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Cais Urban Lodge

4.0 star property
4-star hotel near Rossio Square, connected to a rail/subway station

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Photo gallery for Cais Urban Lodge

Duplex Apartment
Studio with Balcony
Studio
Shower, free toiletries, hair dryer, towels
Pillowtop beds, free minibar items, in-room safe, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua do Ferragial 31A, Lisbon, 1200-182
  • Commerce Square
    ‪7 min walk‬
  • Santa Justa Elevator
    ‪9 min walk‬
  • Rossio Square
    ‪11 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪34 min drive‬

Room options

View all photos for Studio with Balcony

Pillowtop beds, free minibar items, in-room safe, free WiFi

Studio with Balcony

  • 40 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

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Double Room

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Apartment | Living area

Apartment

  • 60 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

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Duplex Apartment

Duplex Apartment

  • 75 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

View all photos for Suite with Balcony

Pillowtop beds, free minibar items, in-room safe, free WiFi

Suite with Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

View all photos for Studio

Studio

Studio

  • 40 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Duplex Suite

Pillowtop beds, free minibar items, in-room safe, free WiFi

Duplex Suite

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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Suite

Suite

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment with Balcony

Pillowtop beds, free minibar items, in-room safe, free WiFi

Apartment with Balcony

  • 76 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Futons and 2 Large Twin Beds

View all photos for Duplex Studio

Pillowtop beds, free minibar items, in-room safe, free WiFi

Duplex Studio

  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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About the area

Lisbon

Lisbon Old Town stay.Within a 10-minute walk of this Lisbon Old Town hotel, you'll find Commerce Square and Santa Justa Elevator. Also, Rossio Square is within half a mile (1 km) and Avenida da Liberdade is within 2 miles (3 km).

What's nearby

  • Commerce Square - 7 min walk - 0.7 km
  • Santa Justa Elevator - 9 min walk - 0.8 km
  • Rossio Square - 11 min walk - 1.0 km
  • Avenida da Liberdade - 15 min walk - 1.3 km
  • Castle of São Jorge - 17 min walk - 1.3 km

Getting around

  • Rua de São Paulo Stop - 2 min walk
  • Cais do Sodré Station - 5 min walk
  • Humberto Delgado Airport (LIS) - 34 min drive

Restaurants

  • ‪Pensão Amor - ‬2 min walk
  • ‪Bacchanal - ‬3 min walk
  • ‪The Couch - ‬2 min walk
  • ‪Dote - Cervejaria Moderna - ‬2 min walk
  • ‪Peixola - ‬1 min walk

About this property

Cais Urban Lodge

4-star hotel near Rossio Square, connected to a rail/subway station
As a guest of Cais Urban Lodge, you'll find multilingual staff, concierge services, and express check-in. Cais Urban Lodge also features express check-out, an ATM, and an elevator. The front desk is open around the clock. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

  • 30 guestrooms or units
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
Cais Urban Lodge offers 30 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (EUR 20 per day)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (55 inch wide door)
  • Well-lit path to entrance

Room amenities

Entertainment

  • 42-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon

Cais Urban Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 171 reviews
Rating 8 - Good. 32 out of 171 reviews
Rating 6 - Okay. 7 out of 171 reviews
Rating 4 - Poor. 6 out of 171 reviews
Rating 2 - Terrible. 3 out of 171 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great information before arrival. Kept in touch on the day of my arrival, and greeted me to show me around and explain everything
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely central location
Me and my partner had a lovely stay at Cais Urban Lodge. Brilliant location and within walking distance to many bars, restaurants and all the amazing things to see in Lisbon. Staff were incredibly friendly and communication was frequent and easy via WhatsApp. Our only complaint would be that the fridge in the room was a little noisy when we wanted to sleep but other than that a lovely place to stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Bashirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient, walkable, and close to amenities, but quiet as well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Guacira

Liked: Staff & service, amenities, property conditions & facilities
Hotel Cais Urban, was an amazing experience. I could not recommend it highly. Staff go above and beyond to do the best for your stay. I will come back anytime I am in Lisbon. Once again, thank you for everything. Guacira
Stayed 5 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with fantastic service!
Stayed 6 nights in Nov 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Marlana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay for a night, or a week. Had everything we needed. Excellent area. Having a balcony was very nice.
Stayed 1 night in Nov 2024

8/10 Good

Danae

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to walk around. Clean and conformable bed
Stayed 2 nights in Nov 2024

6/10 Okay

Terrea

Stayed 5 nights in Oct 2024

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location, an apartment right by Pink Street. It was clean and roomy. Communication was good. The futon they provide as a third bed is not very comfortable, but they did try to improve it by placing another beneath it. They were very prompt about bringing pillows and toilet paper when requested. I’d suggest a mirror or two outside of the bathroom. Overall, a good place to stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cynthia Rosa

Stayed 5 nights in Oct 2024

10/10 Excellent

Erika, Chino Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a perfect location
Stayed 3 nights in Oct 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Junqi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly communications
Stayed 3 nights in Oct 2024

10/10 Excellent

Allen, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect for what we wanted in a short stay. The property does not have a lobby however the staff make it work very well. Highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean roomy place close to markets and other attractions
Stayed 1 night in Oct 2024

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities
Nice apartment. No reception desk or lobby. Difficult to check in. Hard to find.
Stayed 1 night in Oct 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room close to the old Lisbon. Lots of options for dining and entertainment but maybe a little noisy for us older, late 50s traveller ;-) The partying in the area usually last until very late in the morning and was quite noisy most of the 3 nights we were there. They do supply you with earplugs in the room that's probably why ! Probably not an issue for a younger traveller. Great staff there who took good care of us and were there to help any time we needed. Would certainly still recommend. Thanks again Cais Urban Lodge!
Stayed 3 nights in Sep 2024

10/10 Excellent

Isabelle

Stayed 7 nights in Aug 2024

8/10 Good

Justin, BETHESDA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of the action. The Pink Street nightlife area is a block away, though the windows are well-insulated noise-wise. Keep in mind this is not a hotel. There is no front desk, and instead they have someone waiting to greet you if you show up between 3 and 6pm. The room is very modern, well-maintained, and spacious. Internet worked well.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol, Alameda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Very clean and comfortable. Nicely decorated.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and perfectly situated
Stayed 3 nights in Sep 2024

2/10 Terrible

Ekaterina

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024