedrooms, Kitchenette | Living room

Apartment, 2 Bedrooms, Kitchenette

  • 100 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Room

Residentas Arco do Bandeira

Kitchen
Washer
Dryer
Free WiFi
4.9 out of 5, Exceptional, (345)
The price is CA $284
per night
CA $402 total
includes taxes & fees
18 Feb - 19 Feb
Residentas Arco do Bandeira

About the area

Lisbon

City center stay.At this Lisbon Old Town apartment, you'll be well placed to visit Commerce Square and Lisbon Cathedral, both within a 5-minute walk. Rossio Square and Castle of São Jorge are also within half a mile (1 km).
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What's nearby

  • Commerce Square - 4 min walk
  • Castle of São Jorge - 5 min walk
  • Santa Justa Elevator - 6 min walk
  • Rossio Square - 8 min walk
  • Avenida da Liberdade - 13 min walk

Getting around

  • Rua da Conceição Stop (12E) - 1 min walk
  • Rossio Station - 9 min walk
  • Humberto Delgado Airport (LIS) - 27 min drive

Restaurants

  • ‪Potato Project - ‬1 min walk
  • ‪Bifanas do Sr. Afonso - ‬1 min walk
  • ‪Nicolau Lisboa - ‬1 min walk
  • ‪Garrafeira Nacional - ‬1 min walk
  • ‪Taberna da Baixa - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Lisbon Serviced Apartments Baixa Castelo

5-star luxury apartment near Rossio Square
Lisbon Serviced Apartments Baixa Castelo offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. The luxury Lisbon Serviced Apartments Baixa Castelo also features dry cleaning/laundry services, express check-in, and express check-out.

This 5-star Lisbon apartment is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 5 levels
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
Lisbon Serviced Apartments Baixa Castelo offers 19 accommodations with washers/dryers and safes. Accommodations at this 5-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lisbon apartment provides complimentary wireless Internet access. 43-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Cribs (infant beds): EUR 10.0 per day

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Toaster
  • Coffee/tea maker
  • Electric kettle

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Free toiletries
  • Towels provided
  • Hair dryer

Entertainment

  • 43-inch flat-screen TV with cable service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Visual fire alarm
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible lounge
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Free bottled water

Location highlights

  • Near a train station
  • In the city center
  • In the historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 19 rooms
  • 5 floors
  • 1 building

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. The property is professionally cleaned.

Property is also known as

Lisbon Serviced Apartments Baixa Castelo Apartment
Lisbon Serviced Apartments Baixa Castelo
Serviced Apartments Castelo
Lisbon Serviced Apartments Castelo Apartment
Lisbon Serviced Apartments Castelo
Lisbon Serviced Apartments Baixa Castelo Lisbon
Lisbon Serviced Apartments Baixa Castelo Apartment
Lisbon Serviced Apartments Baixa Castelo Apartment Lisbon

Lisbon Serviced Apartments Baixa Castelo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 349 out of 666 reviews
Rating 8 - Good. 225 out of 666 reviews
Rating 6 - Okay. 54 out of 666 reviews
Rating 4 - Poor. 25 out of 666 reviews
Rating 2 - Terrible. 13 out of 666 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely apartment and great location. I will go back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Athina

Liked: Cleanliness, property conditions & facilities
Great location and large bathroom
Stayed 2 nights in Oct 2024

2/10 Terrible

TINA

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great location, but a very old building. The floors creek and you can hear everything from the neighbor above. Huge bathroom, but need more light.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

anne

Travelled with family
Liked: Cleanliness, room comfort
Location was perfect for shopping, site seeing, restaurant. A little grocery beside the building was great for supplies for light meals. Air conditioning was excellent! We never received the initial email with codes to get in the front door. We were able to sort it out after getting into my daughter’s apartment who was travelling with us. The apartment was very well equipped but noisy during the day with drilling and hammering going on beside and above us. No afternoon siesta.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Stayed 3 nights in Jul 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Honestly it’s a nice property, convenient and very well located but they are not a full service property. This means electronic check in at a machine, self storage for luggage, and if anything happens (like with us when the door didn’t work one evening) there is no one around to help. They do have someone available to speak to by intercom but it’s not ideal. Also, there is no restroom except in the rooms so if you haven’t checked in or after checkout beware. If they just had a person on site and a restroom this would be a 5 star review.
Stayed 1 night in Jun 2024

6/10 Okay

Stephanie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No paper towel, very little toilet paper! I sent three messages months before my arrival inquiring about parking and they never responded. Public parking is extremely far away.
Stayed 3 nights in Jun 2024

8/10 Good

Bikramjit

Liked: Room comfort
Stayed 9 nights in Apr 2024

2/10 Terrible

Jose, Brooklyn

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Communication horrible and don’t reply with time
Stayed 1 night in Jan 2024

8/10 Good

Christine, Alameda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Yusuke

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Anasofia

Stayed 2 nights in Dec 2023

6/10 Okay

ailien

Liked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Anabela

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Grayson

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Estelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay at this service apartment! Comparable to a hotel while it conveniently comes with a kitchen and washer. Location: Very close to most attractions, walkable to Alfama area, while being just a short block away from all noises. Both front gate and room use passcode keypads, which was very convenient. Self check-in kiosk was easy to use. Room: Our unit is spacious with a balcony (unfortunately did not have a view due to the construction right across). Modern electric stovetop and washer/dryer. Kitchen and living room is on the top floor, then bedroom and bathroom are below. Best part is the huge bathroom with lots of counter space and a nice walk-in shower. Bonus: Body wash, shampoo and laundry detergent are provided, along with a full range of kitchenware that you may need - very thoughtful touch, making it a 5-star stay. PS: Floor can be cleaned more thoroughly and there were stains on the armchair.
Stayed 6 nights in Sep 2023

10/10 Excellent

joe

Stayed 1 night in Sep 2023

4/10 Poor

Ivana

Travelled with partner
The elevator didn't work during our whole stay. There was a construction noise during 5 days that started at 8.30am sharp and lasted for hours. We had to ask for the dishwasher to be fixed, the freezer to be cleaned, and soap and toilet paper to be refilled. The city fee was taken twice from our bank account and after 20 days we are still waiting for the refund. The location of the building is excellent and the apartment is very well secured.
Stayed 13 nights in Aug 2023

8/10 Good

Marijana, Sandy

Travelled with family and small children
Liked: Amenities
Really great location, minutes from all key areas. Right next to a small grocery store. We were there with a baby and toddler and having a store next door and kitchen in unit was perfect. Everything was really great except communication with hotel prior to arriving. Upon booking it says you will get an email 24 hours before with checkin details. We didn’t get it so I assumed it would come and we landed with no email so I had to reach out Expedia to make sure I actually had a reservation. Make sure that if you take an uber you get taken to the correct address, the uber recommended address is wrong. We got dropped off at the wringer building and almost picked up at the wrong until we noticed. The unit was clean, the floor boards were dirty but everything else was fine. It was really quite. Very hard beds. Pack n play was provided. You cannot check in before the checkin time and the lockers provided are very small, you could not store a checked bag (24”) and it cost 2 euro. Only change accepted. I would stay again now that I know how it works.
Stayed 3 nights in Aug 2023

10/10 Excellent

Eun Sang, Thornhill

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really good location. Just minutes away from many attractions & bus stops/metro. Grocery right next door and few more supermarkets/fruit shops few doors down. Apartment is spacious. Enough for a family of 4. Washing machine (laundry) was in the apartment which was a life saver. Warning - after finishing a dry cycle, the laundry machine door stays mechanically LOCKED for 2 hrs. Time the wash carefully if you need the clothes. Overall really good apartment with a lot of convenience.
Stayed 3 nights in Aug 2023

6/10 Okay

Rui

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Great location let down by bad management company
Great location if you want to stay in the thick of the action in Chiado. That said, check-in process was awful, their automated check-in machine was broken which meant we had to wait 20 mins for a human to come let us into our place after a long day of traveling with small kids. Additionally, the elevator was broken which meant having to carry 3 large suitcases, 2 children and a stroller up 5 flights of stairs. Lastly, the apartment was not cleaned properly with vestiges of the previous tenants food left on tables and fridge. Ants were crawling all over one of the bathroom which was also suffering from mould issues
Stayed 1 night in Aug 2023

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place with a beautiful location!
Stayed 1 night in Jul 2023

8/10 Good

Hyun Sook

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Mixed feelings
Pro- location and fully stocked apartment. Con- lack of cleanliness and poor communication. Location is excellent. Apartment is spacious and live in ready ( kitchen is fully stocked- even had a colander, pitcher, funnel, wine opener, etc). Washer is a one unit that can dry as well. Our family air dried using clothes line we brought. There is a small folding drying rack in the apartment. Apartment didn’t feel clean- floor, walls, all surfaces. There was a one particularly dirty wall with makeup stuffs in one of the two apartments we rented. Wall cleaned up very easily when I wiped it with a Clorox wipe. Apartment is clutter free and mostly surfaces - it would be easy to make it squeaky clean. When they do ‘maid service’, it means trash removal, restocking ( toilet paper, towels, etc), and changing out bedsheets. They don’t vacuum, dust, wipe anything. Communication is bad. There was a power outage 5am to 10:30am one of the 10days we were there- my husband looked up and learned it was a scheduled maintenance outage by the city. I feel like the management should have given guests heads up. Guests met outside the rooms and asked each other what was going on. Apartment doors worked but the main door didn’t work during the power outage. Jao, one of the agent who answers calls and emails is terrible to work with. Bad attitude and very unwilling to help. Location and apartment itself makes me want to book again. Lack of cleanliness and bad communication skill makes me say no.
Stayed 10 nights in Jun 2023