Pestana Rua Augusta - Lisboa

4.0 star property
4-star hotel near Rossio Square

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Photo gallery for Pestana Rua Augusta - Lisboa

Bar (on property)
Superior Room (Plus)
Bar (on property)
Exterior
Premium Room (Corner)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua do Comércio, 93 - 63, Lisbon, Lisboa, 1100-149
  • Commerce Square
    ‪1 min walk‬
  • Santa Justa Elevator
    ‪6 min walk‬
  • Rossio Square
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪24 min drive‬

Room options

Classic Single Room (Cozy)

  • 13 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Classic Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Room (Plus)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room (Corner)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Suite (2+2)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Suite

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Room

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Comfort Room (Interior)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Lisbon

Baixa stay.A stay at this Baixa hotel places you steps from Commerce Square and within a 10-minute walk of Rossio Square. Rua Augusta and Rua Augusta Arch are also within half a mile (1 km).

What's nearby

  • Commerce Square - 1 min walk - 0.1 km
  • Santa Justa Elevator - 6 min walk - 0.6 km
  • Rossio Square - 8 min walk - 0.8 km
  • Castle of São Jorge - 13 min walk - 1.0 km
  • Avenida da Liberdade - 13 min walk - 1.1 km

Getting around

  • Praça do Comércio Stop - 1 min walk
  • Rossio Station - 10 min walk
  • Humberto Delgado Airport (LIS) - 24 min drive

Restaurants

  • ‪Pastelaria Néné - ‬1 min walk
  • ‪Museu da Cerveja - ‬2 min walk
  • ‪Fábrica Coffee Roasters - ‬1 min walk
  • ‪Da Prata 52 - ‬2 min walk
  • ‪Restaurante Japonês KIKU - ‬1 min walk

About this property

Pestana Rua Augusta - Lisboa

4-star hotel near Rossio Square
There's a restaurant on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and an elevator are also featured at Pestana Rua Augusta - Lisboa. A complete renovation of Pestana Rua Augusta - Lisboa was completed in June 2023.

This 4-star Lisbon hotel is smoke free.

  • 89 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Dining venue
Pestana Rua Augusta - Lisboa offers 89 air-conditioned accommodations with iPod docking stations and minibars. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include laptop-compatible safes and phones. Housekeeping is provided daily.

Languages

English, French, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Accessibility

  • Elevator (35 inch wide door)

Room amenities

Entertainment

  • iPod dock
  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR 4 per person, per night. This fee does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property Registration Number 12082

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pestana Rua Augusta Lisboa
Pestana Rua Augusta - Lisboa Hotel
Pestana Rua Augusta - Lisboa Lisbon
Pestana Rua Augusta - Lisboa Hotel Lisbon

Pestana Rua Augusta - Lisboa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 410 out of 466 reviews
Rating 8 - Good. 45 out of 466 reviews
Rating 6 - Okay. 8 out of 466 reviews
Rating 4 - Poor. 0 out of 466 reviews
Rating 2 - Terrible. 3 out of 466 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to transit, shopping dinning great hotel. would stay here again.
Stayed 3 nights in Nov 2024

2/10 Terrible

Marlon

Disliked: Cleanliness
Is not safe for tourist
Stayed 4 nights in Jan 2025

10/10 Excellent

Anwar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, unbelievable service from the staff . The food at olive restaurant is superb. Clean and comfortable bed , and walking distance to all the nice areas in old town . Will definitely book this hotel again!
Stayed 1 night in Jan 2025

10/10 Excellent

Anwar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year’s Eve with a Bang !
New Year’s Eve couldn’t have been better in Lisbon, Portugal. With its vibrant neighborhood close to everything you need to experience in Portugal, Pestana Rua Pestana Augusta Lisboa is the perfect place to stay in Lisbon. From one of the best front line staff- concierge, receptionists, manager, housekeeper, we made Rua Pestana Augusta Lisboa our home away from home in Europe for New Year’s.
Stayed 1 night in Dec 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Fantastic location for NYE as it's right around the corner from Plaza Comercial. Unfortunately, there was an issue with the central heater that made our rooms too hot, it took 3 nights to get it fixed and then we just ended up turning off the thermostat completel because even the central fan was blowing in hot air. Also, one of our 3 rooms had a distinct mold smell. Notified management & the housekeeper that came to pour bleach down the drain said it is a reoccuring issue. The bleach did get rid of the smell. If staying at this hotel I would request a room on the 4th or 5th floor so you can leave the windows open overnight without too much noise or cigarette smoke wafting in. The staff and housekeeping were very nice and responsive.
Stayed 5 nights in Dec 2024

8/10 Good

Jose

Liked: Cleanliness
Really good location, close to everything in the Baixa district. The rooms are on the smaller end but are clean. It is a bit noisy due to street level noise but it doesn't go on all night.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anwar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great rooms!
Amazing hotel at a great value for money! The staff were excellent, room and especially bathroom was extremely clean. I had no complaints whatsoever- very very pleased. I had a superior room w blacony so I had more room. Central to all key Lisbon tourist locations and transportation
Stayed 5 nights in Dec 2024

10/10 Excellent

Joshua James

Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Stayed 3 nights in Dec 2024

10/10 Excellent

Adri

Stayed 4 nights in Dec 2024

8/10 Good

Carmen Lisel

Stayed 4 nights in Oct 2024

10/10 Excellent

Kimber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! It was in the best area for walking and being central to everything. Was easy to walk to/from the metro. Bonus, it’s right beside the arch and the square is right behind the hotel. If you wake up early, you can get nice photos with any crowds!
Stayed 4 nights in Dec 2024

10/10 Excellent

Arusyak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a great property. Be aware it is a very lively neighborhood. Loud music and noise outside until very late. If you prefer quiet place, stay somewhere else. The restaurant Olive is great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Natasha, Glen Burnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice, just like the pictures; clean, classy, and staff was friendly. Aside from the nice hotel aesthetics, I really loved the location as it’s convenient and walking distance to a lot of attractions/restaurants/shopping/trains/etc. this is solo traveler approved!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Alberto, prince rupert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and the location is great
Stayed 2 nights in Dec 2024

10/10 Excellent

TIFFANY, BRONX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located and beautifully appointed. The room was modern and spacious for a European hotel. The staff was very accommodating. They also have coffee and fresh pastries available every morning.
Stayed 2 nights in Aug 2024

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous, well located
Loved this hotel! Would stay here again. Could not have a better location -- steps off the Metro and close to restaurants and the waterfront. We visited in the off season, so I won't speak to value versus price in summer (don't know) -- but for our visit, it was a great price for the value. The rooms were so chic and thoughtfully laid out. I had a bit of noise from my neighbors to one side, but it didn't ruin the experience overall.
Stayed 1 night in Nov 2024

10/10 Excellent

Lorianne

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really close to everything. We really enjoy our days in this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sivaramakrishnan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veri close to real Lisbon town
Stayed 2 nights in Nov 2024

10/10 Excellent

Ka Wang, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay, staff were super friendly and helpful.
Stayed 5 nights in Nov 2024

8/10 Good

Marina, Porter Ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to relax in the busy area, knowledge staff, clean, beautiful rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Stayed 3 nights in Nov 2024